Reviews of Gateway Hotel by Nightelier 4 stars

Friendly staff

Could not open window

location

Cleanliness. stains on the bed sheets. Smoky smell in the room.

It's close to lots of things. E.g. Attractions, restaurant

We were assigned a ground floor room at the corner of the building, and unfortunately, the view from the window was of a nearby garbage dump. This location also contributed to some noise during the night and early morning. While checking in and out, I noticed the receptionist seemed a bit unfriendly, which made the process feel somewhat uncomfortable. Additionally, the carpet in the room showed signs of wear, and I found a couple of stray human nails on the floor, which could be addressed for better cleanliness and maintenance. Overall, there are areas for improvement to enhance guests' experience.

The room was clean and well maintained And all staff were really friendly

Nothing

Location and restaurants/ bar were great

Property is a bit “tired” faded cushions on bed, carpet patched, spa has leaked causing water damage in bedroom area - peeling paint. Elevators were grubby.

Dinner was wholesome and hit the spot - exactly what was needed after the trip across Bass Strait.

The bed was overfirm...but this is better than being soft and lumpy.

Good location, friendly staff and food nice

The bed was too soft, not very comfortable

Great place to stay for work- warm and comfortable and they provide 1 free drink.

Room was fine and comfortable and within walking distance to everything. Easy parking and onsite bar/restaurant made it easy

Nothing - everything was fine and as expected

Plenty parking slot. Clean.

Noise corridor.

Comfortable bed, well equipped gym, delicious salad in Bistro, friendly staff

Rooms a bit noisy

Location is great,close to shops,can do your Laundry.

Could do with another washing machine and dryer as waiting to use them or miss out doing your laundry.

Just a brief overnight stay while I was working in the area. The room including bed was very comfortable, all amenities in good condition etc. Check in/out was easy, ample parking, overall good value. I didn't try the breakfast. I would definitely stay again.

I could hear some very noisy guests shouting and banging doors etc in the hallway after midnight. Obviously not the hotel's fault, but soundproofing could be better.