Reviews of Pullman Melbourne Albert Park 5 stars
65 Queens Road, 3004 Melbourne, Australia

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewStaff were really helpful! Decent place
Building does feel a bit aged although a comfortable stay.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat location
Nil
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation
Unclean and air conditioning did not work
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewHave stayed at the hotel before and will be coming back when ever in Melbourne, we had dinner in the restaurant on both nights the staff were absolutely beautiful and so was the food same for breakfast also the staff at reception were excellent helped us with the uber apt and so much more keep up the good work guys
Nothing
Thank you so much for your kind words and for choosing to stay with us again. We're thrilled to hear that you enjoyed your experience — from the warm service of our restaurant and reception teams to the delicious meals during both dinner and breakfast. It’s always a pleasure to welcome back familiar faces, and we’re so glad our team could assist you throughout your stay, including helping with the Uber app. We truly appreciate your support and look forward to welcoming you back whenever you're in Melbourne. Warm regards, Pullman & Mercure Albert Park Team
Thank you so much for your kind words and for choosing to stay with us again. We're thrilled to hear that you enjoyed your experience — from the warm service of our restaurant and reception teams to the delicious meals during both dinner an… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewthe staff were amazing very east to get to location ++ close to public transport bed were very comfortable
the food supplied at the conference was not very fresh and the variety available was questionable for a large group of people the brakfast also not very frash. the bread was stale, bacon over cooked
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewBeautiful gesture of a bottle of wine to celebrate my son's birthday however he was turning 17 so not the most appropriate gift.
Breakfast food would have been more enjoyable if it was hotter.
Dear Nichole, Thank you for choosing Pullman Melbourne Albert Park for your family weekend getaway, and for taking the time to share your thoughtful feedback. We’re delighted to hear that you enjoyed our comfortable rooms and convenient location—it’s wonderful to know your stay was memorable. We're also glad our team could help celebrate your son's birthday, though we sincerely apologize for the oversight in gifting wine to a minor. Your comment is appreciated and will help us ensure future gestures are more thoughtfully tailored. We’ve also taken note of your breakfast experience. Serving food at the right temperature is essential, and we’ll be working with our culinary team to improve this aspect of our service. We hope to welcome you and your family back again soon for another relaxing and enjoyable stay—with even better breakfast and age-appropriate celebrations! Warm regards, Saran Gundlapalli Hotel Duty Manager The Pullman Melbourne Albert Park Team
Dear Nichole, Thank you for choosing Pullman Melbourne Albert Park for your family weekend getaway, and for taking the time to share your thoughtful feedback. We’re delighted to hear that you enjoyed our comfortable rooms and convenient l… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewEasy parking
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe venue is dated and needs a upgrade particularly the bathrooms. The outside is not very inviting on you arrival, the gardens need attention and the outside painting
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLocation
Pool area is a bit tired.
Dear Julie, Thank you for sharing your feedback following your stay at Pullman Melbourne Albert Park. We're pleased to hear you enjoyed our location—being close to both the city and Albert Park Lake is something many guests appreciate. We’ve noted your comment regarding the pool area and truly value your input. We're continuously working to enhance our facilities, and your observation helps guide our improvement efforts. We hope to welcome you back soon for an even more enjoyable experience. Warm regards, Saran Gundlapalli Hotel Duty Manager Pullman Melbourne Albert Park
Dear Julie, Thank you for sharing your feedback following your stay at Pullman Melbourne Albert Park. We're pleased to hear you enjoyed our location—being close to both the city and Albert Park Lake is something many guests appreciate. We… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewAvailability of car parking & good selection of eating options
Had to report a few maintenance issues …telephone & usb connection not working Request for single beds needed to be actioned after our arrival
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLocation of Hotel
It didn’t meet my expectations as 5 Star Hotel. Looks like 4 or 3 Star Hotel.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewClean, friendly and professional.
Heating wasn’t quite warm enough.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified review