For the rate per night, the facility is rather old (carpet peeling here and there) and the bed&sofa bed were well worn and weren’t really comfortable to sleep on. Sound proofing was poor - we were given a room under the entrance to Bourke street, and we can hear loud footsteps throughout the night and early mornings.

Being able to ski-in and ski-out was perfect. The king studio was spacious enough for 2 adults and 2 little kids, kitchen was equipped with crockery and silverwares. Spa option was a bonus.

Stayed in September 2025

Would love to stay there for longer if the price is more affordable but I understand that this place is at a prime location!

Love the location, it is right next to the ski field! Family and I have enjoyed the indoor swimming pool and spa too! Fabulous for families with young children!

Stayed in July 2025

We got there on Sun afternoon and the weather was starting to get blizzardy. I asked reception till when we could get dinner, which she said 8 pm. We went to the pool and rushed out at 7 to go do dinner and found that Bird Cage cafe on level 4 of the hotel was closed. Came back to reception and they are like, yes they closed early tonight. So we were left without dinner in the middle of the blizzard in the hotel with 2 kids. They need to have a food option/food delivery or at least since we had just checked in and asked for dinner, be in sync with Bird Cage to make sure their guests are not left without dinner.

The hotel was very close to the Village. The rooms were clean, warm and comfortable. The pool and the jacuzzi were really nice.

Stayed in September 2025

Noise from children in next apartment

Awesome location Well appointed

Stayed in August 2025

The sofa bed is old and the mattress is too soft with the middle sink down. Back pain after one night sleep.

The suite is good size, very clean and all linen are clean too .

Stayed in August 2025

A bit age but well maintained

Location location

Stayed in August 2025

Pricey

The location is perfect

Stayed in August 2025

Check-in so late (4PM) and check out so early (10AM)

So near centre

Stayed in August 2025

For the price the decor is aging No robes for the pool

Always Clean great staff and best spot on the mountain love the view on the back rooms Great pillow selection Great storage for bags and accommodating for changing clothes

Stayed in August 2025

A plug for the bath would be good, especially after a long day of snowboarding.

Location, friendly and helpful staff. I appreciated the callback for a set of gloves that I left. I'll be back to collect it!

Stayed in July 2025

one cupboard with 3 coat hangers. could have been more.

Big room and the coffee maker was a bonus.

Stayed in August 2025

Good

We appreciate all yr organization absolutely good

Stayed in July 2025

Location is amazing Breakfast and lunch were super and the staff were very helpful

Stayed in July 2025

Amazing location and facilities. We stay here every year.

Stayed in June 2025

Was really noisy during our stay because of the windy weather.

Love the food and location

Stayed in June 2025

There was no top sheet on the bed and the spare doona in the cupboard had all hair over it

Staff were so lovely and the room was great

Stayed in June 2025

The wifi never worked. We were told it's an IT problem but it wasn't resolved for the duration we were there. When you're paying close to $500 for a room with wifi you expect it to work. The check in time at 4 pm and check out at 10 am is not standard practice across most hotels. We were allowed to check in at 3 which was handy but most hotels allow a 2 pm check in as standard.

The room was as described. Bed was comfy. The staff calling ahead of time to offer two different configurations for the bed was a special touch. They were able to store our bags which was great. The location is right in the heart of the village. The pool and spa and sauna were an added bonus.

Stayed in June 2025

Super convenient location and easy after hours check-in. Very comfortable bed!

Stayed in February 2025

bathroom needs a refresh, but ok

view, warmth, bedding

Stayed in April 2025

Only think we’d recommend is some housekeeping for stays like ours that was 5 nights in summer.

Excellent location, comfortable room and friendly, helpfu” staff

Stayed in March 2025

Nothing

It was easy, centrally located to what I needed

Stayed in March 2025

Location

Stayed in March 2025

Location and mountain views were wonderful. Very comfortable, very clean and everything you would need for a lovely stay. A warm welcome from a very helpful Reception team.

Stayed in February 2025

Room heated up in the sun and bedding was very warm (even though it snowed)

Amazing location close to town Staff so friendly Was there for a trial race. Staff let us keep a key to use the communal showers and hot tub after check out and before we departed

Stayed in February 2025