It was pretty dated. Carpet needs cleaning. Wasn’t that clean around skirting boards etc. Bed was fresh and clean though so that was fine. We got woken up in the middle of the night with banging in the walls from water pipes or something? Lasted about 20mins. Called maintenance number but no answer. Otherwise it was fine.

Location was excellent. Staff very friendly. Big enough for family of four. Extra separate toilet was good. Ability to split double bed was good for teenagers not having to share a bed. Bed was comfy. Had everything we needed. Short one night stay so was fine overall.

Stayed in August 2025

Nearly all fixed lights did NOT work Spa bath did not work Window had large gaps letting in all cold weather. Had to stuff with a towel to stop the weather Heating not adjustable to warm up apartment as the drafty window stopped it warming up

Location was great

Stayed in August 2025

Cleanliness, cooking equipment, plates and cups with chips in them and no wifi which was advertised as having wifi. No instructions on how to get gas stove started then we worked out gas was turned off.

Location, gym, pool, sauna, beds were comfortable

Stayed in July 2025

The rooms in general was clean, but the bathroom fan was very dirty and windows needed to be cleaner. Also the 2nd bedroom didn't have a door to separate it from the kitchen & lounge.

In the heart of the city & very close to everything. We were only there for 1 night, which served our purpose. Staff was friendly & efficient.

Stayed in July 2025

One of the bedrooms have an internal window which would be good to have a curtain on, just to block out some of the light.

Beds were comfortable, big spa bath. Seperate toilet!

Stayed in May 2025

Nothing much to say here. It's a little tired, but well looked after. Only thing I can think of is that it would be good to have a small container of UHT milk, at least enough to make a few cups of tea/coffee on arrival, before you've had time to shop.

Friendly and helpful woman on reception. Nice to have a proper check in which is getting rarer Location is great, a block from Flinders Street station. Close to everything. Very clean and felt like plenty of room for husband, teenage daughter and myself. Would be happy to stay there again.

Stayed in March 2025

Slightly limited facilities, slightly tired building,fixtures and amenities.

Comfortable,spacious and clean,which effectively ticks all the important boxes.

Stayed in April 2025

Location was excellent.

Stayed in April 2025

Cupboards could’ve been wiped down, and the keys in the spa didn’t work, apart from that it was amazing and the bed was super comfy!!!!!

Stayed in March 2025

Nothing.

The room or rather apartment was huge, clean & well maintained. It is older/ slightly dated but that’s fine for my stay.

Stayed in March 2025

No cereal bowl No face cloth Slow lift door

Handy

Stayed in March 2025

Very run down. Air conditioner wasn’t working and it was 38 degrees. The fridge was alsonot working. Only one wine glass and one water glass. Nothing is restocked. Management do not care enough to maintain the property.

Spacious apartments and good location.

Stayed in March 2025

It was a hot Summers day in Melbourne and the aircon wasn't working. Once I alerted reception there was a maintenance person on it and it was fixed. It could use a thorough clean.

The.location was brilliant. Very spacious and had most of everything we needed.

Stayed in February 2025

Rooms badly need an upgrade, our window wouldn't shut

Location, friendly staff.

Stayed in February 2025

Air conditioning and spa didn’t work. Bed was uncomfortable. No reply when trying to contact hosts. No staff available morning of checkout.

Spacious apartment. Nice pool. Good location.

Stayed in January 2025

Noice outside

The room had al appliances and we could make our own Breakfast

Stayed in November 2024

N/A

Location was excellent

Stayed in December 2024

Could do with a little update but really not a problem as we where really only there to sleep

Location was awesome for where we needed to be

Stayed in October 2024

Old needed renovating

Great location

Stayed in November 2024

The apartment we booked was not in the location of the reception desk. It was across the road and about 100 meters up the road. The balcony door could not be opened. We called the reception 4 times, and each time was told it was on the list. I was told someone will come and fix it on our first call and no one came to fix it for our 4-night stay so we could not use the balcony and let fresh air into the apartment. The kitchen floor was not cleaned properly as it was very sticky. The garbage bin in the ensuite was not emptied. There was a partially eaten ice-cream cup in the freezer.

Great location, very spacious, quiet apartment complex. Good pool and spa and sauna in the complex

Stayed in October 2024

They use keys and fobs, not credit card type keys. First world problem, but inconvenient nevertheless.

Stayed in August 2024

Didn't accept cash! Male reception staff member was curt. We wanted to enquire about rebooking but after I let him know about which lights were flickering in the room and that the remote required new batteries, he couldn't say goodbye to us and walk away quick enough.

Location was spectacular for us. Security was good to get in... old key locks and one key per room slightly outdated. AC was welcomed. A lovely housekeeper was joyous and appropriately conversational during our stay.

Stayed in September 2024

Kitchen was not kitted out completely, eg. no wine glasses, only 2 tumblers of varying size. Otherwise okay. All rooms were a little grubby and all doors really needed to be cleaned. No toilet brush holder in the bathroom. Light in hallway askew, and light in bathroom needed new globe to be installed.

The location was excellent being in the middle of the CBD and accessible to everything. The living room was a good size and comfortable. The bed was nicely dressed and of an acceptable size for two persons. The view from the windows was acceptable, albeit 3rd floor looking into premises across the road. No interruptions from road noise etc.

Stayed in August 2024

(Room 301) The main bedroom light did not work and there was no real natural light available, very dark room. One bedside lamp also needs a new bulb. Also the bathroom ventilation also did not work and requires attention. Late check out of 11am was requested but not communicated to other staff resulting in phone calls and msgs 2 minutes past 10am. Male staff member made a rude comment on the way out along the lines of 'oh you're checking out now, late?' (at 10:30am) which was unnecessary.

Location was great

Stayed in August 2024