Reviews of Quest on Franklin 4.5 stars
74 Franklin Street, Adelaide CBD, 5000 Adelaide, Australia
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Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewComfort bed
Expensive car parking
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewQuest on Franklin was perfectly located in the centre of Adelaide. Weas very clean, staff were excellent and all facilities we needed for a comfortable stay were present.
The weather outside!
Dear Kelvin, Thank you for your lovely review! We're so glad to hear you enjoyed your stay with us and found the location, cleanliness, and facilities to your liking. It's wonderful to know our team made a great impression as well! As for the weather, we wish we could control that too! Hopefully, next time Adelaide will turn on the sunshine for you. We look forward to welcoming you back soon. Kind regards, Mohan Gurung Front Office Team Leader
Dear Kelvin, Thank you for your lovely review! We're so glad to hear you enjoyed your stay with us and found the location, cleanliness, and facilities to your liking. It's wonderful to know our team made a great impression as well! As for… Show more
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewRoom clean staff very helpful
Dear Margaret, Thank you for your kind words! We're so pleased to hear you found the room clean and our staff helpful, it means a lot to us. We hope to welcome you back again soon! Kind Regards, Mohan Gurung Front Office Team Leader
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewGreat location in central Adelaide. Very helpful staff. Clean and tidy. We had interconnecting rooms which worked well and were set up for us as 2 x king beds. Great kitchen which we used. Did not try the washing machine though. Would definitely stay here again.
We had no issues.
Dear Julie, Thank you so much for your wonderful review! We're delighted to hear you enjoyed your stay with us and appreciated the central location, helpful staff, and the cleanliness of the rooms. It’s great to know the interconnecting rooms and kitchen setup worked perfectly for your needs. We’re especially glad everything was smooth and that you had no issues during your stay, that’s exactly what we aim for! We’d love to welcome you back next time you’re in Adelaide. Kind regards, Mohan Gurung
Dear Julie, Thank you so much for your wonderful review! We're delighted to hear you enjoyed your stay with us and appreciated the central location, helpful staff, and the cleanliness of the rooms. It’s great to know the interconnecting r… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewNearly everything
No balcony
Dear Katrina, Thank you for your feedback! We’re glad you enjoyed nearly everything about your stay. Just to let you know, some of our apartments do feature balconies, specifically our 1-bedroom Executive and 1-bedroom Deluxe room types, which guarantee a balcony. We’d be happy to help you book one of these next time to enhance your experience. We look forward to welcoming you back soon! Kind Regards, Mohan Gurung Front Office Team Leader
Dear Katrina, Thank you for your feedback! We’re glad you enjoyed nearly everything about your stay. Just to let you know, some of our apartments do feature balconies, specifically our 1-bedroom Executive and 1-bedroom Deluxe room types,… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in June 2025
Verified reviewNice Clean room - location was great for me as i travelled via bus and used a uber around the city to and from work.
Dear Kerrri, Thank you for your kind review! We're glad to hear you enjoyed your clean room and found our location convenient for your travels around the city. It's great to know we could provide a comfortable base during your work trip. We hope to welcome you back again soon! Kind Regards, Mohan Gurung Front Office Team Leader
Dear Kerrri, Thank you for your kind review! We're glad to hear you enjoyed your clean room and found our location convenient for your travels around the city. It's great to know we could provide a comfortable base during your work trip.… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery close to everything we needed in Adelaide. Room was clean and spacious. Very good.
Was a bit disappointed that staff wouldn't give daughter extra biscuits on second day. The said biscuits don't get topped up. We spent $800 for 2 nights and you cannot afford a packet of 2 biscuits?? A bit lousy.
Dear David, Thank you for taking the time to share your feedback. We're so pleased to hear you enjoyed our central location and found the room clean and spacious , that’s exactly the experience we aim to provide. We do, however, regret that you were disappointed regarding the biscuits. Our in-room amenities are set as a standard offering, but we truly appreciate your comments and will take them on board as we continuously look to improve the guest experience. We hope to have the opportunity to welcome you and your family back again. Kind Regards, Mohan Gurung Front Office Team Leader
Dear David, Thank you for taking the time to share your feedback. We're so pleased to hear you enjoyed our central location and found the room clean and spacious , that’s exactly the experience we aim to provide. We do, however, regret … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe quietness of the room, location, cleanliness not only 1 room but all rooms meaning, bathroom etc... & staff were very helpful.
Nothing
Dear Matthew, Thank you so much for your lovely review! We're delighted to hear you enjoyed the quietness, cleanliness throughout the room and bathroom, our convenient location, and especially our helpful staff. It’s always a pleasure to know when guests have had such a positive experience and even better when there’s nothing negative to report! We hope to welcome you back again soon. Kind Regards, Mohan Gurung Front Office Team Leader
Dear Matthew, Thank you so much for your lovely review! We're delighted to hear you enjoyed the quietness, cleanliness throughout the room and bathroom, our convenient location, and especially our helpful staff. It’s always a pleasure to… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewgreat location walking distance to shops eating and adelaide oval
mattress a little hard
Dear Marika, Thank you for sharing your feedback! We're delighted to hear that you enjoyed our great location within walking distance to shops, dining, and the Adelaide Oval. We also appreciate your honest comment about the mattress firmness. We’ll certainly pass this along to our team as we continually look for ways to improve our guests’ comfort. We hope to welcome you back soon for another stay! Kind regards, Mohan Gurung Front Office Team Leader
Dear Marika, Thank you for sharing your feedback! We're delighted to hear that you enjoyed our great location within walking distance to shops, dining, and the Adelaide Oval. We also appreciate your honest comment about the mattress firmn… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewVery quiet, spacious room, extremely clean, well equipped. Also, friendly staff, great gym and perfect location close to the Central Markets.
Nothing. It was perfect how it was and well-priced. I would definitely stay here again.
Dear Freya, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed a quiet, spacious, and spotless room, and that our location, facilities, and team made your stay even better. It’s fantastic to know that everything was perfect for you and we truly appreciate your kind words about the value and service. We’ll be sure to share your comments with the team; they’ll be delighted to know they made a positive impression. We look forward to welcoming you back to Quest on Franklin upon your next trip to Adelaide. Kind regards, Mohan Gurung Front Office Team Leader
Dear Freya, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed a quiet, spacious, and spotless room, and that our location, facilities, and team made your stay even better. It’s fantastic to know that e… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat room and service. Staff were great.
It was rough outside and didn't feel safe. Was expensive for what it was
Dear Lindsey, Thank you for taking the time to share your feedback. We’re so glad to hear you enjoyed your room and the service provided by our team, your kind words about our staff mean a lot and will certainly be shared with them! We do understand your concerns regarding the surrounding area and appreciate you bringing this to our attention. While we’re fortunate to be in a central location close to many attractions, we recognize that the city environment can sometimes feel a bit busy, especially at certain times. Thank you again for your feedback. We truly value your perspective, and we hope to welcome you back for an even better experience in the future. Kind regards, Mohan Gurung Front Office Team Leader
Dear Lindsey, Thank you for taking the time to share your feedback. We’re so glad to hear you enjoyed your room and the service provided by our team, your kind words about our staff mean a lot and will certainly be shared with them! We do… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in June 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewGood location!
Dear Lenci, Thank you for your kind feedback. We are so pleased that you have enjoyed your stay with us at Quest on Franklin and appreciate your taking the time to leave us with a review. We look forward to welcoming you back to Quest on Franklin in the future. Kind regards, Tayla Brady Front Office Manager
Dear Lenci, Thank you for your kind feedback. We are so pleased that you have enjoyed your stay with us at Quest on Franklin and appreciate your taking the time to leave us with a review. We look forward to welcoming you back to Quest on F… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewEverything! Good location, close to markets, theatre and restaurants.
If I had to be picky, valet parking would of been good.
Dear Karlene, Thank you for your kind feedback and we appreciate you taking the time to leave us with a review.. We're glad you enjoyed our convenient location, and our close proximity to the Central Markets, Her Majesty's Theatre, and the surrounding restaurants. We appreciate your recommendation for valet parking and we will be sure to keep it in mind as we continuously strive to improve the guest experience. We look forward to welcoming you back to Quest on Franklin upon your next trip to Adelaide. Kind regards, Tayla Brady Front Office Manager
Dear Karlene, Thank you for your kind feedback and we appreciate you taking the time to leave us with a review.. We're glad you enjoyed our convenient location, and our close proximity to the Central Markets, Her Majesty's Theatre,… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified review