Reviews of Oaks Broome Hotel 4 stars
99 Robinson Street, 6725 Broome, Australia
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe bed was comfortable. Water pressure was good in shower.
I did not like the big tear in the carpet that my granddaughter tripped on. Bad Position of the room, ground floor facing the main road. I also did not like the dirty marks on the ceiling nor the small supply of milk for 2 people for 2 nights.
Dear Linda, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. We take all guest concerns seriously and regret that certain aspects of your stay caused inconvenience. Your comments have been noted and will be reviewed with our team to help us improve both our facilities and service. We appreciate your honesty and hope to have the opportunity to provide a better experience in the future. Sincerely, Front Office Oaks Broome Hotel Oaks Hotels, Resorts and Suites
Dear Linda, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. We take all guest concerns seriously and regret that certain aspects of your stay caused inconvenience. Your comments hav… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewEverything was good but it was too expensive I expected to pay $450 pn but was charged $477. Reception staff were excellent
Breakfast was too expensive and some ingredients were not available eg no tomatoes until we were sitting down
Dear Lea, Thank you for your kind review and for sharing your experience. We’re glad to hear that you enjoyed your stay overall and appreciate your thoughtful feedback. We’re always looking for ways to improve, and your comments help us do just that. We hope to have the opportunity to welcome you back again in the future. Best wishes, Front Office Oaks Broome Hotel Oaks Hotels, Resorts and Suites
Dear Lea, Thank you for your kind review and for sharing your experience. We’re glad to hear that you enjoyed your stay overall and appreciate your thoughtful feedback. We’re always looking for ways to improve, and your comments help us do… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe rooms were spacious and well presented.
There were a couple of small cockroaches in the bathroom
Dear Salome, Thank you for your kind review and for sharing your experience. We’re glad to hear that you enjoyed your stay overall and appreciate your thoughtful feedback. We’re always looking for ways to improve, and your comments help us do just that. We hope to have the opportunity to welcome you back again in the future. Best wishes, Front Office Oaks Broome Hotel Oaks Hotels, Resorts and Suites
Dear Salome, Thank you for your kind review and for sharing your experience. We’re glad to hear that you enjoyed your stay overall and appreciate your thoughtful feedback. We’re always looking for ways to improve, and your comments help us… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewClose to town, secure parking
Nothing not to like, good set up
Dear Denise, Thank you for your kind review and for sharing your experience. We’re glad to hear that you enjoyed your stay overall and appreciate your thoughtful feedback. We’re always looking for ways to improve, and your comments help us do just that. We hope to have the opportunity to welcome you back again in the future. Best wishes, Front Office Oaks Broome Hotel Oaks Hotels, Resorts and Suites
Dear Denise, Thank you for your kind review and for sharing your experience. We’re glad to hear that you enjoyed your stay overall and appreciate your thoughtful feedback. We’re always looking for ways to improve, and your comments help us… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewClose to the Thursday market.The breakfast was good, but don't touch the cheap brand coffee.
The outdoor table was dirty. There is no shower screen, so water is all over the floor. Toilet rolls constantly fell off the holder. Toilet brush broken. The safe didn't work. They didn't make up our room, with new towels, which were used to dry the floor. I expected more for $250 Night.
Dear Ms. Fabulous, Thank you for your feedback. We’re very sorry to hear that your experience was not as expected. We take all guest comments seriously and are committed to making improvements where needed. If you’d like to discuss your experience further, we’d appreciate the opportunity to learn more and make things right. Thank you again for sharing your thoughts. Sincerely, Front Office Oaks Broome Hotel Oaks Hotels, Resorts and Suites
Dear Ms. Fabulous, Thank you for your feedback. We’re very sorry to hear that your experience was not as expected. We take all guest comments seriously and are committed to making improvements where needed. If you’d like to discuss your ex… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGreat location in town. Quality staff with excellent facilities. Had a room opening out to the pool ....was first class. The onsite restaurant and bar was also a great bonus.
Dear Tom, Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service. We truly appreciate your support and hope to welcome you back again soon for another enjoyable stay. Warm regards, Front Office Oaks Broome Hotel Oaks Hotels, Resorts and Suites
Dear Tom, Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service. We tr… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewNice and clean, quiet. In better condition than the Oaks at Cable Beach, but the location was worse.
The staff at check in. They were repeatedly unable to find my booking, despite me providing the booking number. This lead to a very stressful 10 minutes (after 2 flights and 10 hours of travelling). It was only once I checked my bank and was able to tell them the date and amount that I had paid for the room, that they were suddenly able to find my booking. After finally receiving the room keys, neither of them worked!
Dear Nikki, Thank you for your review and for bringing your concerns to our attention. We’re sorry to hear that certain aspects of your stay didn’t meet expectations. Your feedback is important to us and will be shared with our team to help us improve. We hope you’ll consider staying with us again so we can provide a more seamless experience next time. Kind regards, Front Office Oaks Broome Hotel Oaks Hotels, Resorts and Suites
Dear Nikki, Thank you for your review and for bringing your concerns to our attention. We’re sorry to hear that certain aspects of your stay didn’t meet expectations. Your feedback is important to us and will be shared with our team to hel… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewWe had a wonderful time, great location, staff are wonderful our room as super clean, great Bar Staff and Food/Menu options, we had a couple of issues with card to enter not working but it was an easy fix, overall staff and room was perfect.
Everything was great.
Dear Lynette, Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service. We truly appreciate your support and hope to welcome you back again soon for another enjoyable stay. Warm regards, Front Office Oaks Broome Hotel Oaks Hotels, Resorts and Suites
Dear Lynette, Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service. W… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe accommodation was comfortable and clean and in a good location.
Was incredibly disappointed with internet connection. It was so poor that I had to hotspot from my phone and the staff just shrugged their shoulders and said there was nothing they could do. When travelling for work the need to connect to a reasonable internet service is essential.
Dear Anonymous, Thank you for your review and for bringing your concerns to our attention. We’re sorry to hear that certain aspects of your stay didn’t meet expectations. Your feedback is important to us and will be shared with our team to help us improve. We hope you’ll consider staying with us again so we can provide a more seamless experience next time. Kind regards, Front Office Oaks Broome Hotel Oaks Hotels, Resorts and Suites
Dear Anonymous, Thank you for your review and for bringing your concerns to our attention. We’re sorry to hear that certain aspects of your stay didn’t meet expectations. Your feedback is important to us and will be shared with our team to… Show more
Reviewed: 20 August 2025 · Stayed in May 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe kitchen in the room. Restaurant produced great food
Dear Shadforth, Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service. We truly appreciate your support and hope to welcome you back again soon for another enjoyable stay. Warm regards, Front Office Oaks Broome Hotel Oaks Hotels, Resorts and Suites
Dear Shadforth, Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service.… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewIt was a lovely big room with everything you needed. Including a washing machine and a very large TV. Big spa bath and a king size bed. Very comfortable room with a lift to the first floor.
Cant complain about anything. Staff very helpful and friendly. Good location close to Town Beach and small shops and restaurants.
Dear Jill, Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service. We truly appreciate your support and hope to welcome you back again soon for another enjoyable stay. Warm regards, Front Office Oaks Broome Hotel Oaks Hotels, Resorts and Suites
Dear Jill, Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service. We t… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewHotel was modern
TV was tiny 20 inch while our friends in next room had a 60inch, approached staff no action. No hot water in sink. Aboriginals approaching balcony harassing my wife. Room not serviced. Staff poor English.
Dear Samuel, Thank you for your review and for bringing your concerns to our attention. We’re sorry to hear that certain aspects of your stay didn’t meet expectations. Your feedback is important to us and will be shared with our team to help us improve. We hope you’ll consider staying with us again so we can provide a more seamless experience next time. Kind regards, Front Office Oaks Broome Hotel Oaks Hotels, Resorts and Suites
Dear Samuel, Thank you for your review and for bringing your concerns to our attention. We’re sorry to hear that certain aspects of your stay didn’t meet expectations. Your feedback is important to us and will be shared with our team to he… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThere was 2 pools, all the staff very friendly and helpful
Dear Sue, Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service. We truly appreciate your support and hope to welcome you back again soon for another enjoyable stay. Warm regards, Front Office Oaks Broome Hotel Oaks Hotels, Resorts and Suites
Dear Sue, Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service. We tr… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewLovely room outlook to the beautiful pool, equipment & supplies in room were really good. Great breakfast selection Friendly staff
Our shower needed a good clean )-:
Dear Susan, Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service. We truly appreciate your support and hope to welcome you back again soon for another enjoyable stay. Warm regards, Front Office Oaks Broome Hotel Oaks Hotels, Resorts and Suites
Dear Susan, Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service. We … Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewPool
Double entry door. Very noisy when other people were staying in the room next door.
Dear Delise, Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service. We truly appreciate your support and hope to welcome you back again soon for another enjoyable stay. Warm regards, Front Office Oaks Broome Hotel Oaks Hotels, Resorts and Suites
Dear Delise, Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service. We… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewClose to most things in Broome. You can walk into town. The staff were very helpful and the accommodation was excellent.
Dear Sue, Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service. We truly appreciate your support and hope to welcome you back again soon for another enjoyable stay. Warm regards, Front Office Oaks Broome Hotel Oaks Hotels, Resorts and Suites
Dear Sue, Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service. We tr… Show more