Reviews of Mantra Sirocco 4.5 stars
59-75 The Esplanade, 4557 Mooloolaba, Australia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe view was lovely, the area was lovely.
All the kitchen cupboards were broken, the step into the bath was massive and really unsteady. The shower and bath didn't work well, couldn't connect the TV to WiFi, pillows needed to be changed on the couch and bedrooms as they have become super soft and discoloured. Tea and coffee didn't get restocked, nor did we get more milk or fresh towels. Had to empty all our own bins before leaving.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewHow easy it was to get to and park
Decor was a bit dated and as a person who has difficulties with my back hips and knees the ensuite shower was next to impossible to get in and out. I didn’t feel safe.
Dear Sean, Thank you for taking the time to share your feedback. We're glad to hear that you found it easy to get to the property and park. We’re sorry to hear, however, that the ensuite shower did not meet your needs and made you feel unsafe — your comfort and safety are very important to us. We truly appreciate your comments and will take them into account as we look at possible updates, especially around accessibility and ease of use. Thank you again for staying with us and for helping us improve. Regards, Mantra Sirocco - Front Desk
Dear Sean, Thank you for taking the time to share your feedback. We're glad to hear that you found it easy to get to the property and park. We’re sorry to hear, however, that the ensuite shower did not meet your needs and made you feel uns… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation is perfect and our room was huge. Comfortable beds.
Dear Mitchen, Thank you so much for your kind words! We're delighted to hear that you found your stay comfortable and convenient. It's great to know you enjoyed our spacious rooms, cozy beds, and ideal location. We hope to welcome you back again soon for another great stay! Front Office - Mantra Sirocco
Dear Mitchen, Thank you so much for your kind words! We're delighted to hear that you found your stay comfortable and convenient. It's great to know you enjoyed our spacious rooms, cozy beds, and ideal location. We hope to welcome you bac… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewBeautiful apartment overlooking the beach
No complaints about anything
Hello Elizabeth, Thank you! I'm so glad to hear you enjoyed the apartment and the view. You're welcome back anytime! Mantra Sirocco Front Office
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewocean view was excellent and relaxing
Good Day, Thank you for your kind words! We're so glad you enjoyed the ocean view — it's truly one of the most relaxing parts of staying with us. We hope to welcome you back for another peaceful getaway soon! Regards, Mantra Sirocco - Front Desk
Good Day, Thank you for your kind words! We're so glad you enjoyed the ocean view — it's truly one of the most relaxing parts of staying with us. We hope to welcome you back for another peaceful getaway soon! Regards, Mantra Sirocco - Front… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewClose to everything
Nothing
Dear Ian, I’m so glad to hear you had a great weekend! Thanks for letting me know about the toaster—I'll definitely take a look and see if it needs replacing or clearer instructions. Appreciate the feedback and hope to welcome you back again soon! Regards, Mantra Sirocco - Front Desk
Dear Ian, I’m so glad to hear you had a great weekend! Thanks for letting me know about the toaster—I'll definitely take a look and see if it needs replacing or clearer instructions. Appreciate the feedback and hope to welcome you back ag… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewGreat location
Very dated rooms and was not very clean
Dear Symon, Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed our great location. However, we're sorry to learn that the cleanliness and condition of the room did not meet your expectations. Your comments have been shared with our housekeeping and maintenance teams so we can address these concerns and continue to improve. We appreciate your input and hope to have the opportunity to welcome you back for a more comfortable stay. Kind regards, Front Desk - Sirocco
Dear Symon, Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed our great location. However, we're sorry to learn that the cleanliness and condition of the room did not meet your expectations. Your comm… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewGreat location, clean, spacious
N/A
Dear Elizabeth, Thank you for your kind words! We’re glad you enjoyed the location and found the space clean and spacious. Hope to see you again soon! Regards, Mantra Sirocco - Front Desk
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewSea views were nice and the apartment was great for a family with young kids
The second bedroom was a bit noisy and bright at night next to the shared walkway
Dear Claire, Thank you for sharing your feedback with us. We're so glad to hear you enjoyed the sea views and found the apartment well-suited for your family. We appreciate you mentioning the issue with noise and light in the second bedroom. Being next to a shared walkway can sometimes create disturbances, and we’ll look into ways to improve the comfort in that area. Your comments are very helpful, and we hope to have the opportunity to welcome you back for an even better stay next time. Warm regards, Front Desk - Sirocco
Dear Claire, Thank you for sharing your feedback with us. We're so glad to hear you enjoyed the sea views and found the apartment well-suited for your family. We appreciate you mentioning the issue with noise and light in the second bedro… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewLocation
Poor internet
Dear Angustine, Thank you for your feedback. We're pleased you appreciated the location, and we apologize for the inconvenience caused by the internet connection. We're actively working on improvements to ensure a better experience in the future. Regards, Mantra Sirocco - Front Desk
Dear Angustine, Thank you for your feedback. We're pleased you appreciated the location, and we apologize for the inconvenience caused by the internet connection. We're actively working on improvements to ensure a better experience in the f… Show more