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  5. Reviews of Palace Hotel Mortlake Sydney

Reviews of Palace Hotel Mortlake Sydney

62 Tennyson Road, Mortlake , 2137 Sydney, Australia

#49 of 98 B&Bs and Inns in Sydney

Guests' Choice

Review score

Based on 269 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.8

  • Location

    7.6

  • Facilities

    5.9

  • Staff

    8.0

  • Value for money

    6.8

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 2 August 2025

    7.0
    Short and sweet
    • Leisure trip
    • Solo traveller
    • Queen Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Probably the noise from downstairs, not the best place to choose when preparing for a race

    Location

    Stayed in July 2025

  • Reviewed: 28 May 2025

    6.0
    Was good.
    • Leisure trip
    • Solo traveller
    • Queen Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    They should have mirrors in the rooms.

    Had breakfast across the street very good location for every thing.

    Stayed in May 2025

  • Reviewed: 16 March 2025

    7.0
    I love the all staff the way accommodating Us the food is delicious but room ventilation is bad.
    • Leisure trip
    • Family with young children
    • Queen Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room smells like paint, and the ventilation is poor.

    I like the staff the way they approach and accommodate Us.

    Stayed in March 2025

  • Reviewed: 6 March 2025

    7.0
    Convenient location for my purposes
    • Leisure trip
    • Solo traveller
    • Queen Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioning would be much better than a pedestal fan

    Stayed in February 2025

  • Reviewed: 2 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning in the room, and no exhaust fan in the bathroom. Other than that, it was good.

    I liked the location, staff and the bed was comfy.

    Stayed in February 2025

  • Reviewed: 12 January 2025

    6.0
    I would stay there again
    • Leisure trip
    • Couple
    • Queen Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Staff made us wait to check in for about 10-15 mins limited communication despite x4 on bar serving kept us standing there and all staff strong and healthy no help with heavy bags up stairs Cleaning staff wonderful reception staff disappointing ( I have never done a poor review before this time stayed there in past staff on reaction helpful maybe bad day for them

    Location great shared bathroom close

    Stayed in December 2024

  • Reviewed: 28 November 2024

    5.0
    Passable
    • Business trip
    • Group
    • Family Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    That someone done dropped a huge shit in the shower and it was left there for 12 hours …. Not a very inviting moment when you hope to find some relief in the form of a shower after driving and gigging for 2 days, instead you find yourself face to face with a brown waffle that you just weren’t emotionally ready for…

    Decent spot/ good staff

    Stayed in November 2024

  • Reviewed: 30 October 2024

    7.0
    Ok
    • Leisure trip
    • Solo traveller
    • Queen Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Lack of parking

    Stayed in October 2024

  • Reviewed: 22 October 2024

    6.0
    Regardless of the minor issues, we did enjoy our stay.
    • Leisure trip
    • Group
    • Triple Room with Shared Bathroom
    • Stayed 11 nights

    There was no mirror and clothes iron in the room. The Wi-Fi didn't allow us to receive incoming or outgoing calls/video calls via WhatsApp.

    The location was what i really liked. It was right next to the bus stop and few minutes away from the Ferry. And the bonus is there is a shopping center for groceries as well.

    Stayed in October 2024

  • Reviewed: 20 October 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    It was more like a hostel with the shared bathroom vibe which was my mistake for not reading it properly but there was no AC, it was very hot and there was a ceiling fan and 1 standing fan but it wasn’t enough.

    The location was good, the bed was nice and we were provided with the necessities like soap, shampoo, towels.

    Stayed in October 2024

  • Reviewed: 1 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    No air con or fan

    Great food. Staff was friendly.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    7.0
    Nice old pub , accommodation needs upgrading
    • Couple
    • Queen Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Bed was old and slept on doona , so we couldn’t feel the bed springs as much! Louvers in room were broken, with parts of them in the cupboard. Unable to open windows much as sashes were broken

    Location

    Stayed in August 2024

  • Reviewed: 30 June 2024

    7.0
    No surprises, overal good stay
    • Leisure trip
    • Solo traveller
    • Queen Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Shared bathrooms make me uncomfortable, but you were upfront about the fact that they were shared so it's a minor inconvenience

    Stayed in June 2024

  • Reviewed: 9 April 2024

    7.0
    Overall we had a good stay. Just didn’t sleep well due to the heat.
    • Family with young children
    • Queen Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The rooms were very hot and it wasn’t an overly hot day. The ceiling fans didn’t do much as their highest speed was very slow.

    Easy to find and access. Meals at the pub were incredible!

    Stayed in April 2024

  • Reviewed: 5 March 2024

    6.0
    JVS
    • Leisure trip
    • Couple
    • Queen Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Prices and location

    Staff and food

    Stayed in March 2024

  • Reviewed: 12 February 2024

    5.0
    Great pub in a great location. Room was bad, but seemed out of the ordinary.
    • Leisure trip
    • People with friends
    • Superior Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was dirty and smelled like there was a dead animal or something around.

    Great pub in a great location

    Stayed in February 2024

  • Reviewed: 19 December 2023

    7.0
    Great value, cool building all up.
    • Leisure trip
    • People with friends
    • Triple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Needed an aircon, the fan didn’t really cut it.

    Great little spot, did what was intended for us - place to stay

    Stayed in November 2023

  • Reviewed: 11 December 2023

    6.0
    A very 50/50 Experience
    • Leisure trip
    • People with friends
    • Triple Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Fan in room barely spun & no other climate control (especially in 45°C heat). Front carpark spaces are impossible to leave from😂, 30 mins from the main city.

    Price of drinks, quality and taste of meals, kept winning on the pokies, great pub atmosphere, nice dining, free parking, close to shops.

    Stayed in December 2023

  • Reviewed: 24 October 2023

    7.0
    So much better than I expected
    • Leisure trip
    • Solo traveller
    • Queen Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Shared bathroom & toilet facilities

    Fabulous food, staff, location, wine list, restaurant seating, menu, prices

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Comfortable
    • Leisure trip
    • Couple
    • Triple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The stairs

    Location was good nice place to stay

    Stayed in October 2023

  • Reviewed: 5 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was super hard

    Such a cute old pub with a great atmosphere

    Stayed in October 2023

  • Reviewed: 25 September 2023

    5.0
    If u sleep early, i think it is not suitable for u to stay this hotel.
    • Business trip
    • Group
    • Family Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    the Bar on the ground floor is very noise until 2am that i can't sleep well.

    Clean

    Stayed in September 2023

  • Reviewed: 8 September 2023

    5.0
    Comfortable bed
    • Solo traveller
    • Triple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Spartan conditions in the room no fridge no microwave the kettle was filthy and emitted an awful odour when I checked there was what appeared to be black mould floating in the water the noise late into the night from the downstairs bar was very loud as was the traffic noise at $119 per night with a shared bathroom it is simply over priced

    Comfortable bed

    Stayed in September 2023

  • Reviewed: 10 August 2023

    7.0
    great vibe, lots to do for everyone, friendly crowd
    • Leisure trip
    • Group
    • Superior Family Room
    • Stayed 3 nights
    • Submitted via mobile

    We had good access to the facilities, however if it was busier, that could have been challenging

    Friendly staff, good location, good bar and restaurant

    Stayed in August 2023

Showing 1 – 25

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