8.6

Reviews of Mantra at Sharks 4 stars

Corner Musgrave & Olsen Avenue, Southport, 4215 Gold Coast, Australia

  • Ann

    Reviewed: 3 September 2025 · Stayed in September 2025

    Verified review

    Very clean.

  • Anonymous

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review
  • Ando

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Location & cleanliness

    The cost

    Property response:

    Dear Ando, Thank you for choosing to stay at Mantra at Sharks and for taking the time to share your feedback. We’re delighted to hear that you enjoyed your time with us, and it’s wonderful to know that our team helped make your experience great. We take great pride in offering a welcoming and comfortable environment for all our guests, and it's encouraging to know our efforts made a difference during your stay. Your kind comments will be shared with our entire team, they always appreciate hearing that their hard work is recognised. It was our pleasure to have you with us, and we hope to welcome you back to Mantra at Sharks again in the near future. Please don’t hesitate to reach out if there’s anything we can do to make your next visit even more special. Kind regards, The Mantra at Sharks Team

    Dear Ando, Thank you for choosing to stay at Mantra at Sharks and for taking the time to share your feedback. We’re delighted to hear that you enjoyed your time with us, and it’s wonderful to know that our team helped make your experience g… Show more

    Mantra at Sharks
    30 August 2025
  • See the hotel
  • Anonymous

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Nothing

    Staff, scrappy beds, need replacement. Most uncomfortable hotel bed i slept on in years

    Property response:

    Dear Guest, Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations, particularly regarding the comfort of your bed and service from our staff. Your comments have been taken seriously and shared with our management team as we continuously work to improve our facilities and guest experience. Kind regards, The Mantra at Sharks Team

    Dear Guest, Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations, particularly regarding the comfort of your bed and service from our staff. Your comments have been taken seriou… Show more

    Mantra at Sharks
    30 August 2025
  • Richard

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Duncan

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Lloyd

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Max

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review
  • Jamie

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Melissa

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Met requirements for a comfortable stay, could work from the office nook. Amazing shower. Nice and quiet room. Friendly staff and wonderful restaurant next door for a breakfast with a great outlook.

    Strong cleaning product smell in room and main foyer. Parking was busy and as I arrived before check in ( on me ), I was directed to park and come back up to collect my key as my room would be ready. Quickly learned I couldn’t access the lift as I didn’t have a key so had to walk around and up stairs back to reception to collect my key.

    Property response:

    Dear Melissa, Thank you for choosing to stay with us at Mantra at Sharks and for taking the time to share your feedback. We're delighted to hear that your stay met your needs for comfort and that you enjoyed the peaceful atmosphere, friendly service, and the convenience of the office nook. It's also wonderful to know you appreciated the shower and nearby dining options. We do however, regret the inconvenience caused upon your arrival and the difficulty accessing the lift without a key card. We understand this was frustrating, especially after a long journey. We appreciate you bringing it to our attention. Your feedback regarding the cleaning product scent has also been noted and will be passed along to our housekeeping and management teams for review. We’re always looking for ways to improve the guest experience and your comments help us do just that. We hope to have the opportunity to welcome you back again in the future. Kind regards, The Mantra at Sharks Team

    Dear Melissa, Thank you for choosing to stay with us at Mantra at Sharks and for taking the time to share your feedback. We're delighted to hear that your stay met your needs for comfort and that you enjoyed the peaceful atmosphere, friend… Show more

    Mantra at Sharks
    30 August 2025
  • 7.0 Good
    Moira

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Close to hospital & free parking.

    Low water pressure in shower & ring holding shower head was broken.Also not enough space for in room dining.

    Property response:

    Dear Moira, Thank you for your feedback and for choosing to stay with us at Mantra at Sharks. We're glad you found our location convenient and appreciated the complimentary parking. We’re sorry to hear that there were issues with the shower and in room dining setup. Your comments regarding the water pressure and broken shower fitting have been passed on to our maintenance team for immediate attention. We also appreciate your thoughts on the room layout as guest comfort is very important to us, and we’ll keep this in mind as we look at ways to improve. Thank you again for your review. We hope to welcome you back for a more seamless experience in the future. Kind regards, The Mantra at Sharks Team

    Dear Moira, Thank you for your feedback and for choosing to stay with us at Mantra at Sharks. We're glad you found our location convenient and appreciated the complimentary parking. We’re sorry to hear that there were issues with the show… Show more

    Mantra at Sharks
    30 August 2025
  • Colin

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Karen

    Reviewed: 19 August 2025 · Stayed in June 2025

    Verified review
  • Andrea

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Great to have EV charging onsite!

    Property response:

    Dear Andrea, Thank you for staying with us at Mantra at Sharks and for your great feedback! We're so glad you had a good experience. Your comments will be shared with the team. Hope to see you again soon! Kind regards, The Mantra at Sharks team

    Dear Andrea, Thank you for staying with us at Mantra at Sharks and for your great feedback! We're so glad you had a good experience. Your comments will be shared with the team. Hope to see you again soon! Kind regards, The Mantra at Shark… Show more

    Mantra at Sharks
    30 August 2025
  • Anonymous

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Paul

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Easy to get in , good staff

    Nothing disappointing it great

    Property response:

    Hi Paul, Thank you so much for your kind words and for choosing to stay at Mantra at Sharks. We’re so pleased to hear you enjoyed your experience with us. Your feedback means a lot to the team, and we’ll be sure to pass on your lovely comments. We hope to welcome you back again soon! Warm regards, Guest Services, Mantra at Sharks

    Hi Paul, Thank you so much for your kind words and for choosing to stay at Mantra at Sharks. We’re so pleased to hear you enjoyed your experience with us. Your feedback means a lot to the team, and we’ll be sure to pass on your lovely comm… Show more

    Mantra at Sharks
    30 August 2025
  • Alexandra

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Tash

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Jess

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    The bed/mattress

    Property response:

    Dear Jess, Thank you for taking the time to leave a review. We’re so pleased to hear you enjoyed your stay with us at Mantra at Sharks. Your positive feedback is appreciated and will be shared with the team. We look forward to welcoming you back in the future. Kind regards, The Mantra at Sharks Team

    Dear Jess, Thank you for taking the time to leave a review. We’re so pleased to hear you enjoyed your stay with us at Mantra at Sharks. Your positive feedback is appreciated and will be shared with the team. We look forward to welcoming yo… Show more

    Mantra at Sharks
    30 August 2025
  • Doreen

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Breakfast was not included but we were able to get what we wanted downstairs. Plenty to choose from and lovely staff 😀

    Everything was great 👍

    Property response:

    Dear Doreen, Thank you for your lovely review! We're so pleased to hear you had a great stay and that you enjoyed the breakfast selection and friendly service downstairs. It’s always rewarding to receive such positive feedback. We’ll be sure to share your kind words with the team. We hope to welcome you back again soon! Kind regards, The Mantra at Sharks Team

    Dear Doreen, Thank you for your lovely review! We're so pleased to hear you had a great stay and that you enjoyed the breakfast selection and friendly service downstairs. It’s always rewarding to receive such positive feedback. We’ll be s… Show more

    Mantra at Sharks
    30 August 2025
  • Justine

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Exceptionally clean room. Bed was so comfortable wanted to bring it home 😁

    No biscuits for the price paid.

    Property response:

    Dear Justine, Thank you so much for choosing to stay with us during your hospital visit and for taking the time to share your feedback. We're delighted to hear that you found the room exceptionally clean and the bed so comfortable—we’ll take that as a big compliment! 😊 We do understand your comment about pricing and your suggestion regarding biscuits. Feedback like yours helps us continually improve, and we’ll certainly take your note into consideration as we review our guest amenities. We hope everything went well with your appointment, and we’d love to welcome you back for a more relaxing stay in the future. Sincerely, The Mantra at Sharks Team

    Dear Justine, Thank you so much for choosing to stay with us during your hospital visit and for taking the time to share your feedback. We're delighted to hear that you found the room exceptionally clean and the bed so comfortable—we’ll … Show more

    Mantra at Sharks
    16 August 2025
  • See the hotel
  • Matthew

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Dianne

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • William

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Rosalba

    Reviewed: 12 August 2025 · Stayed in July 2025

    Verified review
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...