Can't think of anything. When I got back in the evening the door at reception was open. No one was around so I closed it behind me.

They gave me a lovely room. It was clean, comfortable. What more could I ask?

Stayed in August 2025

The heaters were noisy, and the car park was unlit when we went out at night. I realise it was lit later, but maybe the lights need to come on earlier.

Stayed in August 2025

Central to where I needed to be

There was an error in booking advert and the hotel wanted to charge extra But after discussing the matter thay agreed on the booking price with no extras

Stayed in July 2025

The door on the bedroom did seem to seal properly and you could clearly hear the traffic like a window was open. Remote didn’t work

Nice size apartment

Stayed in July 2025

The room smelt of cigarettes especially when heating was on. I sprayed with air freshener but it still stunk. As I’m a non smoker it spoilt my stay

Location

Stayed in July 2025

No timely service and refill of toiletries.

Location, staff response, place and hygiene.

Stayed in July 2025

The property in badly in need of renovations. In the room, the bathroom sink didn’t drain properly, the bathroom fan didn’t work, the fridge wasn’t cold and there was no heat in the bedroom. There was no smoking in the rooms but the corridors stank of cigarettes. There were several guests with dogs in their rooms. There were some very dodgy people hanging around who approached us and asked personal and inappropriate questions, which made my daughter and me very uncomfortable. We also had to pay an additional fee for parking, which wasn’t even under cover.

The location was handy for us in between moving houses.

Stayed in July 2025

It is a bit tired and some of the cutlery in the drawer was rusted. The bathroom also needed a good going over. Was not as clean as we would expect

Location was perfect for what we needed and the staff were very good and helpful.

Stayed in April 2025

The noise. I was up until 2am on Friday and Saturday nights. There’s a shisha cafe downstairs and when those customers leave, they sit around the car park and talk and yell. Very loud and noisy and because of this, I would never stay here again.

The one bedroom apartment was ok but seemed dark

Stayed in April 2025

The sensor light between the two rooms of the suite. Every time we moved anywhere in the main room, or the smaller bedroom, the light turned on, which was difficult at night with four people moving around.

Rooms were comfortable and suite was spacious. We were right next to the lift and didn't hear a thing from the hallway, which was great. The Tea Garden restaurant downstairs was fantastic, and very accomodating. Contacting us when our order was ready so we could pick up easily.

Stayed in April 2025

Traffic noise.

Great location, close to our event and Chadstone Shopping Centre. Friendly helpful staff. Excellent facilities in rooms.

Stayed in February 2025

It was a bit noisy. not sure if it was stairs or the room next door

Stayed in February 2025

The cars at night are very loud

It was very nice inside the apartment

Stayed in March 2025

Room a bit small although well equipped with kitchenette and very friendly staff all through...

Stayed in February 2025

The furniture items were tired. The 4 kitchen chairs had big patches of vinyl peeling off their backs. The desk chair was old and worn, and the gas struts no longer worked, so if you sat in it the seat sunk down. We couldn't sit out on the balcony as the table and chairs were dirty/greasy. It advertises a fitness centre, which was one treadmill, one exercise bike, and some free weights. The spa was closed, and appeared to have been closed for some time. I did inform reception of the desk chair and balcony furniture, however nothing was done during our 3 night stay.

We liked the location. It was easy to drive to Cabrini Hospital for medical treatment, which was the purpose of our visit.

Stayed in February 2025

No apps on TV viewing eg. Netflix Stan

Spacious clean & good location

Stayed in January 2025

Curtains to make the room darker would have made the stay much better!

Stayed in January 2025

Such a nice hotel, and surprisingly no smart TV, only local stations to watch😞

It’s confutable and clean staff are so friendly and helpful.

Stayed in January 2025

Tea, Coffee supplies

Location was perfect to visit Chadstone shopping

Stayed in December 2024

Not much, up to my expectations

The convenient chinese restaurant at location

Stayed in December 2024

Traffic noise is extreme. Parking bollard caused damage to our car

Nice spacious room

Stayed in December 2024

Very noisy traffic noise

Clean

Stayed in December 2024

The bed, although comfortable enough was soft at the edge of the mattress. Very good bed linen though. Entry and egress from the car park can be testing, especially on the Warrigal road side

The apartment was clean. Good bathroom, adequate kitchen and equipment. Good bed linen and bathroom towels. The balcony was a nice surprise, just to be able to sit outside. Aircon was very good. Laundry facilities were good with a cupboard of top up amenities such as coffee pods, teabags, towels that was a nice touch. An excellent Chinese restaurant adjoins the apartment. A little pricey but you get what you pay for so excellent value.

Stayed in December 2024

That the rooms arent cleaned and made up daily, no fresh towels daily, we stayed on the weekend so maybe that is why

The location

Stayed in November 2024