Reviews of Mooloolaba 1 BR Getaway - Perfect location ZD5
4557 Mooloolaba, Australia
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe room was very run down and needed a good clean. Carpet was filthy, curtains were worn and dirty. Couch was uncomfortable and smelly. Bathroom floor was filthy and no shower curtain, so everything got wet.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 April 2025 · Stayed in March 2025
Verified reviewReviewed: 8 February 2025 · Stayed in February 2025
Verified reviewGreat location
The smoke alarms r covered in plastic so they dont go off.there's a warning, if your cooking /showering causes the alarm to go you must pay fee. The unit is in need of a good deep clean, carpets/ tiles in bathroom very grubby, attention needed to hang curtains properly,dusting and cleaning the grout. . The linen was fresh and white and bed comfortable Excellent location
Reviewed: 25 January 2025 · Stayed in December 2024
Verified reviewThe pool and spa were great as was the location.
The unit itself was riddled with black mold also couldn’t cook without opening all doors still the place was full of smoke. The linen was dirty I can go on.
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 November 2024 · Stayed in November 2024
Verified reviewReviewed: 10 November 2024 · Stayed in November 2024
Verified reviewLocation
The bath was clean but very high ( I am short) There was no sugar left for a cup of tea
Reviewed: 20 October 2024 · Stayed in September 2024
Verified reviewReviewed: 13 August 2024 · Stayed in August 2024
Verified reviewThe location of the keys was advertised as being only 5 minutes away which was correct. However on this particular weekend the Sunshine Coast Marathon was taking place and the pick up location was located right at the race precinct which made it impossible to park and run into the grocery store. Returning the keys was also very difficult with road closures and virtually no street parking available. For an event organised months in advance it's baffling to me that other arrangements could not be made for this weekend only. In my welcome email i was told we would receive 2 keys however when we got back to the hotel we discovered only one which made planning our day difficult. Though the place was pretty clean it's very very dated with broken decorations and curtains hanging off the hooks. Mould in the bathroom isn't great and the hairdryer is ancient and crackles when in use, sounding too unsafe to even use. Even though we were there for 1 night only and we didn't spend much time in the unit itself, we would not book this unit again.
Hi Alys, Thank you for your review. We’d like to address your concerns and clarify a few inaccuracies in your comments. Firstly, you were well aware that your booking coincided with the Sunshine Coast Marathon weekend. Road closures during such events are entirely expected and beyond our control; this is simply common sense and cannot fairly be attributed to us. As explained at the time, the previous guest only returned one of the keys. Reissuing new keys is not an instant process, and this was also outside of our control. Regarding your comment on the apartment being dated, this is true of the entire building and is clearly reflected in the photos provided in our listing. Your claim about mould in the bathroom is inaccurate—our cleaners’ photos, taken before your arrival, confirm that no mould was present. This was an unfounded statement. The hairdryer has since been replaced, and all curtains remain securely fixed to their railings. We strive to provide a transparent and accurate representation of our listings and are disappointed by these mischaracterisations in your review.
Hi Alys, Thank you for your review. We’d like to address your concerns and clarify a few inaccuracies in your comments. Firstly, you were well aware that your booking coincided with the Sunshine Coast Marathon weekend. Road closures durin… Show more
Reviewed: 22 June 2024 · Stayed in June 2024
Verified reviewReviewed: 7 June 2024 · Stayed in June 2024
Verified reviewReviewed: 26 May 2024 · Stayed in May 2024
Verified reviewReviewed: 28 April 2024 · Stayed in April 2024
Verified reviewNot as clean and there was no surgery for tea or coffee.
An average score of 8 based on what the guest has scored is for each aspect, yet somehow gives us a 5 overall. No issues brought to our attention during the stay and we don’t know why the guest wanted surgery with their coffee.
Reviewed: 21 April 2024 · Stayed in April 2024
Verified reviewThe place had a lovely feel about it
Reviewed: 1 April 2024 · Stayed in February 2024
Verified reviewReviewed: 9 January 2024 · Stayed in January 2024
Verified reviewReviewed: 5 January 2024 · Stayed in January 2024
Verified reviewlocation
Bedroom TV remote no Battery, DVD player remote no Battery. Dived into the pool and notice there is Wet Wipes at the bottom of the pool Back Drive way very slippery when wet No Anti Slip - Coating falling away - I slipped and fell on my back and bumped my head on the concrete this is very Dangerous
Hi Jaco, It’s unfortunate when guests steal batteries from our property, but as soon as you informed us, we promptly delivered fresh batteries to resolve the issue. It would have been appreciated if you acknowledged our quick response and effort to rectify the situation. As for the pool, it is managed by the onsite managers and is outside of our control, so it’s unfair to hold us accountable for its condition. We always strive to provide the best experience possible within our responsibilities.
Hi Jaco, It’s unfortunate when guests steal batteries from our property, but as soon as you informed us, we promptly delivered fresh batteries to resolve the issue. It would have been appreciated if you acknowledged our quick response and … Show more
Reviewed: 20 November 2023 · Stayed in November 2023
Verified reviewLocation
The balcony floor was filthy Room has an aged odour
Reviewed: 16 October 2023 · Stayed in October 2023
Verified reviewReviewed: 28 September 2023 · Stayed in September 2023
Verified reviewProximity to Wharf for a birthday celebrations.
The property is tired and needs maintenance and refurbishing for the money you pay per night the fixtures and finishing need updating to support the fees. Pillows and beds are cheap and far too soft for any couple to sleep comfortably, one person in our party had to sleep on the couch to get some sleep. Didn’t like having to drive 10 mins to collect and return the accommodation keys, having a secure lockbox with a unique code would be easier for all like other B&b’s have.
Regarding your comment on the apartment being dated, this is true of the entire building and is clearly reflected in the photos provided in our listing.
Reviewed: 23 September 2023 · Stayed in August 2023
Verified reviewVery difficult to locate the address. Let future customers know it is the Nautilus
Hi Alex, if you actually read your welcome email you would have seen it in the very first sentence.
Reviewed: 19 September 2023 · Stayed in September 2023
Verified reviewReviewed: 23 August 2023 · Stayed in August 2023
Verified reviewGreat spot, good old school apartment. Friendly team to deal with, and accommodated our early check in - THANK YOU!
Access instructions could be provided at the key pickup at Alex Headlands (access is not off the street address). Easy enough to find in daytime, not so sure at night.
Thanks Vincent all the details are sent to you when booking then again on the day of check in. Sorry we cant expect the shop to give you details yet again sorry.