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Reviews of H & D Apartments 3 stars

25 Redan Street, 3182 Melbourne, Australia

#1508 of 1,513 Holiday rentals in Melbourne

Guests' Choice

Review score

Based on 75 hotel reviews

2.5

Score breakdown

  • Cleanliness

    3.4

  • Comfort

    3.9

  • Location

    6.3

  • Facilities

    3.8

  • Staff

    6.4

  • Value for money

    4.4

  • Free WiFi

    2.5

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Showing 1 – 25

  • Reviewed: 28 May 2025

    1.0
    Disgusting I want a refund!
    • Business trip
    • People with friends
    • Queen Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Property is so junkie and nothing like the pictures I did not even stay here! There were bugs it was filthy people banging on my door. BEDBUGS! Too scared to shower or sleep or lie down anything!

    Nothing such a scam! Property is so junkie and nothing like the pictures I did not even stay here!

    Stayed in May 2025

  • Reviewed: 27 January 2025

    1.0
    This apartmement lacks some basic hygine.
    • Leisure trip
    • Couple
    • Queen Studio Apartment
    • Stayed 7 nights

    I booked the property for a week but had to leave this property since we found mice and cockroaches running in the room.

    Closer to my wife's trauining centre was the only positive.

    Stayed in January 2025

  • Reviewed: 22 January 2025

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Queen Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Bed bugs.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    1.0
    • Leisure trip
    • Couple
    • Queen Studio Apartment
    • Stayed 1 night

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 3 October 2024

    2.0
    Concerning
    • Leisure trip
    • Solo traveller
    • Queen Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Location.

    Certainly not as advertised. The signage as advertised is non existent. The stench of cigarette smoke in the room is putrid. The bathroom door is battered and broken and the toilet cover is taped down with black tape. The adjoining neighbour stayed up until 4:00am and awakened to a jack hammer fixing the security gate at 8:00am. $100 for a $40 stay…booking.com should remove.

    Stayed in September 2024

  • Reviewed: 22 April 2024

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Queen Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The condition of the building in general was very run down and dilapidated

    It was shelter and it had a place to park the car. The staff were friendly and helpful

    Stayed in March 2024

  • Reviewed: 18 April 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Cockraoches everywhere in bed, and all over the room. The mattress seemed like it would've been comfortable, if not for the roaches! Had to keep ringing reception every time I wanted back in the room.

    The bed

    Stayed in April 2024

  • Reviewed: 10 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Most

    Not much

    Stayed in March 2024

  • Reviewed: 30 March 2024

    1.0
    Hellish, I did not feel safe
    • Leisure trip
    • Solo traveller
    • Queen Studio Apartment
    • Stayed 5 nights
    • Submitted via mobile

    None of the facilities I paid for worked, TV was broken, cooker top broken toilet was not connected to wall and the seat fell off. The cuboard doors were also broken off. I had drug addicts trying to enter my room in the middle off the night all through the week, people fighting throughout the building and people with serious mental illness screaming for hours on end, There were mice, the bins weren’t emptied from the previous guest and neither was the fridge. They also hadn’t clean the room, hair clipping all over the place. I have a queen size bed with a single size quilt Exposed wires out the wall socket Also no Wi-Fi This was the worst place I’ve ever stayed in my life. If should be removed from booking sites and solely used for social/welfare housing because that’s what half the building is.

    Location, that was all

    Stayed in March 2024

  • Reviewed: 27 March 2024

    4.0
    i would stay here again, just be extra careful with my belongings next time.
    • Leisure trip
    • Group
    • Queen Studio Apartment
    • Stayed 8 nights
    • Submitted via mobile

    i had two signed formula one driver hats stolen, and had a man next door to my room screaming out scary and inappropriate things all night long.

    the rooms were good for price and the apartment was in a good area.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    1.0
    BED BUGS
    • Leisure trip
    • People with friends
    • Queen Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    BED BUGS 🐛

    Na

    Stayed in March 2024

  • Reviewed: 2 March 2024

    1.0
    Very poor
    • Solo traveller
    • Queen Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    There were bed bugs. When I discovered them I sprayed the bed with fly spray and slept on top of the bed under a blanket. Also the blind broke when I was trying to pull it up and I told the lady at reception and she had a look but did not come back with someone to fix it. That was before I discovered the bed bugs. A horrible experience.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    1.0
    Don't stay here
    • Leisure trip
    • Family with young children
    • Twin Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The staff had no idea what they were doing. The room was not as described - we were meant to have two double beds but had one and a sofa bed that they didn't provide sheets for. There were cockroaches in the bathroom and we've left covered in bed bug bites.

    The area was quiet and close to a tram stop to get to the city.

    Stayed in February 2024

  • Reviewed: 2 January 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Luxury Queen Studio
    • Stayed 5 nights
    • Submitted via mobile

    Left after we checked in. Room was not clean and each surface was sticky. Emergency exit door padlocked closed and covered in graffiti. Some rooms were bolted and padlocked from the outside. Having to put a deposit on a front door key to leave was not ideal, so we left altogether.

    Stayed in December 2023

  • Reviewed: 30 December 2023

    3.0
    Poor
    • Family with young children
    • Queen Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Poor condition of the room.

    Just only room

    Stayed in December 2023

  • Reviewed: 10 December 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Luxury Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    No air con Ceiling fan not working Bed moved.. couldn't stabilise it Very very small TV.. no remote Fourth floor.. stairs on outside of building with no shelter from rain One towel for two people.. requested more never arrived. Dodgy lighting Very very old Uncomfortable furniture.

    Location

    Stayed in December 2023

  • Reviewed: 6 December 2023

    1.0
    Terrible accommodation. I do NOT receommend.
    • Leisure trip
    • Family with young children
    • Twin Studio Apartment
    • Stayed 1 night

    My booking had not been entered in to their system so they had no idea I was going to be there. The staff member was very apologetic but I was still charged full price and a $50 deposit, which I still haven't received back. There was one bed and a very badly maintained sofa bed. The key didn't work to let us into the room or into the apartement building but thankfully the lock on the outer door was broken which gave us access.

    I liked the staff member that met me and the loaction was good for the event I was going to see.

    Stayed in December 2023

  • Reviewed: 29 November 2023

    1.0
    Upset angry disappointed
    • Leisure trip
    • Solo traveller
    • Queen Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Everything nothing more to say filthy bad bed ni window to close in bathroom refund please

    Nothing horrible I want my money back tv didn't work ni window to close in bathroom only flyscreen neighbours easy could watch me shower bed horrible filthy heater did not work fan made annoying ticking noise could not find anyone on check to demand My money back absolutely worst $106 I've spent in long time very disappointed and want refund or at least offer if free night

    Stayed in November 2023

  • Reviewed: 28 November 2023

    1.0
    Awful, I checked out as soon as daylight appeared
    • Leisure trip
    • Group
    • Queen Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The place was disgraceful. The bed wasn’t clean, there were cockroaches everywhere, the duvet was damp, the toilet seat was broken where you could have even cut yourself. The bathroom also wasn’t very clean. There was even a bottle of insect killer left- as if to say “you sort out the issue”

    Absoloutely nothing. The only good thing I could say is that the manager gave me a refund without any issue or question

    Stayed in November 2023

  • Reviewed: 20 November 2023

    1.0
    We had to leave
    • Leisure trip
    • Family with young children
    • Twin Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The room was dirty, mouldy and cockroaches everywhere. The Wi-Fi didn't work and the amenities listed did not exist. Had to leave, not safe for our children.

    Off street Parking was the only positive of this accommodation.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    2.0
    Terrible customer service.
    • Leisure trip
    • Couple
    • Twin Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Didn’t end up staying, the reviews spoke volumes! Location would have been good for our intended stay.

    Wanted to cancel my stay due to reading the reviews - to be fair I didn’t give much notice but they only received a cancellation request and didn’t even bother to ask why we couldn’t stay they just denied it. I have since emailed to advise why we didn’t want to stay and suggested that they keep the prepayment but not take any further funds which was ignored and they took full payment. Read the reviews - don’t bother booking, I was fine with a cheap stay and probably less than comfortable bedding and less than quality facilities - but I was not prepared to stay at a hotel with multiple reports of bed bugs! Booking.com should take these reviews into account and not promote this hotel!

    Stayed in November 2023

  • Reviewed: 7 October 2023

    1.0
    Horrible
    • Leisure trip
    • Solo traveller
    • Queen Studio Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Contrary to what was advertised the rooms weren't serviced- 8 nights I was with no linen change. I had to ask for clean towels. AND there were fleas or bed bugs. I left covered in bites. I got medication from a pharmacy to cope.

    Stayed in October 2023

  • Reviewed: 8 August 2023

    2.0
    It was awful.
    • Leisure trip
    • Solo traveller
    • Queen Studio Apartment
    • Stayed 1 night

    Being overcharged, unclean, unprofessional, unsafe

    The location.

    Stayed in August 2023

  • Reviewed: 16 July 2023

    1.0
    Had no TV or other facilities as advertised I had booked in for a night with a friend but had to leave without any enjo
    • Leisure trip
    • Couple
    • Twin Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Had to leave the property after 3 hrs because it was freezing inside the room with no heating facilities

    Nothing at all Even the security deposit they had taken from me isn’t being refunded

    Stayed in July 2023

Showing 1 – 25

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