42 Lowanna Drive, 4575 Kawana Waters, Australia
#10 of 25 hotels in Kawana Waters
Guests' ChoiceBased on 681 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.7
Staff
8.8
Value for money
8.7
Free Wifi
6.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 5, 2025
Shaheefa
New ZealandI felt the bathrooms were bit dirty. They kind of smelled The lounge door lock was broken as well. It was good we were on top floor so no one could get it in but overall an amazing place to stay. Location is a hit. It felt like home
Beautiful location, felt like home
Stayed in August 2025
Reviewed: September 5, 2025
Amir1400
AustraliaThere is no daily room service for short stays.
Near to shopping center and location.
Stayed in September 2025
Reviewed: August 28, 2025
Julie
AustraliaHot water not available when we wanted to shower at night
Location
Stayed in August 2025
Reviewed: August 27, 2025
Angela
AustraliaThere was hair on my bed.
Location
Stayed in August 2025
Reviewed: August 27, 2025
Matti
AustraliaThe parking spots are a bit tight.
Location is very good
Stayed in July 2025
Reviewed: August 27, 2025
Graham
AustraliaClose to major Shopping Centre and Cinemas.
Stayed in August 2025
Reviewed: August 25, 2025
Adam
AustraliaGreat room and helpful staff
Stayed in August 2025
Reviewed: August 21, 2025
Brooke
AustraliaNo privacy if you used the deck , looked directly into a roof top car park, which was not the best, was not clean sadly, can see through sheer curtains , opposite a busy shopping centre, roof top lights are bright, needs an additional curtain over the lovely sheer one, was not given any welcome documents in the room for facilities, shelving for tv unit was not finished being put together , no instructions on how to use the stove , worked it all out but had to find the wall switch and work out how to use the touch system, may not be easy for some. No full length mirror , one in bathroom is nice just not good for smaller height people. It’s very modern and seems new ( may be wrong) just needs the kinks worked out and it will be great.
Apartments are spacious , bed was comfortable
Stayed in August 2025
Reviewed: August 17, 2025
Sue
AustraliaNothing
Very clean and comfortable beds, lovely linen and well stocked kitchen Great location
Stayed in August 2025
Reviewed: August 17, 2025
Wendy
New ZealandBed side lamps not working
Upgraded to a unit
Stayed in August 2025
Reviewed: August 10, 2025
Sohil
AustraliaOcean facing room isn’t really ocean facing. I was not happy paying the extra amount for not such a clear view
Property is new, at a great location.
Stayed in August 2025
Reviewed: August 10, 2025
Belinda
AustraliaThere was blood on our top sheet on main bed.
Great location, loved that we could walk to the shopping centre. Staff very friendly.
Stayed in August 2025
Reviewed: August 10, 2025
Darren
AustraliaBed wasn’t very comfortable, view wasn’t anything spectacular.
Location was suitable for our needs. Area is clean. Unfortunately the weather was lousy . It was close to shops
Stayed in August 2025
Reviewed: August 10, 2025
Tracie
AustraliaSpace was on the small side
Had everything we needed.
Stayed in July 2025
Reviewed: August 7, 2025
Tony
AustraliaNo bath towel in room at start of stay had to ask for one.
Clean, roomy and had everything to make stay good.
Stayed in August 2025
Reviewed: August 6, 2025
Shaune
AustraliaLocation. Across from a shopping centre.
Stayed in July 2025
Reviewed: August 6, 2025
First
AustraliaVery poor rating As far as light flooding into the apartment The lounge curtains very flimsy they let all the light in at night Very thin roller blinds again allowing all the flood light lights in The curtains in the room allowing light in from the top You pay a bit under $250 a night to get a poor nights sleep In addition there is in building one lights that activate all night waking you Fix the light intrusion / spillage That will give you a much higher rating I was asked for comments I have given it
The rooms are a very good size thats the major plus
Stayed in August 2025
Reviewed: August 6, 2025
Jane
AustraliaStains on carpet and marks on the walls in the unit.
Good location and everything i needed. We booked a studio so street parking. However they offered us undercover near the lift. As I was having a hip replacement as the hospital the accommodation was handy. And the carpark was next to the lift.
Stayed in August 2025
Reviewed: August 5, 2025
Bombergirlcc
AustraliaLighting in main bedroom & dining room lounge area was so bad but bright in all other bedrooms & other bathroom! Gets very cold. Also had a loud exhaust fan going in laundry & first lot of staff didn't help. Fire alarms go off & exacuations common whoch is really annoying. No real instructions given. So many keys etc which is also annoying. Also having to empty own bins very annoying. Aircon loud too.
Bathroom beautiful
Stayed in July 2025
Reviewed: August 3, 2025
Damian
AustraliaNo hot water in showers
Close to everything
Stayed in July 2025
Reviewed: August 2, 2025
Debra
AustraliaShampoo in bathroom not full and others needed to be opened a shaken to be able to use n shower
Position
Stayed in July 2025
Reviewed: July 31, 2025
Veronica
AustraliaAlmost 2 year old apartment, carpets where disgusting and unfortunately our toilet was not clean
Close to shops and beach
Stayed in July 2025
Reviewed: July 31, 2025
Kiran
AustraliaMy room was small. I was not happy with the layout of the flats. There are 2 flats located behind one main door. So I had to open the first door which led me to a small, shared space with the door for another flat on the left-hand side and my door to my flat in the front.
The location is awesome, shopping mall is just opposite the hotel and the beach is located 2 minutes walking distance from the hotel. Ask for a sea view room.
Stayed in July 2025
Reviewed: July 29, 2025
Jake
AustraliaSome crumbs and oil left in the kitchen from the previous guest. Bed sheets had some stains too
Very modern, had everything i needed
Stayed in July 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content