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  5. Reviews of Port Douglas Sands Resort

Reviews of Port Douglas Sands Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11-15 Port Douglas Road, 4877 Port Douglas, Australia

#188 of 243 hotels in Port Douglas

Guests' Choice

Review Score

Based on 87 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    7.8

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.0

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 29, 2025

    9.0
    Great location, walking distance to most things. Clean and tidy, room was well stocked.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights

    n/a

    Stayed in August 2025

  • Reviewed: August 23, 2025

    9.0
    Good value for the price
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Traffic noise

    Spacious good pool

    Stayed in August 2025

  • Reviewed: August 13, 2025

    7.0
    Good location, comfortable, laid back accommodation
    • Leisure trip
    • Couple
    • Three-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Toaster didn’t work, nor did dining room ceiling light, floor filthy.

    Great apartment with good facilities

    Stayed in August 2025

  • Reviewed: July 24, 2025

    7.0
    Excellent 5 night stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    No keys for screen doors to exit and lock whilst at the pool.

    The 2bdr apartment was fantastic. Having a full kitchen to cook and prepare food for ourselves was really great. The washing machine in the bathroom was a bonus.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    8.0
    Great location and great facilities
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 10 nights
    • Submitted from a mobile device

    We had trouble getting Netflix etc

    Loved the accomodation, clean, new appliances great location.

    Stayed in July 2025

  • Reviewed: July 10, 2025

    8.0
    We loved the place.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    It would be good if the bathroom was renovated.

    Very clean, the kitchen is new.

    Stayed in July 2025

  • Reviewed: April 17, 2025

    8.0
    It fitted our goal of having a relaxing time .
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    The bathroom could have been bigger as it also held the washing machine.

    The pool

    Stayed in April 2025

  • Reviewed: January 4, 2025

    7.0
    Lovely stay, Ian and Amanda are wonderful people. Thank you for making us feel so welcome during our stay.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Beds (mattresses) were super uncomfortable for our group sadly. As non-locals unable to bear the heat aircon should be in all rooms.

    The pool & location were excellent!

    Stayed in December 2024

  • Reviewed: August 26, 2024

    7.0
    Economical, utilitarian facility, but very dated. Luckily we were out all day during our stay. Would get a place on the
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The facility is quite dated, flickering hall lights, inviting exterior. The living room furniture was a wooden bench sofa only, very uncomfortable and no chairs. We couldn’t even relax in the apartment.

    The beds were comfy and there was parking, a balcony and a pool. The kitchen was well equipped.

    Stayed in August 2024

  • Reviewed: July 10, 2024

    9.0
    Fully equipped apartment just out of Port Douglas
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing! We were very happy with our stay here

    The pool was lovely. Nice spacious apartments with underground parking. Beds were comfy. Located not too far out of the main part of Port Douglas - short drive by car or bus.

    Stayed in July 2024

  • Reviewed: July 8, 2024

    9.0
    Comfortable and convenient
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights

    The traffic noise on the main road could be heard from the unit

    Very comfortable and convenient to local markets and shops

    Stayed in July 2024

  • Reviewed: May 15, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    On the main road, so was noisier than expected. This probably only affects some rooms

    Facilties are good.

    Stayed in May 2024

  • Reviewed: October 21, 2023

    8.0
    Loved our stay at Sands Resort. Friendly staff, beautiful tropical gardens and pool facilities.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Beds could have been more comfortable and soundproofing between floors isnt great.

    Lovely renovated room, beautiful tropical gardens and warm swimming pool. Very well maintained property with secure parking.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    7.0
    Our apartment had been renovated and was very clean.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 5 nights

    Our apartment 6 was next to the gate that a lot of people used to come and go from the resort.

    Quiet a good location. We had our own transport.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    7.0
    ,
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 9 nights

    ,

    ,

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    Coveniently located to commercial area of Port Douglas at an affordable price!
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 7 nights

    It would have been nice to have security screens on doors and windows on the common balcony. The people staying in the back bedroom felt nervous to leave the window open at night.

    The staff were great. Swimming pool and BBQ complex was very well kept. The unit was comfortable and reasonably well appointed. The bonus of washing machine and dryer was helpful. Having a lift made our stay easy and enjoyable.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    8.0
    Nice apartment need a car to get around otherwise okay
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The Apartment was dark needed more lighting bed was okay obviously not a non smoking property otherwise okay

    Nice apartments clean inside needed a bit more lighting does have a lift pool area nice well kept gardens 1.3kl from Port Douglas need a car to travel or you can walk beach across the road about 4 minutes not a bad place to stay

    Stayed in July 2023

  • Reviewed: July 20, 2023

    7.0
    Nice vacation apartment for a family of 4 but no hanging items to dry on the balcony!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights

    Please note that if you are doing water activities, the apt complex does not allow hanging any clothes or towels etc on the balcony AT ALL. We did not know this before and it was very inconvenient as we did 3 reef diving day trips and would have liked to dry our items on the balcony outside. Also, we were unlucky in that our neighbor was a heavy smoker and the prevailing winds carried all the smoke into our unit. We could not keep the windows and balcony doors open despite the PERFECT weather. We were unit 22.

    Nice layout for a family of 4

    Stayed in July 2023

  • Reviewed: July 13, 2023

    7.0
    Great value for money
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights

    Apartment could do with a face lift, also a bit musty.

    Very good value for money and good place if you plan to use it mainly as a base as opposed to looking for a resort holiday location. Good location and friendly staff. Nice but basic pool area

    Stayed in July 2023

  • Reviewed: July 12, 2023

    7.0
    Pleasant service but cleaning standards & accurate description of room type what get a better rating
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Superior room type was not as advertised. Whilst partially refurbished furnishings were dated. Bathroom/laundry was ensuite in size. Double bed was hard, single beds on rollers moved around too much making for an uncomfortable sleep. Floor was dirty ( not vaccinated or washed) & kitchen blind filthy dirty. Aircon didn’t work.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    9.0
    Comfortable and clean self contained unit
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Hard to find anything wrong to be honest maybe the shower head was abit low lucky we are not tall and the pillows could be abit softer

    Room was comfortable and clean guessing had been renovated had everything we needed as was self contained

    Stayed in July 2023

  • Reviewed: July 4, 2023

    8.0
    Great staff and spacious rooms
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    The ac could have worked a little better for the climate

    Great staff and spacious rooms

    Stayed in July 2023

  • Reviewed: May 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights

    could have had a few more pans and utensils in the kitchen.

    Great pool and easy access from the room

    Stayed in May 2023

  • Reviewed: May 5, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights

    Unit was immaculately cleaned, staff were sensational, very responsive and helpful. Pool was always lovely and not overcrowded. Comfortable beds. Fantastic value for money for families.

    Stayed in April 2023

Showing 1 - 25

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