6.6

Reviews of Ocean Waves Alexandra Headland

14 Victor Street, 4572 Alexandra Headland, Australia

  • Waite

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Nothing.

    Absolutely filthy. Faeces in the toilet, floors were dirty and needed a vacuum and mop. Could not use the kettle as it had brown grim in it. The whole unit stinks so bad. Owner did not believe me, I've got photos. Over priced and I warn you do not waste your money, there's plenty of other resorts around.

    Property response:

    We were very surprised to read your review, as it does not reflect the standard of our property or the feedback we consistently receive from other guests. Cleanliness is something we take extremely seriously, and our apartments are professionally serviced before every check-in. Had there truly been any issue on arrival, we would have been more than happy to send our cleaners back immediately to resolve it. We also note that your comments do not align with the condition the property was left in at checkout, nor with the experiences of our many guests who have rated us highly. While we respect everyone is entitled to their opinion, we do not believe your comments are an accurate reflection of our property.

    We were very surprised to read your review, as it does not reflect the standard of our property or the feedback we consistently receive from other guests. Cleanliness is something we take extremely seriously, and our apartments are professi… Show more

    Ocean Waves Alexandra Headland
    1 September 2025
  • K

    Reviewed: 1 May 2025 · Stayed in April 2025

    Verified review

    Proximity to everything was very good. Good sized apartment for a family or group of friends. Decent value for money.

    There was mould throughout the apartment. The bathroom and third bedroom smelt so strongly of mould it was off-putting. There was dust all over some walls and artworks. Not very good for someone that has allergies or hygiene concerns. Ants throughout kitchen and even living room.

  • Chaya

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review
  • See the property
  • 7.0 Good
    Anthony

    Reviewed: 16 February 2025 · Stayed in February 2025

    Verified review
  • Catherine

    Reviewed: 13 January 2025 · Stayed in January 2025

    Verified review

    Easy to access, location wise. Shane Kelly was always available and really nice to speak to. A good basic place to stay overnight with our grown up kids. Roomy enough. Good shower pressure.

    We were on the ground level, might be a bit warm in very hot weather, not sure that it would be so comfortable getting ready in the afternoon for a special function. Glad it wasn’t a hot day for us.

  • David

    Reviewed: 7 December 2024 · Stayed in November 2024

    Verified review

    Lack of internet

  • See the property
  • Leigh-ann

    Reviewed: 27 October 2024 · Stayed in October 2024

    Verified review

    The property was about a 10/15 minute walk to restaurants and shops. The property was clean and practical. The beds were comfortable. The property manager was excellent and the communication around the booking was great.

    We had issues with the internet and the ceiling fan, however the property manager came directly over and corrected the issue immediately. The property is old and it is noticeable in the bathroom,kitchen and furniture. The grass was very long behind the apartment.

  • Cleveland

    Reviewed: 24 October 2024 · Stayed in October 2024

    Verified review

    Great location

    Property a bit pricey for what you actually get Front Security Door was broken Fan in living room didn’t work

  • Amandeep

    Reviewed: 8 October 2024 · Stayed in October 2024

    Verified review

    Clean and nice

    Need grill in kitchen

  • See the property
  • Michelle

    Reviewed: 26 August 2024 · Stayed in August 2024

    Verified review

    The location

    Didn't like that it was below other residential properties as the neighbours were noisy. Spent most of the night/ 3am awake due to the people living above. Can hear voices swearing coming from next door early hours of the night. Security door didn't lock. Didn't feel 100% safe. Glad it was only 1 night as we weren't there for most of the stay apart from sleeping. Musty smell as soon as we walked into the place from being locked up. The place looks tired due to the building being older.

  • Natalie

    Reviewed: 19 August 2024 · Stayed in August 2024

    Verified review

    N/A

  • Kendelle

    Reviewed: 17 August 2024 · Stayed in August 2024

    Verified review

    Location to beach/cafes etc

    Musty/mouldy smell, loud neighbours, bathroom needs updating, property did not look, feel clean.

  • See the property
  • Nathan

    Reviewed: 15 August 2024 · Stayed in July 2024

    Verified review
  • Dean

    Reviewed: 28 July 2024 · Stayed in July 2024

    Verified review
  • 7.0 Good
    Danella

    Reviewed: 30 June 2024 · Stayed in June 2024

    Verified review

    Great homely space, and a quiet neighbourhood. Very comfy beds. Loved the spare toilet paper roll ‘flower’.

    The bathroom needs to be repainted near the shower as there is mould coming through the paint.

  • See the property
  • Robert

    Reviewed: 11 June 2024 · Stayed in June 2024

    Verified review

    The location was great for access to the Alex beach, and both Alex and Mooloolaba strips. It was also a large and comfortable space for 3 couples and/or family.

    The room had a slightly musty smell from being closed to start with. This aired out quickly. TV reception was sketchy and only one or 2 channels worked most of the day. I was able to watch the football in the evening, so that was a good consolation. Again, not having TV is arguable whether it is a positive or a negative.

  • Katie-lee

    Reviewed: 25 May 2024 · Stayed in May 2024

    Verified review

    Convenient location

    After driving 14 hours with 4 kids, we had to walk the street at 1am looking for the mailbox to confirm the address. The mailbox was hidden well inside the bushes making it very difficult to find the unit. The unit itself is quite old and needs an upgrade. The unit was quite dirty, large build ups of gunk and dirt in areas, dirty dishes placed back into cupboards, dirty kitchen cabinets and there is mould around the walls and ceilings. The 'supplied' toiletries were all empty, 'supplied' cleaning products were empty, not enough utensils for the number of people booked for, continually ran out of hot water due to the tiny size of the system, so only 2 out of the 6 booked for could shower. Will not stay again and would not recommend.

  • Jade

    Reviewed: 6 May 2024 · Stayed in May 2024

    Verified review

    Nothing

    We got tricked into booking this place. The photos make it look like it’s a high rise apartment, we stupidly booked it by the photos. On arrival the place was disgusting, there was mould everywhere, the place smelled like stale piss and there were literal ants in our face washers and towels. I took photos and videos of it all. Yuck.

    Property response:

    We are sorry that you feel tricked , We have stated that this is an older unit , but in an amazing location with a short walk to the beach , And also the price that you paid to sleep 6 people is the best part of all

    Ocean Waves Alexandra Headland
    24 June 2024
  • See the property
  • 7.0 Good
    Keidge

    Reviewed: 28 April 2024 · Stayed in April 2024

    Verified review
  • Ned

    Reviewed: 23 April 2024 · Stayed in April 2024

    Verified review
  • Michael

    Reviewed: 8 April 2024 · Stayed in April 2024

    Verified review

    good location, close walk and super cheap.

    yard and surroundings need some maintenance

  • See the property
  • Showing 1 - 22

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...