Reviews of Paradise Palms
119 Melbourne Street, 2647 Mulwala, Australia

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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewClose to where we needed to be
It was great for what we paid and suited the needs of the trip
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewIt was really clean and welcoming with the heater and lights on. Even some music on the telly was playing
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLocation
Nil
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewN/A
The lighting on the stairwell needs attention , was very dark navigating the stairs at night.
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewIt was convenient and clean. Free books a nice touch.
Mattress a little soft
Thank you for your lovely feedback! We're pleased to hear you found your stay convenient and enjoyed the cleanliness—and we're glad the free books were a hit! We appreciate your note about the mattress and will definitely take it into consideration. Hope to welcome you back again soon! Warm regards, Sophie Paradise Palms Mulwala
Thank you for your lovely feedback! We're pleased to hear you found your stay convenient and enjoyed the cleanliness—and we're glad the free books were a hit! We appreciate your note about the mattress and will definitely take it i… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewVery clean and great location for what I needed.
Nothing.
Thank you for your kind words! We're so glad to hear the location suited your needs and that you found everything clean and comfortable. We’d love to welcome you back next time you're in town! Warm regards, Sophie Paradise Palms Mulwala
Thank you for your kind words! We're so glad to hear the location suited your needs and that you found everything clean and comfortable. We’d love to welcome you back next time you're in town! Warm regards, Sophie Paradise Palms M… Show more
Reviewed: 29 June 2025 · Stayed in April 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewGreat Communication from the staff prior to arrival
Thank you so much for your kind words! We're really glad to hear the communication helped make things smooth before your arrival. We hope you enjoyed the rest of your stay and would love to see you again soon! Warm regards, Sophie Paradise Palms Mulwala
Thank you so much for your kind words! We're really glad to hear the communication helped make things smooth before your arrival. We hope you enjoyed the rest of your stay and would love to see you again soon! Warm regards, Sophie Par… Show more
Reviewed: 17 June 2025 · Stayed in May 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewEase of getting into the property and no need for keys.
The one sink between kitchen and bathroom. Even though a microwave supplied there was no plate/bowl spoon/fork.
Thank you for your feedback! We're glad you found the keyless entry system convenient and easy to use. We appreciate your note about the kitchenette setup. For future stays, please note that plates and cutlery are stored in the cupboard within the kitchenette area, but we’ll look at how we can make that clearer for guests. Thanks again for staying with us! Regards Nick, Soph and the Paradise Palms Team
Thank you for your feedback! We're glad you found the keyless entry system convenient and easy to use. We appreciate your note about the kitchenette setup. For future stays, please note that plates and cutlery are stored in the cupboar… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewThe room was clean and has everything needed for a couple of days stay including complimentary toiletries. Very easy check-in process. The tarrif was very reasonable. Good location.
I arrived after dark and needed to go up a flight of very steep stairs to access my room. There was no lighting on the stairs, which made navigating them very risky. The beds could really do with an upgrade, not very comfortable at all. Regardless, I would stay again as I often visit family in Yarrawonga
Thank you for your review, Christine. We’re so pleased to hear that you found everything you needed during your stay. Regarding the outdoor lighting, it is set on a timer to switch off at 10:45 PM. This is a deliberate choice to help maintain a peaceful environment for all guests, particularly those who may be trying to sleep, while also encouraging those enjoying a late-night drink to gradually wind down for the evening. As for the beds, they are relatively new, only six months old, and are intentionally on the firmer side. However, we do provide pillow top covers to enhance comfort. We understand that individual preferences can vary, and we always do our best to accommodate where possible. We truly appreciate your feedback and are delighted to know you'll be returning. Thank you once again for your thoughtful review. Regards Nick, Soph and the Paradise Palms Team
Thank you for your review, Christine. We’re so pleased to hear that you found everything you needed during your stay. Regarding the outdoor lighting, it is set on a timer to switch off at 10:45 PM. This is a deliberate choice to help maint… Show more
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewProximity to events we were attending
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewGreat lay out
Reviewed: 20 April 2025 · Stayed in March 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in March 2025
Verified reviewLocation was excellent Easy access Did not get a chance to speak with proprietor but I'm sure they are accommodating (pardon the pun)
It was all more than satisfactory
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewDid not have any
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewlocation to venue
smokers on the balcony upstairs