7.8

Reviews of Pullman Melbourne Albert Park 5 stars

65 Queens Road, 3004 Melbourne, Australia

  • Emma

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    Staff were really helpful! Decent place

    Building does feel a bit aged although a comfortable stay.

  • Irene

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Great location

    Nil

  • Ritesh

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
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  • O'brien

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Location

    Unclean and air conditioning did not work

  • Deepa

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Sophie

    Reviewed: 25 August 2025 · Stayed in June 2025

    Verified review
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  • Henry

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Have stayed at the hotel before and will be coming back when ever in Melbourne, we had dinner in the restaurant on both nights the staff were absolutely beautiful and so was the food same for breakfast also the staff at reception were excellent helped us with the uber apt and so much more keep up the good work guys

    Nothing

    Property response:

    Thank you so much for your kind words and for choosing to stay with us again. We're thrilled to hear that you enjoyed your experience — from the warm service of our restaurant and reception teams to the delicious meals during both dinner and breakfast. It’s always a pleasure to welcome back familiar faces, and we’re so glad our team could assist you throughout your stay, including helping with the Uber app. We truly appreciate your support and look forward to welcoming you back whenever you're in Melbourne. Warm regards, Pullman & Mercure Albert Park Team

    Thank you so much for your kind words and for choosing to stay with us again. We're thrilled to hear that you enjoyed your experience — from the warm service of our restaurant and reception teams to the delicious meals during both dinner an… Show more

    Pullman Melbourne Albert Park
    23 August 2025
  • Anonymous

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
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  • 7.0 Good
    Eoghan

    Reviewed: 19 August 2025 · Stayed in July 2025

    Verified review
  • Rafael

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Helen

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
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  • 7.0 Good
    Karolyn

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Rebecca

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    the staff were amazing very east to get to location ++ close to public transport bed were very comfortable

    the food supplied at the conference was not very fresh and the variety available was questionable for a large group of people the brakfast also not very frash. the bread was stale, bacon over cooked

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  • Nichole

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Beautiful gesture of a bottle of wine to celebrate my son's birthday however he was turning 17 so not the most appropriate gift.

    Breakfast food would have been more enjoyable if it was hotter.

    Property response:

    Dear Nichole, Thank you for choosing Pullman Melbourne Albert Park for your family weekend getaway, and for taking the time to share your thoughtful feedback. We’re delighted to hear that you enjoyed our comfortable rooms and convenient location—it’s wonderful to know your stay was memorable. We're also glad our team could help celebrate your son's birthday, though we sincerely apologize for the oversight in gifting wine to a minor. Your comment is appreciated and will help us ensure future gestures are more thoughtfully tailored. We’ve also taken note of your breakfast experience. Serving food at the right temperature is essential, and we’ll be working with our culinary team to improve this aspect of our service. We hope to welcome you and your family back again soon for another relaxing and enjoyable stay—with even better breakfast and age-appropriate celebrations! Warm regards, Saran Gundlapalli Hotel Duty Manager The Pullman Melbourne Albert Park Team

    Dear Nichole, Thank you for choosing Pullman Melbourne Albert Park for your family weekend getaway, and for taking the time to share your thoughtful feedback. We’re delighted to hear that you enjoyed our comfortable rooms and convenient l… Show more

    Pullman Melbourne Albert Park
    11 August 2025
  • Caitlin

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Easy parking

  • Warwick

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    The venue is dated and needs a upgrade particularly the bathrooms. The outside is not very inviting on you arrival, the gardens need attention and the outside painting

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  • Julie

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Location

    Pool area is a bit tired.

    Property response:

    Dear Julie, Thank you for sharing your feedback following your stay at Pullman Melbourne Albert Park. We're pleased to hear you enjoyed our location—being close to both the city and Albert Park Lake is something many guests appreciate. We’ve noted your comment regarding the pool area and truly value your input. We're continuously working to enhance our facilities, and your observation helps guide our improvement efforts. We hope to welcome you back soon for an even more enjoyable experience. Warm regards, Saran Gundlapalli Hotel Duty Manager Pullman Melbourne Albert Park

    Dear Julie, Thank you for sharing your feedback following your stay at Pullman Melbourne Albert Park. We're pleased to hear you enjoyed our location—being close to both the city and Albert Park Lake is something many guests appreciate. We… Show more

    Pullman Melbourne Albert Park
    9 August 2025
  • Judy

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Availability of car parking & good selection of eating options

    Had to report a few maintenance issues …telephone & usb connection not working Request for single beds needed to be actioned after our arrival

  • Zahra

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Location of Hotel

    It didn’t meet my expectations as 5 Star Hotel. Looks like 4 or 3 Star Hotel.

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  • Aaron

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
  • Philip

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
  • Jennifer

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Clean, friendly and professional.

    Heating wasn’t quite warm enough.

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  • Grahame

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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