Reviews of Oaks Brisbane Lexicon Suites 4 stars
347 Ann Street, Brisbane CBD, 4000 Brisbane, Australia
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Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewThe location was good
Bed was old and hard, place needed a refit and had old room odour
Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewReviewed: 7 September 2025 · Stayed in September 2025
Verified reviewReviewed: 7 September 2025 · Stayed in September 2025
Verified reviewCleanliness and service
Reviewed: 7 September 2025 · Stayed in August 2025
Verified reviewReviewed: 6 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewCentre of CBD, close to station, restaurants.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewOur apartment was very comfortable and had everything we required.
Reviewed: 31 August 2025 · Stayed in June 2025
Verified reviewAccessibility to local area and spacious room
Nothing
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation was perfect
All was good
Dear Paula, Thank you so much for your wonderful review. We're thrilled to hear that you enjoyed your stay and that our staff, cleanliness, location, and comfort met your expectations. It's great to know you had a comfortable and convenient experience. We truly appreciate your kind words and hope to welcome you back again soon. Warm regards, Oaks Brisbane Lexicon Suites
Dear Paula, Thank you so much for your wonderful review. We're thrilled to hear that you enjoyed your stay and that our staff, cleanliness, location, and comfort met your expectations. It's great to know you had a comfortable and c… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewEverything. It was close to Everything we needed it had a car park, room was spacious, clean with balcony staff were amazing bed comfortable plenty of hot water
Dear Michelle, thank you for your time in providing us with your feedback! We're thrilled to hear that you enjoyed your stay and found everything you needed. It's also wonderful to know our staff made a great impression. We truly appreciate your positive feedback and hope to welcome you back again soon! Kind Regards, Oaks Brisbane Lexicon Suites
Dear Michelle, thank you for your time in providing us with your feedback! We're thrilled to hear that you enjoyed your stay and found everything you needed. It's also wonderful to know our staff made a great impression. We truly ap… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewSize of space; balcony. Bed was comfortable. Didn't hear other guests in the building.
Very tired and in need of repair. There is a difference between supplying items, and having items that work or are in good condition. Church across the street ringing its bell at all times of the morning (from early) and night. Street noise.
Dear Collin, thank you for taking the time to provide us your feedback. We're pleased to hear you enjoyed the spacious layout, the balcony, the comfortable bed, and the peaceful atmosphere within the building — it’s great to know you were able to relax. We also appreciate your honest feedback about the condition of the unit and the items provided and are actively reviewing these issues with management, maintenance and housekeeping to make the necessary repairs and improvements as well as supplies. For future, we do have extra amenities/items at reception for guests that require extra amenities at no cost. We hope to have the opportunity to welcome you again in the near future! Kind Regards, Oaks Brisbane Lexicon Suites
Dear Collin, thank you for taking the time to provide us your feedback. We're pleased to hear you enjoyed the spacious layout, the balcony, the comfortable bed, and the peaceful atmosphere within the building — it’s great to know you we… Show more
Reviewed: 23 August 2025 · Stayed in June 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in May 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation was good
Unit tired, need new lounge, laundry cupboard broken, air con not working properly, Foxtel wouldn't turn on properly.
Dear Julie, thank you for taking the time to share your feedback. We're glad to hear you appreciated the location. We’re sorry to hear that aspects of the unit didn’t meet your expectations. We appreciate you bringing the condition of the lounge, laundry cupboard, air conditioning, and Foxtel to our attention. These are being looked into so we can make the necessary improvements. Your comments help us identify where we can do better, and we truly value your input. We hope to have the opportunity to welcome you back for a more comfortable stay in the future. Kind Regards, Oaks Brisbane Lexicon Suites
Dear Julie, thank you for taking the time to share your feedback. We're glad to hear you appreciated the location. We’re sorry to hear that aspects of the unit didn’t meet your expectations. We appreciate you bringing the condition of t… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewRoom and view, location, friendly staff
6am church bells, restaurants and supermarket a bit of a walk. Unsure where to buy a coffee.
Dear Morag, thank you for your time to provide us with your feedback! We're glad to hear you enjoyed the room, the view, our convenient location, and especially the friendly staff — we’ll be sure to pass that along to the team. We understand the early church bells can be surprising although unfortunately these things are out of our hands. For future visits, we’d be happy to point out the closest spots for coffee and dining — although not super close but there are some great options in the city itself. Thanks again for staying with us and we look forward to welcoming you in the future! Kind Regards, Oaks Brisbane Lexicon Suites
Dear Morag, thank you for your time to provide us with your feedback! We're glad to hear you enjoyed the room, the view, our convenient location, and especially the friendly staff — we’ll be sure to pass that along to the team. We unde… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLocation was perfect and the check in process so simple especially with such wonderful staff. Clean and tidy room with everything we needed to enjoy our stay. Very grateful for the special surprise birthday gifts in our room on arrival being my 50th birthday. Especially the hand written card with a lovely message. We will definitely be returning in the future.
Nothing to fault
Dear Sheree, Thank you so much for your kind and thoughtful review! We’re delighted to hear that your 50th birthday weekend was a memorable and relaxing one. It was our pleasure to be part of such a special occasion, and we’re glad the birthday surprises and handwritten card added a personal touch to your stay. We look forward to welcoming you back in the future. Until then, thank you once again for choosing to celebrate with us! Warmest regards, Oaks Brisbane Lexicon Suites
Dear Sheree, Thank you so much for your kind and thoughtful review! We’re delighted to hear that your 50th birthday weekend was a memorable and relaxing one. It was our pleasure to be part of such a special occasion, and we’re glad the bir… Show more