Reviews of Quest Dandenong 4 stars
2-6 James Street, 3175 Dandenong, Australia
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGood location but Princes Highway very noisy for some rooms , but very clean and comfortable. Staff were friendly and helpful I've stayed in similar prices that were not as expensive. I found the stairs a bit challenging.
Some rooms very noisy, facilities a little dated here and there, generally ok though.
Dear Hendrik, Thank you for sharing your feedback with us. We are very glad that you found your stay clean, comfortable and well supported by our friendly team. We are sorry to hear that the noise from Princes Highway and the stairs made your stay a little challenging. Please know that if you prefer a ground floor room, just let us know in advance and we will always do our best to arrange this for you. We also appreciate your comments about the facilities and will continue to look for ways to improve. Your feedback is very valuable to us and helps us enhance the experience for our guests. We look forward to welcoming you back again. Warm regards, The Quest Dandenong Team
Dear Hendrik, Thank you for sharing your feedback with us. We are very glad that you found your stay clean, comfortable and well supported by our friendly team. We are sorry to hear that the noise from Princes Highway and the stairs made … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewEasy to park, great location.
Hi Melissa, Thank you for your wonderful review! We’re so glad to hear that our location and parking were convenient for you. We appreciate you taking the time to share your feedback and look forward to welcoming you back soon! Kind regards, The Quest Dandenong Team
Hi Melissa, Thank you for your wonderful review! We’re so glad to hear that our location and parking were convenient for you. We appreciate you taking the time to share your feedback and look forward to welcoming you back soon! Kind rega… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewIt was a great location
The bed is too springy. The rooms are too cold. And no heated pool for winter season.
Dear Sharmilla, Thank you for taking the time to provide us with your feedback. We’re truly sorry that your stay did not meet your expectations, and we sincerely apologise for any discomfort you experienced during your visit. At Quest Dandenong, we are continuously looking for ways to improve our service and guest experience. Please rest assured that we have taken note of all your comments, and we will work on addressing them to ensure future stays are more comfortable and enjoyable. We truly appreciate you bringing these matters to our attention and value your input. We hope to have the opportunity to welcome you back soon for a much-improved stay. Best regards, The Quest Dandenong Team
Dear Sharmilla, Thank you for taking the time to provide us with your feedback. We’re truly sorry that your stay did not meet your expectations, and we sincerely apologise for any discomfort you experienced during your visit. At Quest Dan… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewIt’s clean & easy to find your way around
There was no lifts
Dear Giovanni, Thank you so much for your fantastic review! We're thrilled to hear that you enjoy staying with us and find our location and cleanliness to your satisfaction. We do apologise for the absence of a lift, as we’re an older building. If you let us know in advance on your next visit, we’d be happy to reserve a ground floor room for you. Our team is always ready to assist with carrying luggage upstairs to ensure your comfort. We truly appreciate your continued support and look forward to welcoming you back for another enjoyable stay! Best regards, The Quest Dandenong Team
Dear Giovanni, Thank you so much for your fantastic review! We're thrilled to hear that you enjoy staying with us and find our location and cleanliness to your satisfaction. We do apologise for the absence of a lift, as we’re an older bui… Show more
Reviewed: 12 July 2025 · Stayed in May 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe rooms were clean and towels changed daily. Receptionists were very friendly and tried to help.
Beds were hard. Lots of outside noise - obviously no double glazing.
Dear Sandra, Thank you for sharing your feedback with us. We truly appreciate your kind words about our clean rooms, daily towel changes, and friendly reception team. We're glad that our staff were able to assist you during your stay. However, we’re very sorry to hear that the bed comfort and outside noise negatively impacted your experience. We understand how important a restful night’s sleep is, and we will take your feedback into consideration as we look for ways to enhance the comfort and quietness of our rooms. We regret that your stay was not as pleasant as it should have been, and we hope you'll give us another opportunity to provide a more comfortable experience in the future. Thank you again for your valuable comments. Best regards, The Quest Dandenong Team
Dear Sandra, Thank you for sharing your feedback with us. We truly appreciate your kind words about our clean rooms, daily towel changes, and friendly reception team. We're glad that our staff were able to assist you during your stay. How… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReceived a warm welcome from staff. Had a one bedroom unit which was spacious and clean with all the utensils and comforts of home. Location on Dandenong Rd was very handy and our unit was on side of apartments away from road.
For older couple negotiating the stairs with suitcases is always a bit of a struggle, but not a game changer.
Dear Mike, Thank you for sharing your feedback! We’re so glad to hear that you enjoyed your stay in the spacious, clean apartment and that our location was convenient for you. We understand that stairs can be a bit challenging, especially with luggage. If you let us know in advance, we’d be more than happy to book a downstairs room for you to make your stay more comfortable. We hope to welcome you back for another great stay soon! Best regards, The Quest Dandenong Team
Dear Mike, Thank you for sharing your feedback! We’re so glad to hear that you enjoyed your stay in the spacious, clean apartment and that our location was convenient for you. We understand that stairs can be a bit challenging, especially… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewDidn't know how to order breakfast. Location was great
The pool could be heated
Dear Ritchie, Thank you for your kind review! We’re so glad to hear that you had a wonderful stay and that our staff and the cleanliness of the rooms made such a positive impact. We truly appreciate your suggestions and will take them into account as we continue to enhance the guest experience. We look forward to welcoming you back soon for another enjoyable stay! Warm regards, The Quest Dadednong Team
Dear Ritchie, Thank you for your kind review! We’re so glad to hear that you had a wonderful stay and that our staff and the cleanliness of the rooms made such a positive impact. We truly appreciate your suggestions and will take them int… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewLocation was very close to Dandenong hospital. I felt the walk there during the day was very safe. The room was very quiet and comfortable.
A lot of rubbish on the ground just outside the premises. Would help if it was picked up daily.
Dear Michelle, Thank you so much for taking the time to share your thoughts. We’re delighted to hear that you felt comfortable and safe during your stay. We truly appreciate you bringing the issue with the rubbish outside to our attention. We’ll make sure to improve the cleanliness of the surrounding area to ensure a more pleasant environment for our guests. Thank you again for your valuable feedback, and we hope to welcome you back soon for another enjoyable stay. Kind Regards, The Quest Dandenong Team
Dear Michelle, Thank you so much for taking the time to share your thoughts. We’re delighted to hear that you felt comfortable and safe during your stay. We truly appreciate you bringing the issue with the rubbish outside to our attention… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewLocation! Very friendly and helpful staff. Good size room. Large bed. Had everything we needed. Will stay there again when in Dandenong.
Dear Dewi, Thank you for your lovely review! We truly appreciate your kind words about our staff and the overall experience. It means a lot to us that you had a great stay, and we’re looking forward to welcoming you back in the future. Best regards, The Quest Dandenong Team
Dear Dewi, Thank you for your lovely review! We truly appreciate your kind words about our staff and the overall experience. It means a lot to us that you had a great stay, and we’re looking forward to welcoming you back in the future. Be… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewStaff were great and very accommodating. Rooms were spacious and very clean and set up as requested.
The pool was COLD!!!!
Dear Rodney, Thank you for taking the time to share your experience with us. We’re so glad to hear that you found the rooms spacious, clean, and set up as requested, and that our staff made your stay more comfortable. We apologise for the pool temperature being too cold for your liking. As it is an outdoor pool, the temperature can be influenced by the weather, but we understand how this could have impacted your enjoyment. We appreciate your feedback and hope to welcome you back again soon for a more enjoyable stay. Warm regards, The Quest Dandenong Team
Dear Rodney, Thank you for taking the time to share your experience with us. We’re so glad to hear that you found the rooms spacious, clean, and set up as requested, and that our staff made your stay more comfortable. We apologise for the… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewLocation is great, close to shops and public transport. Facilities and staff are excellent . Very welcoming and comfortable.
Dryer was very noisy and vent kept falling out of ceiling. Hand soap in bathroom would be a great addition to was your hands.
Dear Karen, Thank you for taking the time to share your feedback. We’re so pleased to hear that you enjoyed our location and had a comfortable stay with us. It’s wonderful to know that our facilities and staff made a positive impression. We truly appreciate your comments and will use them to ensure we continue to provide the best experience for our guests. We look forward to welcoming you back for another great stay in the future. Warm regards, The Quest Dandenong Team
Dear Karen, Thank you for taking the time to share your feedback. We’re so pleased to hear that you enjoyed our location and had a comfortable stay with us. It’s wonderful to know that our facilities and staff made a positive impression. … Show more
Reviewed: 11 May 2025 · Stayed in March 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewStaff were great and the facility was very neat and clean. Rooms were well appointed and the two bedroom apartments are great.
Dear Rodney, Thank you so much for your lovely review. We are truly glad to hear you had a positive experience with us. It means a lot to know you felt well looked after and that you enjoyed the atmosphere of the property throughout your stay. It is always rewarding for our team to hear such kind feedback, and we are grateful you took the time to share it. We really enjoyed having you with us and hope to welcome you back again soon. Warm regards, The Quest Dandenong Team
Dear Rodney, Thank you so much for your lovely review. We are truly glad to hear you had a positive experience with us. It means a lot to know you felt well looked after and that you enjoyed the atmosphere of the property throughout your s… Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewstaff were friendly
tvs too small in bedroom, dryer in room did not work, value for money not good and bed too soft with big gap in the middle.
Dear Mel, Thank you for taking the time to share your thoughts with us. We’re truly grateful for your kind words about our friendly staff, but we’re very sorry to hear that other aspects of your stay did not meet your expectations. We understand how important it is for everything to be in good working order and for the overall experience to feel worthwhile, and we deeply regret that we fell short in these areas. Your feedback is incredibly valuable to us, and we’ll be using it to make improvements where needed. We genuinely hope you’ll give us another opportunity to provide a more comfortable and enjoyable stay next time. Thank you again for sharing your experience, and we look forward to welcoming you back in the future. Warm regards, The Quest Dandenong Team
Dear Mel, Thank you for taking the time to share your thoughts with us. We’re truly grateful for your kind words about our friendly staff, but we’re very sorry to hear that other aspects of your stay did not meet your expectations. We und… Show more
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewgreat location, great staff, great value
Dear Nick, Thank you for sharing your appreciation of your stay at Quest Dandenong, it means a lot to the staff and management. We hope to welcome you back to Quest Dandenong again in the near future! Kind Regards, The Quest Dandenong Team
Dear Nick, Thank you for sharing your appreciation of your stay at Quest Dandenong, it means a lot to the staff and management. We hope to welcome you back to Quest Dandenong again in the near future! Kind Regards, The Quest Dandenong Te… Show more