Reviews of Amazing Accommodations: St Kilda 4 stars

The location was great. Lazaro was always ready to answer and help us, giving us clear and easy instructions.

It could have been more clean, the balcony in particular.

Location

Nothing

everything amazing, super helpful staff

The bed, the closeness to Acland St and the shower, oh yeah, and the beautiful weather every day was the same, very unusal for Melbourne, and I lived there for 9 years. While it was sunshine and warm in Melbourne, Newcastle was having gloomy rainy days for the week we were away. Also, we stayed an extra night, and it was so easy to book and pay and happy they could accommodate us for the extra night at short notice due to our flight home being cancelled till the next night.Thank you

The office was not manned, which made it hard for us to ask questions as to the unclean state of our room the missing sink cupboard door , whe would the oven be fixed as the note read but id guess the note had been there for som time and which tram stops are we best to use to different destinations etc , so I cleaned the apartment the next day and left it cleaner than when we arrived. Im an Asthmatic so the amount of dust and some mould is not good for me , so i hope they appreciated my cleaning of our accommodation. It was supposed to be an R&R break and a home away from home, well in a way you can say thats what we got it was a break from R&R and like being at home with the husbear & teenage girls constantly cleaning after them haha. Once I spent the day cleaning, i was able le to enjoy the next 4 days. Well, that's my rant , but I have attached photos

Clean , Large place with plenty of room for everything

First day we arrived around midday so we dropped our bags, then got a text around 2 to say room is ready and then got a call saying I had to collect key and our bags before 4pm as reception was closing which we were never informed of beforehand. Sauna wasn’t working.

Value for money

Kitchen not furnished

The fact that it was nice and peaceful. Other residents did show respect and did not cause any problems at all.

Appliances i.e washing machine,fridge and dishwasher all were defected leaking water not operating correctly, carpet ,curtains and furniture were not very clean at all.Kitchen pots ,pans and utensils very poor worn out.

I loved how responsive the staff were - when items were missing or didn't work they responded quite quickly which I appreciated

Dead cockroaches everywhere Items were broken Items were missing Washing machine was broken Not cleaned properly

Everything a fantastic spot with friendly and efficient service very accommodating everything you need without being too fancy. Huge rooms and comfortable beds we stayed for two months and loved the location and the sauna and gym!

Anything we had an issue with the staff were more than helpful to sort it out. Nothing worth mentioning overall a great experience

Plenty of space

Not enough blankets for winter. Heater was very noisy. Heated towel rack didn't work and no place to hang up wet washing or dryer. Shower leaked.

Location

The room needed a little bit of Maintenance

Everything, staff, cleanliness, & great location.

Nothing not to dislike.

Rude extra expenses like parking

I liked the layout of the hotel room it's self!!! NOT THE FURNITURE!!! Just the apartment bit and like a little house. The furniture! Oh my God where do I begin...! I have emailed the absolute disgrace things are and how many things were missing or broken!

Most of it! A lot, and I mean a lot of things were broken or missing!!! The workers obviously don't clean well ONE BIT! as how can you not notice that there are no oven trays in the oven to even sit your food on! And the kettle was missing. I called them at 7 pm at night and explained everything that was wrong, and all they had to offer was that they would come after we checked out... THE NEXT DAY!!! to have a look! No help at all, and then told me that he will give me a kettle at 10 am when it's checked out time!!!! So when I'm leaving! No one was actually at the hotel staff wise overnight... absolutely appalling! I'm never so disappointed in my life! And I have been to quiet a few hotels over my life. Never have I ever asked for a refund about a hotel before until now, but this is unacceptable! The balcony was a disgrace to! The cupboard film was coming off and ripped half off, the TV was SMASHED!! The door handle for a bedroom was BROKEN! No kettle I told them and they offered to give me one at 10am when it was check out time!! Doesn't make sense when I'm leaving to give it to me... Broken objects and furniture on the balcony. Half of the curtain also broken so people can see in the bedroom/lounge bit.. At night! I will NEVER, and I mean NEVER, stay here again even if they gave me a free night! It's not worth it at all!! I'm so annoyed! I could have actually spent my money on a HALF DECENT hotel! This was the worst experience I've ever had, and that's to the hotel and the staff!

Unfortunately, the apartment did not deserve the amount that was charged at the time of booking, nor does it merit a 4-star rating. A large amount was deducted from us despite the fact that everything in the apartment was damaged and unfit for human use. All the furniture was extremely dirty, and the entire place was in poor condition. We took some photos, which we can share with you, and we kindly request a refund for the amount we paid based on the 4-star classification. Thank you very much.

Unfortunately, the apartment did not deserve the amount that was charged at the time of booking, nor does it merit a 4-star rating. A large amount was deducted from us despite the fact that everything in the apartment was damaged and unfit for human use. All the furniture was extremely dirty, and the entire place was in poor condition. We took some photos, which we can share with you, and we kindly request a refund for the amount we paid based on the 4-star classification. Thank you very much.