Reviews of Park Regis City Quays 4 stars
6 Lake Street, 4870 Cairns, Australia

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewSpacious apartment
Nothing really
Dear Clodagh Thank you for taking the time to review Park Regis City Quays Apartment, we are glad to read you enjoyed your stay with us. We look forward to welcoming you back again soon. StayWell, Chloe Booth Front Office Manager
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewClean and tidy
Reserved a car space but it was given away
Dear Jaine Thank you for taking the time to review Park Regis City Quays Apartment, nice to year you fond the rooms clean and tidy, I'm sorry about the car parking. As we do only have limited spaces it is on request basis only. Thank you for your feedback We look forward to welcoming you back again soon. StayWell, Chloe Booth Front Office Manager
Dear Jaine Thank you for taking the time to review Park Regis City Quays Apartment, nice to year you fond the rooms clean and tidy, I'm sorry about the car parking. As we do only have limited spaces it is on request basis only. Thank y… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGreat location Quiet at night. Able to leave balcony doors open through the night. Daily housekeeping appreciated. Staff were very helpful.
I couldn't see the water. Was on the wrong side of building.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewThe people at the reception when they were available
To experience cold water pouring from your ac on your face and a wet bed at 1 am with nowhere to sleep is not a great experience. This is not something one has experienced even in a third world hotel.Then to compensate that by shifting you to a very big suite when you are a solo traveller and spend the whole day out of the hotel is no compensation.
Dear Sudhir Thank you for taking the time to review Park Regis City Quays. I look to welcoming you back again at Park Regis Wayne Booth PR Cairns
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewThe property is centrally located, just 10 minutes' walk to the ferry. We booked a 1 BR for 4 nights, which was very spacious for 2 adults. The rooms were exceptionally clean and had most of the day-to-day amenities like a kitchenette with induction, washing machine, dryer, dishwasher, microwave oven, Air fryer, kettle and refrigerator. Almost, everything required for a comfortable stay. The property is safe, while the main entrance, lifts, the passage outside rooms are accessible with your key card. Walking around the neighbourhood was very safe even late in the night. There are excellent cafes and restaurants in the nearby vicinity. The reception and cleaning staff were very courteous and helpful and made our stay comfortable. Would highly recommend this for a comfortable and peaceful stay.
Dear Varsha Thank you for taking the time to review Park Regis City Quays Apartment, its is nice to read such a positive review, I will pass this on to the team. We look forward to welcoming you back again soon. StayWell, Chloe Booth Front Office Manager
Dear Varsha Thank you for taking the time to review Park Regis City Quays Apartment, its is nice to read such a positive review, I will pass this on to the team. We look forward to welcoming you back again soon. StayWell, Chloe Booth F… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewClose to Convention centre
Aircon in room didn’t work, trip hazard step in the bathroom
Dear Kay Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay & delighted that the location met your expectations. Thank you for other comments i have noted these I look to welcoming you back again at Park Regis Wayne Booth PR Cairns
Dear Kay Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay & delighted that the location met your expectations. Thank you for other comments i have noted these I look to welcomin… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewVery central, everything we required, quiet.
Nothing
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewClean and quiet
The foyer was a bit dated
Dear Joanne Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay & delighted that the location and cleanliness met your expectations. I look to welcoming you back again at Park Regis Wayne Booth PR Cairns
Dear Joanne Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay & delighted that the location and cleanliness met your expectations. I look to welcoming you back again at Park Regi… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewWe arrived latish and the staff member at Reception was exceptionally helpful. Definitely a reason for a return booking.
Dear Valued Guest Thank you for taking the time to review Park Regis City Quays. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the service and staff with my team as this kind of feedback is always motivating & encouraging. I look to welcoming you back again at Park Regis Wayne Booth PR Cairns
Dear Valued Guest Thank you for taking the time to review Park Regis City Quays. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments r… Show more