Bunker Bay Road, 6281 Dunsborough, Australia
#53 of 138 hotels in Dunsborough
Guests' ChoiceBased on 1457 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.6
Staff
9.0
Value for money
7.6
Free Wifi
7.4
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End of dialog contentReviewed: September 8, 2025
Jasmine
AustraliaThe beds weren’t as comfy as I’d hoped and I feel the room needs a rug under the bed to create more of a comfort feel.
The views in the restaurant. The food was exceptional and the loveliest staff! Luke and Letika (I think her name was, from Fiji) were so accommodating. Love that we could make our own juice at the breakfast bar too.
Stayed in September 2025
Reviewed: September 4, 2025
Neetu
SingaporeHeated pool was not really heated. Veg food options were limited
They have a nice beach access and tennis court
Stayed in August 2025
Reviewed: August 31, 2025
Sonja
AustraliaThe car park is a long way from the room, however when we asked for help our luggage it was brought to our room. The phone didn’t work in our room, so we had to ring from our mobile to request porter or reception which was not a direct service and there were long periods on hold. The restaurant was very average, understaffed and food was mediocre to poor which was disappointing. They kindly offered my husband a free dessert for his birthday but then charged us for it and I when I told them it was offered for free, we were passed from staff member to staff member like we were trying to con them out of a dessert it was embarrassing. It was finally taken off the bill after much scolding but it was an ordeal almost not worth doing. I just don’t understand why you would offer it and then make the customer feel embarrassed for asking about it. At checkout I was not asked once if we enjoyed our stay and the deposit I paid to cover any expenses they wouldn’t use it against our final bill and made us pay the bill with no refund of the deposit or a receipt showing we would be receiving a refund. We hope it comes.
The room was a great size with a kitchenette and the shower pressure was fantastic. The gardens are beautifully landscaped with native plants. The pool and view from the restaurant are beautiful.
Stayed in August 2025
Reviewed: August 26, 2025
Lesa
AustraliaWhat a great location
Stayed in August 2025
Reviewed: August 24, 2025
Getting
AustraliaUnfortunately, the restaurant was disappointing. While the food was well-prepared and we commend the chef, the service was poor: our drinks were forgotten, water was never refilled, and our meals took far too long to arrive. Guests who ordered well after us were served at the same time, despite our simple order of steak and pasta. Loud music from a nearby wedding also disrupted the atmosphere.
We loved our stay and found the accommodation exceptional – the room was spacious, beautifully presented, and very comfortable.
Stayed in August 2025
Reviewed: August 15, 2025
Nicole
AustraliaShower heads in the bathroom are wrong. You need to add a smaller jet head as rainfall shower heads are no good for actual showering like hair washing
The location is perfect. Vet peaceful. Staff friendly
Stayed in August 2025
Reviewed: August 6, 2025
Charlotte
United KingdomThe cleaner came into our room in the morning, the system showed that we'd checked out. I complained about the system.
Beautiful hotel in a beautiful location. The room was stunning and comfortable. Clean and facilities were really good. Loved the coffee machine in our room On-site restaurant was amazing. The food was beautiful. Good breakfast too. Enjoyed it here, id love to go back in the summer to enjoy the pool and views Great location too.
Stayed in August 2025
Reviewed: August 1, 2025
Lea
AustraliaThe front entry doors sent a cold blast through to the dining room. This wouldn’t be a problem in warmer weather. Perhaps 2 sets of glass entry doors to stop this.
It was great. Beautifully presented. Very friendly staff. Loved the spa as well. Fires were very welcome with the cold weather.
Stayed in July 2025
Reviewed: July 19, 2025
Luke
AustraliaTV’s in the room did not work
Clean and comfy
Stayed in July 2025
Reviewed: July 18, 2025
Alison
AustraliaOur villa was showing signs of wear. Carpet in master bedroom was unraveling. Kitchen draw was Damaged. The resort needs a refresh.
A unique resort, in a beautiful area.
Stayed in July 2025
Reviewed: July 14, 2025
Mei
SingaporeDifficult to get through to reception for room service
Villa was spacious . Near beach . Friendly staff
Stayed in July 2025
Reviewed: July 14, 2025
Chyrelle
AustraliaLighting and wayfinding could be improved
Lovely feel surrounded by bush and beach
Stayed in July 2025
Reviewed: July 13, 2025
Chiara
AustraliaExpensive
View from the restaurant
Stayed in July 2025
Reviewed: July 8, 2025
Puay
SingaporeThe kettle was not working, but the hotel was quick to replace one. The 2nd kettle had yellowish deposits at the bottom and we didn't dare to use it. Good thing there was a pot and induction stove for us to cook water. The wifi was also not working during our 1-night stay.
The room is clean, spacious and very well-equipped with utensils, knives, openers, microwave, induction stove, dish washer, kettle, coffee machine, dish washers, sponge etc. Really anything you can think of.
Stayed in July 2025
Reviewed: June 30, 2025
Genevieve
AustraliaA long way from shops etc
Comfy bed, great breakfast and very helpful staff!
Stayed in June 2025
Reviewed: June 22, 2025
Marriott
AustraliaIt just looking a bit tired.The grounds. Paths , balcony. But there is a lot to like as well.
Staff where lovely . From the reception to restaurant staff. And Sam who drove the buggy.
Stayed in June 2025
Reviewed: June 19, 2025
Siobhain
AustraliaNothing
The staff were exceptional at every point. We had to change rooms because of a leak in the bathroom, we got a lovely room as an alternative option and staff were super helpful, and the move was trouble free. Breakfast was excellent.
Stayed in June 2025
Reviewed: June 9, 2025
Julie
AustraliaThe service was very long at the bar and restaurant, the bath in the room had a very low water flow.
The location, the swimming pool, the direct access to the beach , the fireplace in the restaurant
Stayed in June 2025
Reviewed: June 9, 2025
Dean
AustraliaRoom service was shocking . Waiting several hours for a pizza - had to call several times .
Spa was fantastic - very expensive - but worth it Food was fantastic
Stayed in April 2025
Reviewed: June 4, 2025
Kori
AustraliaNothing
The staff were lovely - Denise at breakfast was super attentive and engaging- and have to thank Sarah & Management team for allowing us to check in a day later but still being able to stay the full 3 days as per the booking.
Stayed in June 2025
Reviewed: June 2, 2025
Jane
Australiafelt that the room was dark due to so many bushes at the front sliding door. Over winter it would be nice to trim back and let more light in. Also the bathroom floor grout needed cleaning.
loved the fresh juice we could make for breakfast. The Fijian staff are so friendly and helpful
Stayed in May 2025
Reviewed: June 1, 2025
Julie-anne
AustraliaSome of the furniture was worn- bathroom doors swollen and peeling. They got the meal wrong for one guest and we’d all finished eating by the time her tea came out.
Stayed in May 2025
Reviewed: May 27, 2025
Rachel
AustraliaNeeded to wait for a while when checking in. Only noticed the A4 page on the door as we walked out stating that there was an easier check in option.
The complimentary bottle of prosecco for our celebration was a lovely touch. Every single staff member we encountered was fabulous, very welcoming and lovely.
Stayed in May 2025
Reviewed: May 26, 2025
Jason
AustraliaThe shuttle service took some getting used to and wasn't advertised. The service in the restaurant was slow at times, but that would be nit picking
The experience was enjoyable and the accomodation ticked all of the boxes. We were given a room upgrade to the lakeside chalet which was well received. The restaurant exceeded our expectations for diner and breakfast. We will be back!
Stayed in May 2025
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