Reviews of Quest Chatswood 4 stars
38 Albert Avenue, Chatswood, 2067 Sydney, Australia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewLocation, facilities and friendly service
N/A
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewSpacious suite with well stocked kitchen. Good location, walking distance to shopping mall and train station.
WiFi is excruciatingly slow and mostly usable. There is better wifi in the Chatswood public library or Starbucks Chatswood.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe basin in the bathroom had not been cleaned.
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewWas fine for our purposes.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewN/A
Everything was fine.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt was close to everything
N/A
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewStaff at reception were friendly and greeted me kindly. When Uber was slow one morning they offered to help and booked me a taxi. They were just so nice. And my room was cleaned beautifully every day - spotless.
Nothing. It was great.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewBed and pillow was comfortable and was clean. Room was tidy.
The bathroom smelled bad, no hand soap box was empty, floor felt weirdly oily. Room had a water leaking sound through the wall at night time.
Reviewed: 15 August 2025 · Stayed in June 2025
Verified reviewGreat location. Very clean and comfortable.
The room decor is minimal/monotone and lit with cool LED lights which makes it a bit dreary. Better colours and lighting would make it more inviting.
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewRoom was a good size with a nice view.
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewExcellent location, both for the Metro and the Westfield Shopping Mall. We had a 2 bed family apartment and it was perfect for us. Very comfortable, we would happily stay there again in the future.
Nothing really.
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewGreat location and spacious room
Navigating the parking station is a little overwhelming but possible
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThank you for your kind review. We look forward to welcoming you back again soon.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe room and accessories are quite now.
Staff did not clean the room according to schedule.
Dear HF, Thank you for leaving a review. I am so glad to know you had a positive stay with us. I apologise for the inconvenience with the house keeping schedule. This will typically differ if a guest has the DND sign on the door or if the staff are incredibly busy and an adjustment is necessary. Nevertheless, the staff always fulfil a room clean for all guests. We look forward tow welcoming you back soon.
Dear HF, Thank you for leaving a review. I am so glad to know you had a positive stay with us. I apologise for the inconvenience with the house keeping schedule. This will typically differ if a guest has the DND sign on the door or if the … Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThank you so much for upgrading my room.
Nothing.
Dear Vivi, Thank you for the kind review. I am glad to know you had a positive stay with us and enjoyed the upgrade. We look forward to welcoming you back.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThat i haven't received my $50 bond back
Hi Sara-Anne, I am sorry to hear that, however, I can not seem the find your booking in our system, nor do we take a $50 pre auth upon check in. I would recommend calling the reception staff directly to assist with this matter. Kind regards, Quest Chatswood
Hi Sara-Anne, I am sorry to hear that, however, I can not seem the find your booking in our system, nor do we take a $50 pre auth upon check in. I would recommend calling the reception staff directly to assist with this matter. Kind rega… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewI liked the location, very convenient. The customer service staff are very friendly, accommodating and helpful. The facilities and room equipment are all as pictured and well maintained.
Thin blankets
Dear Law, Thank you for leaving a great review. I am glad to know you had a great stay and found the staff friendly and helpful. We hope to see you again soon.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified review🙏thk u very much for the upgrade of my room🙏
Dear Vivi, I am glad to know you had a wonderful stay and enjoyed the upgrade. We hope to welcome you again.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewExcellent location with very helpful staff. Really well equipped kitchenette and plenty of space in the room. Bed was comfortable and facilities were great. Would be very comfortable here for a longer stay. Easy walking distance to so many great places to eat and shop.
Dear Sonja, Thank you for taking the time to leave a review. I am glad to know you had a positive stay with us and enjoyed the location. We look forward to welcoming you back again.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified review