8.5

Reviews of Quest on Rheola 4 stars

18 Rheola Street, West Perth, 6005 Perth, Australia

  • Wei

    Reviewed: 4 September 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review

    The sofa wasn’t very comfortable.

    The sofa wasn’t very comfy and the lighting was poor

  • Ben

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review

    Parking was a little awkward

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  • David

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Hotel staff went above and beyond to accommodate us. My husband is claustrophobic so won’t get in an elevator

  • Anonymous

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Great location, building works were annoying and load but unavoidable!

    The couch wasn't comfy.

  • Ivan

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
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  • 7.0 Good
    Susan

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Good location for where we needed to be

    Sofa not big enough to accommodate 4 people

    Property response:

    Good morning Susan, Thank you for staying with us and further sharing your feedback too. We hope you enjoyed your stay and would recommend it to your family and friends. We are glad that you find our location is suitable to your need. Located within CBD, Quest on Rheola situated in a close proximity to various venues such as, HBF stadium, the CBD, the University of Western Australia, and major hospitals such as, Perth Children’s Hospital and more We recently fully upgrade our furniture in all apartments. While doing so, we are trying to meet our guest feedback which mostly commented for extra space. Together with our designer, we came out with a concept that will provide space yet comfy for all. Thus we choose casual bench like seating for dining and 3 extra chairs that can be move around. Please know that each feedback is valuable and every suggestion is welcome in helping us deliver excellence and achieve our vision in making our guest stay effortless. On behalf of everyone at Quest on Rheola, we look forward to welcoming you back here soon. Kindest Regards, Siti Yusoff Guest Services Supervisor Quest on Rheola

    Good morning Susan, Thank you for staying with us and further sharing your feedback too. We hope you enjoyed your stay and would recommend it to your family and friends. We are glad that you find our location is suitable to your need. Lo… Show more

    Quest on Rheola
    11 August 2025
  • Sarah

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
  • Christopher

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Nice central location

    I couldn't get the tv to work

    Property response:

    Good afternoon Christopher, Thank you for staying with us recently and also further sharing your feedback as well. We are glad that you find our location is great. Quest on Rheola is within close proximity to various venues such as, HBF stadium, the CBD, the University of Western Australia, and major hospitals such as, Perth Children’s Hospital and more. We do apologies for the trouble you had with the TV. We had our maintenance team to look at it. Please know that each feedback is valuable and every suggestion is welcome in helping us deliver excellence and achieve our vision in making our guest stay effortless. From our extended team we do thank you and look forward to welcoming you back again soon. Kindest Regards, Siti Yusoff Guest Services Supervisor Quest on Rheola

    Good afternoon Christopher, Thank you for staying with us recently and also further sharing your feedback as well. We are glad that you find our location is great. Quest on Rheola is within close proximity to various venues such as, HBF s… Show more

    Quest on Rheola
    7 August 2025
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  • Erica

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    Close to Kings Park and CAT bus services.

    Ambulances screaming up and down the road at all hours due to proximity to hospital. Check in was lack lustre, the receptionist made us feel like our being there was an inconvenience

    Property response:

    Good morning Erica, Thank you for taking the time to review your stay at Quest on Rheola. It was our pleasure to have you stay with us. Located within CBD and near major hospitals, does have its advantage and downside. Therefore we provide our guest 'Sleep Care Pack', consist of ear plug, sleep mask and calming tea to help our guest have better sleep while staying with us. However we do apologies for the check in experience with our staff member which is definitely not our service standard. We value our guests and we are hopeful that you will give us another chance to provide you with the exceptional service that you deserve. Thank you again for your stay. Kindest Regards, Siti Yusoff Guest Services Supervisor Quest on Rheola

    Good morning Erica, Thank you for taking the time to review your stay at Quest on Rheola. It was our pleasure to have you stay with us. Located within CBD and near major hospitals, does have its advantage and downside. Therefore we provid… Show more

    Quest on Rheola
    16 July 2025
  • Harsha

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review
  • Leitch

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review
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  • Melanie

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    Very clean. The appartments had everything we needed.

    Property response:

    Good morning Melanie, Thank you for sharing your feedback and for choosing Quest on Rheola recently. We hope you enjoyed your stay and would recommend it to your family and friends. We are delighted to know that you find the apartment comfortable and have everything that you need. On behalf of everyone at Quest on Rheola, we look forward to welcoming you back here soon. Best Wishes, Siti Yusoff Guest Services Supervisor Quest on Rheola

    Good morning Melanie, Thank you for sharing your feedback and for choosing Quest on Rheola recently. We hope you enjoyed your stay and would recommend it to your family and friends. We are delighted to know that you find the apartment com… Show more

    Quest on Rheola
    4 July 2025
  • Lucinda

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    Location was great!

    The noise of the busy roads at night time and the lights were very bright. I would suggest block out curtains to go over the blinds. These might also prevent some sound

    Property response:

    Good morning Lucinda, Thank you for taking the time to review your stay at Quest on Rheola. It was our pleasure to have you stay with us. Located in the heart of Perth CBD does have its perk and downside, especially traffic noise. Therefore we recently come up with 'Sleep Care Pack', consist of ear plug, sleep mask and calming tea to help our guest have better sleep while staying with us. Apologies if this was not offered to you. Should you come back, please let our Guest Services Team know or simply request this during check in. We also do plan to install curtain in our apartment soon. So please know that all feedback is valuable and every suggestion is welcome in helping us deliver excellence and achieve our vision in making our guest stay effortless. From our extended team we do thank you and look forward to welcoming you back again soon. Best Wishes, Siti Yusoff Guest Services Supervisor Quest on Rheola

    Good morning Lucinda, Thank you for taking the time to review your stay at Quest on Rheola. It was our pleasure to have you stay with us. Located in the heart of Perth CBD does have its perk and downside, especially traffic noise. Therefo… Show more

    Quest on Rheola
    4 July 2025
  • Kate

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review
    Property response:

    Good morning Kate, Thank you for your time and the kind feedback as it is essential in helping us deliver excellence and achieve our vision in making our guest stay effortless. We hope you enjoyed your stay and would recommend it to your family and friends. On behalf of everyone at Quest on Rheola, we look forward to welcoming you back here soon. Best Wishes, Siti Yusoff Guest Services Supervisor Quest on Rheola

    Good morning Kate, Thank you for your time and the kind feedback as it is essential in helping us deliver excellence and achieve our vision in making our guest stay effortless. We hope you enjoyed your stay and would recommend it to your fa… Show more

    Quest on Rheola
    4 July 2025
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  • Zack

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review
  • Lee

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review

    Water Pressure very low Infact we purposely to get 2 bathroom unit but we only able to use 1 at each time only If we use both then can’t get the pressure at all

    Property response:

    Good morning Lee, Thank you for taking the time to review your stay at Quest on Rheola. It was our pleasure to have you stay with us. We apologies for the low water pressure incident and have alerted our Maintenance Team to check. Please know that each feedback is valuable and every suggestion is welcome in helping us deliver excellence and achieve our vision in making our guest stay effortless. From our extended team we do thank you for your stay and look forward to welcoming you back again soon. Best Wishes, Siti Yusoff Guest Services Supervisor Quest on Rheola

    Good morning Lee, Thank you for taking the time to review your stay at Quest on Rheola. It was our pleasure to have you stay with us. We apologies for the low water pressure incident and have alerted our Maintenance Team to check. Please… Show more

    Quest on Rheola
    16 June 2025
  • Nitat

    Reviewed: 1 June 2025 · Stayed in April 2025

    Verified review
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  • Rachel

    Reviewed: 25 May 2025 · Stayed in May 2025

    Verified review
  • Geoff

    Reviewed: 8 May 2025 · Stayed in March 2025

    Verified review

    central location and close to hospital

    traffic noise. Emergency services siren's through out the night

    Property response:

    Good morning Geoff, Thank you for taking the time to review your stay at Quest on Rheola. It was our pleasure to have you stay with us. Located within CBD and close to few major hospital does makes it noisy sometimes. Therefore we offer our guest 'Sleep Care Pack', consist of ear plug, sleep mask and calming tea to help our guest have better sleep while staying with us. Apologies if this was not offered to you. Should you come back, please let our Guest Services Team know or simply request this during check in. We value our guests and we are hopeful that you will give us another chance to provide you with the exceptional service that you deserve. Kindest Regards, Siti Yusoff Guest Services Supervisor Quest on Rheola

    Good morning Geoff, Thank you for taking the time to review your stay at Quest on Rheola. It was our pleasure to have you stay with us. Located within CBD and close to few major hospital does makes it noisy sometimes. Therefore we offer … Show more

    Quest on Rheola
    13 May 2025
  • Shweta

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    Rooms and bathrooms were spacious in one unit, but cramped in the other.

    Hardly any amenities were provided - one packet of dish washing liquid is barely enough for one round of washing, and there was no housekeeping done.

    Property response:

    Good morning Shweta, Thank you for taking the time to review your stay with us at Quest on Rheola and it was our pleasure to have you stay with us. Our team strives every day to deliver above and beyond when it comes to our service at Quest on Rheola, however as we did not meet your expectations, we are sincerely sorry. Our apartments are cleaned daily excluding Sunday’s and Public Holiday’s however guests are welcome to contact reception if they require any additional amenities such as fresh towels or any other guest amenities. We provide this information on third party websites and also ensure that we place a letter in all apartments making guests aware of this during their stay. We also take pride in the various amenities that we offer at the property and in the apartments. From premium bathroom and kitchen amenities, washer and dryer, our complimentary YARU water on arrival and FOXTEL Business iQ where guest have access to free live sport, drama and a movie vault. As a courtesy we noticed on your departure that our furniture in the apartment had been moved around and for the safety of our guests and staff and to avoid damage to the apartment and furniture we request that furniture is not moved in our apartments at any time. Thank you for your stay and have a lovely day. Kindest Regards, Quest on Rheola Team

    Good morning Shweta, Thank you for taking the time to review your stay with us at Quest on Rheola and it was our pleasure to have you stay with us. Our team strives every day to deliver above and beyond when it comes to our service at Que… Show more

    Quest on Rheola
    15 May 2025
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  • Zishang

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review

    Good location

    Car park is too small, not convenient with the big size vehicle

    Property response:

    Good morning Zishang, Thank you for sharing your stay review and we are delighted to read that your stay was comfortable and effortless. We hope you enjoyed your stay and would recommend it to your family and friends. Located within CBD, we are one of the few hotels that offer onsite parking and still have access to free CAT bus and other public transport. We do look forward to your return in the future, and please should you need any assistance our team are only too happy to assist. Best Wishes, Siti Yusoff Guest Services Supervisor Quest on Rheola

    Good morning Zishang, Thank you for sharing your stay review and we are delighted to read that your stay was comfortable and effortless. We hope you enjoyed your stay and would recommend it to your family and friends. Located within CBD, … Show more

    Quest on Rheola
    5 May 2025
  • Wayne

    Reviewed: 29 April 2025 · Stayed in April 2025

    Verified review

    Great location to where we wanted to go.

    All good

    Property response:

    Good morning Wayne, Thank you so much for taking the time to share your kind feedback, it is a pleasure to have you staying with us. Our team strive to deliver above and beyond service delivery, so this is truly amazing to read your comments which I have shared with the Team. We look forward to your return in the future, and please should you need any assistance our team are only too happy to assist. Kindest Regards, Siti Yusoff Guest Services Supervisor Quest on Rheola

    Good morning Wayne, Thank you so much for taking the time to share your kind feedback, it is a pleasure to have you staying with us. Our team strive to deliver above and beyond service delivery, so this is truly amazing to read your comme… Show more

    Quest on Rheola
    30 April 2025
  • Danniebelle

    Reviewed: 28 April 2025 · Stayed in February 2025

    Verified review

    Very clean and accessible to all activities around the city. It was a great stay and would definitely stay again.

    N/A

    Property response:

    Good morning Danniebelle, Thank you for staying with us recently and for sharing your feedback too. We are delighted to know that you enjoyed your stay and It was our pleasure to have you stay with us. Our team strive to deliver above and beyond service delivery, so this is truly amazing to read your comments. I will be sure to pass your comments to the Team. On behalf of everyone at Quest on Rheola, we look forward to welcoming you back here soon. Best Wishes, Siti Yusoff Guest Services Supervisor Quest on Rheola

    Good morning Danniebelle, Thank you for staying with us recently and for sharing your feedback too. We are delighted to know that you enjoyed your stay and It was our pleasure to have you stay with us. Our team strive to deliver above an… Show more

    Quest on Rheola
    30 April 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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