Reviews of The Menzies Ballarat 4 stars

Great location, very clean, nice large room and comfy bed.

Very minimal parking, no drinking water provided in fridge and no tissues available in the room and blinds don’t provide enough privacy, you could see straight through if you wanted too especially at night.

Location

Window covers were broken Upstairs window was broken Shower water ran into the bathroom and not down the drain

Outside light down stairs not working

All was very good. quiet

The Spa was not working. the TV was fluctuating until about 7.30pm

Great value , renovated bathrooms , good Location

Hard to pick , but needs a new shower curtain in room 2 as, the splash goes everywhere .

Check was easy. The room was large and comfortable. The beds were good and the electric blankets kept you warm.

The water pressure in the bathroom sink was pretty much non existent. Beds were not made properly just pulled back the covers.

It was clean and good linen

It was 4 star rated. Maybe the outside front garden looked less like a litter deposit, passers by might respect the front garden. The room was small without a window, there was a door next to the bathroom.

Central to shops and restaurants

The room was bright and the bathroom modern.

The customer service was non existent. I walked into the office and it stunk of warmed up food which is an immediate bad first impression. The man behind the counter said three words and handed me the key. I wasn't wished well. The room was clean enough but the bathroom was filthy. The shower and tiles were mouldy and yellow soap scum was on the walls and sinks. The bathroom has not been scrubbed for a long time. I showered with my slides on and felt really disappointed and stuck because I couldn't get a refund and go somewhere else. The Hotel manager should be in those rooms inspecting them and demanding perfection from the staff! I just think, do better and learn how to manage a business instead of sitting on your behind at the desk. Rooms should be inspected by a manager before being rented out again. At least that is what I would do.

The staff were friendly and helpful, ensuring a smooth check-in even though we arrived after business hours. The room features a king-size bed and a TV, along with a spacious bathroom and living area.

NA

Great location and bed

Couple Of minor maintanence issues like Missing globes , broken Switches but minor