Reviews of Quest Cheltenham 4 stars
37-39 Station Road, 3192 Cheltenham, Australia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewSlippery shower base
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation suited us perfectly.
Room was a little stuffy. No seating other than dining chairs. Kitchen was minimally supplied with crockery and cutlery. Disappointed that car parking is an additional charge.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewBed was super comfy
Dear Tarek, Thank you for your feedback! We're so glad to hear you found the bed super comfy - a good night's sleep makes all the difference. We're especially pleased you enjoyed a restful sleep on our dreamy Sealy mattresses. We hope to welcome you back again soon! Wishing you a wonderful week and safe travels. Warm regards, Nikki Marshall-Wadsworth, Business Owner
Dear Tarek, Thank you for your feedback! We're so glad to hear you found the bed super comfy - a good night's sleep makes all the difference. We're especially pleased you enjoyed a restful sleep on our dreamy Sealy mattresses. We hope to w… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewLovely spacious 3 bedroom apartment.
Dear Sandy, Thank you for your kind words! We're delighted to hear you enjoyed the spacious layout of the apartment. We hope to welcome you again soon. Wishing you a wonderful week and safe travels. Warm regards, Nikki Marshall-Wadsworth, Business Owner
Dear Sandy, Thank you for your kind words! We're delighted to hear you enjoyed the spacious layout of the apartment. We hope to welcome you again soon. Wishing you a wonderful week and safe travels. Warm regards, Nikki Marshall-Wadswort… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewCleanliness and location
Lumpy mattress past its use by date
Dear Jim, Thank you for your feedback! We're glad to hear you had a hassle-free experience and appreciated the cleanliness and the convenience of our wonderful location. We're sorry about the issue with the mattress, but we're pleased to report that it has since been replaced. Thank you for bringing this to our attention and giving us the opportunity to rectify. We hope to welcome you back soon and ensure your next stay is an all-round exceptional one. Wishing you a wonderful week and safe travels. Warm regards, Nikki Marshall-Wadsworth, Business Owner
Dear Jim, Thank you for your feedback! We're glad to hear you had a hassle-free experience and appreciated the cleanliness and the convenience of our wonderful location. We're sorry about the issue with the mattress, but we're pleased to … Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewAbsolutely immaculate facilities
Very miserable with the milk, only 3 small packets for 2 guests for a one night stay. Not even one biscuit 🍪
Dear Peter, Thank you for taking the time to share your feedback. We’re thrilled to hear you found our facilities absolutely immaculate, it’s wonderful to know that stood out during your stay! We appreciate your comments regarding the milk and biscuits. While we provide a starter pack of amenities, we also stock an array of delicious treats in our in-room mini bar, including Charlie’s Cookies, to complement the complimentary Nespresso coffee pod machines available in every room. Should you ever need additional items during your stay, our friendly team is always on hand and more than happy to assist, simply let us know while you're in-house, and we’ll be glad to help. We hope to welcome you back again soon for an even more enjoyable experience. Wishing you a wonderful week ahead and safe travels. Warm regards, Nikki Marshall-Wadsworth, Business Owner
Dear Peter, Thank you for taking the time to share your feedback. We’re thrilled to hear you found our facilities absolutely immaculate, it’s wonderful to know that stood out during your stay! We appreciate your comments regarding the mi… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewGreat room and layout. Good facilities
Nothing
Dear Alicia, Thank you for your great feedback! We’re so glad to hear you enjoyed the room layout and facilities - and even happier to know there was nothing negative to mention! It was a pleasure having you stay with us, and we hope to welcome you back again soon. Wishing you a wonderful week and safe travels. Warm regards, Nikki Marshall-Wadsworth, Business Owner
Dear Alicia, Thank you for your great feedback! We’re so glad to hear you enjoyed the room layout and facilities - and even happier to know there was nothing negative to mention! It was a pleasure having you stay with us, and we hope to we… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewit was excellent - Quest has a great rep and this meets that rep
all great
Dear Geoff, Thank you so much for the perfect score! We're absolutely thrilled to hear you had such an excellent stay. It’s wonderful to know we lived up to the Quest reputation and that everything met your expectations. We really appreciate your kind words and hope to welcome you back again very soon! Wishing you a wonderful week and safe travels. Warm regards, Nikki Marshall-Wadsworth, Business Owner
Dear Geoff, Thank you so much for the perfect score! We're absolutely thrilled to hear you had such an excellent stay. It’s wonderful to know we lived up to the Quest reputation and that everything met your expectations. We really apprecia… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewLocation great for our meeting with business partners, close to shops and plenty of places to get food and meals
Dear Ann-Mary Amber, Thank you for your kind feedback! We’re so pleased to hear that our location worked well for your business meetings and that you enjoyed the convenience of nearby shops and dining options. It was a pleasure having you stay with us, and we hope to welcome you back next time you're in the area. Wishing you a wonderful week and safe travels. Warm regards, Nikki Marshall-Wadsworth, Business Owner
Dear Ann-Mary Amber, Thank you for your kind feedback! We’re so pleased to hear that our location worked well for your business meetings and that you enjoyed the convenience of nearby shops and dining options. It was a pleasure having you … Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewEasy to find, park, enter and get under cover safe parking
Liked it all
Dear Sandra, Thank you so much for your kind words! We’re really glad to hear you found our property suited your needs and that you found everything easy and convenient. It was a pleasure having you and we look forward to welcoming you back soon. Wishing you a wonderful week and safe travels. Warm regards, Nikki Marshall-Wadsworth, Business Owner
Dear Sandra, Thank you so much for your kind words! We’re really glad to hear you found our property suited your needs and that you found everything easy and convenient. It was a pleasure having you and we look forward to welcoming you bac… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewThe property was clean and spacious. There was everything that we needed in the apartment. It was I a great location and parking was convenient. The stF were polite and helpful too. 😊
Nothing.
Dear Isles, Thank you so much for your lovely review! It truly means a lot to us that you felt comfortable and had everything you needed during your stay. We're so happy the location, parking, and our team's service made a positive impression. 😊 Guests like you make what we do so rewarding - we’d absolutely love to welcome you back anytime! Wishing you a wonderful weekend ahead and safe travels. Warm regards, Nikki Marshall-Wadsworth, Business Owner
Dear Isles, Thank you so much for your lovely review! It truly means a lot to us that you felt comfortable and had everything you needed during your stay. We're so happy the location, parking, and our team's service made a positive impress… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewA great space with everything you need
More comfortable lounge would be nice
Dear Meg, Thank you for your feedback! We're pleased to hear you found the space well-equipped and had everything you needed. We appreciate your comment regarding the lounge comfort and will certainly take it into consideration for future improvements. We hope to welcome you back again soon! Wishing you a wonderful week and safe travels. Warm regards, Nikki Marshall-Wadsworth, Business Owner
Dear Meg, Thank you for your feedback! We're pleased to hear you found the space well-equipped and had everything you needed. We appreciate your comment regarding the lounge comfort and will certainly take it into consideration for future … Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewGood location with a supermarket close by and many other options for food.
Parking was an additional payment.
Dear Debbie, Thank you for your feedback! We're glad you enjoyed the convenient location and nearby food options. Regarding parking, we do offer limited secure basement car parking for an additional fee. However, there is also ample council-timed parking available around the property. We appreciate your comments and hope to welcome you back soon! Have a lovely week and safe travels. Warm regards, Nikki Marshall-Wadsworth, Business Owner
Dear Debbie, Thank you for your feedback! We're glad you enjoyed the convenient location and nearby food options. Regarding parking, we do offer limited secure basement car parking for an additional fee. However, there is also ample counci… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewCheck in - very friendly staff
Dear David, Thank you so much for your kind words! We're thrilled to hear that our staff made your check-in experience a pleasant one. We hope the rest of your stay was just as enjoyable. Looking forward to welcoming you back soon. Wishing you a wonderful week ahead and safe travels. Warm regards, Nikki Marshall-Wadsworth, Business Owner
Dear David, Thank you so much for your kind words! We're thrilled to hear that our staff made your check-in experience a pleasant one. We hope the rest of your stay was just as enjoyable. Looking forward to welcoming you back soon. Wishin… Show more