Reviews of NAROO7- PRIME, CENTRE OF MOOLOOLABA LOCATION
7 Naroo Court, 4557 Mooloolaba, Australia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 December 2024 · Stayed in November 2024
Verified reviewReviewed: 7 October 2024 · Stayed in October 2024
Verified reviewLocation was walking distance to beach. House was old but clean and tidy.
Hot water turned off on arrival to save power. Had to find switch and wait for it to heat up. No aircon in bedrooms made it stuffy at night. Real estate gave a passive aggressive long list of rules for staying there. E.g. you will be charged if you leave lights on etc. very rude and unwelcoming. This put us offside and we started looking for things wrong with property. We also took lots of photos as we don’t trust the real estate to refund deposit due to wording of welcome letter. Lots of big cockroaches. I am from QLD so this is expected but 6 on the last night is too many. We had the doors closed.
We are sorry you felt this way from the cleaning notices in the home, we do understand how this can come across with guests who would always do the right thing however we also note that if we are not stern enough on the "house rules" there are unfortunately guests that can leave the home is a big mess and the it requires extra cleaning from the housekeepers who will need to be paid for their extra time. Your bond was returned in full and the home was left in a tidy manner so we thank you for this. We will also contact our pest man to do a follow us visit on this property. Holiday Mooloolaba
We are sorry you felt this way from the cleaning notices in the home, we do understand how this can come across with guests who would always do the right thing however we also note that if we are not stern enough on the "house rules&qu… Show more
Reviewed: 6 August 2024 · Stayed in August 2024
Verified reviewThis was a perfect location for us, central and we were able to walk to restaurants and shops. House was clean and facilities were great. We had a wonderful time at this accommodation, would be even better in summer.
Some ideas of where to go and what to do, a book showing what can be done on the Sunshine Coast.
Reviewed: 29 August 2023 · Stayed in July 2023
Verified reviewBooked this through Holiday Mooloolaba.com Please do not use this company the standard of accommodation they represent is appalling there follow up on promises is worse than appalling they even charged us a cleaning fee for a discusting apartment we didn't stay in
We are sorry to hear of your disappointment Robert. We wish to confirm the house you booked is classed as an older, budget accommodation and the price reflects the condition of the home. a 3 bedroom home right in Mooloolaba for 2 nights only $550.00. We also want to clarify no cleaning charge was ever made. We are sorry you did not like the home but is it exactly as it is advertised. Thank you Holiday Mooloolaba
We are sorry to hear of your disappointment Robert. We wish to confirm the house you booked is classed as an older, budget accommodation and the price reflects the condition of the home. a 3 bedroom home right in Mooloolaba for 2 nights on… Show more
Reviewed: 6 August 2023 · Stayed in August 2023
Verified reviewGreat location. Being so close to the beach and shops without having to be in an apartment. Travelling with a baby we had a lot of stuff and being able to park on the property was perfect
I can see if would be hot in summer without aircon or ceiling fans
Reviewed: 28 June 2023 · Stayed in June 2023
Verified reviewReviewed: 9 June 2023 · Stayed in May 2023
Verified reviewlocation
false advertising damaged tv
Hi Jodie. Once again we are sorry the TV broke while you were there. However, I don't see how its false advertising as we were not aware of the issue until you raised it with us. There is a perfectly working 2nd TV that could have been used and we have now bought a new TV and removed the damaged one. Once again sorry for the inconvenience. Holiday Mooloolaba
Hi Jodie. Once again we are sorry the TV broke while you were there. However, I don't see how its false advertising as we were not aware of the issue until you raised it with us. There is a perfectly working 2nd TV that could have be… Show more
Reviewed: 17 March 2023 · Stayed in March 2023
Verified reviewLocation and house fantastic
There was no air conditioning and only 2 small fans for the house, not enough sufficient system to remain cool during a Qld Summer.
Reviewed: 4 January 2023 · Stayed in January 2023
Verified reviewThe couches in the living room were old and uncomfortable. The TV in the living room was old and didn't work very well.
Reviewed: 17 October 2022 · Stayed in October 2022
Verified reviewBeds were very comfortable Kitchen very well stocked with crockery, utensils, serving dishes etc. Nice sharp knives
No air conditioning No ceiling fans Only 2 benchtop fans Lounge suite very average
Reviewed: 2 October 2022 · Stayed in October 2022
Verified reviewI liked the vibe of the house and that it was close to the beach. We enjoyed the close proximity to lots of shops. Very cute overall and easy to stay in. We enjoyed spending time there so much fun yeahhh.
The only thing that we didn’t really like would be how the doors were a little bit hard to open and close. They must have been kinda old I guess but we got there eventually but still wasn’t easy to do.
Reviewed: 25 September 2022 · Stayed in September 2022
Verified reviewlocation is amazing house was clean
hot water wasn’t adequate for a house of 4 people - furniture (particularly main couch) could use an update