Reviews of Quest Warrnambool 4.5 stars
15-19 Liebig Street, 3280 Warrnambool, Australia
Loading
Guests also reviewed these properties:
Limenaria, Greece
Kappeln, Germany
Saint-Gervais-les-Bains, France
Pakse, Laos
Kostryna, Ukraine
Caserta, Italy
Manzanillo, Mexico
Mildura, Australia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 September 2025 · Stayed in August 2025
Verified revieweverything was good there. Staff was so helpful
nothng
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewWell appointed facilities
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation of the property is excellent for you to get around the town on foot and plenty of places to eat in easy walking distance. The room was spacious, clean and you were provided with what you would need during your stay. We have stayed here before.
If you used the shower over the bath, we found the bath to be slippery.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation is great .
More cutlery crockery
Dear Guest Thank you for reviewing your recent stay. We are so pleased to hear that you enjoyed the great location. Regarding your comment on cutlery and crockery, we provide enough for the number of guests booked in each room. Additionally, as our rooms are serviced daily, any extra items needed can always be requested during your stay and we are happy to assist. We appreciate you sharing your thoughts and hope to welcome you again soon. Until next time, Kind Regards Naomi Slape Franchisee
Dear Guest Thank you for reviewing your recent stay. We are so pleased to hear that you enjoyed the great location. Regarding your comment on cutlery and crockery, we provide enough for the number of guests booked in each room. Additional… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewSpace for two cars, great location. Staff were absolutely awesome, even got wine and nibbles for my birthday….thanks ladies!
No fault of the property but the local hoons were very noisy until the early hours
Dear Helen Thank you for your lovely review, following your birthday weekend at our hotel. We are so glad to hear you enjoyed our great central location, and the two parking spaces you receive when booking one of our Three Bedroom Executive Apartments. We were only too happy to make your birthday feel a little extra special with wine and nibbles. We hope that you also got to see the whales to really top off your birthday weekend. We do understand how frustrating external noise can be, and while it is unfortunately outside our control, we genuinely appreciate your understanding and kind words about the property and staff. We hope to welcome you back again soon. Kind Regards Naomi Slape Franchisee
Dear Helen Thank you for your lovely review, following your birthday weekend at our hotel. We are so glad to hear you enjoyed our great central location, and the two parking spaces you receive when booking one of our Three Bedroom Executive… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewClose to amenities , the staff were lovely , I stay in quest all over Australia as an exec , not top tier compared to the newer places but the staff were bloody lovely
Dear Sarann Thank you for your feedback and for your continued loyalty to Quest properties around Australia. We are so pleased to hear that our team made a lasting impression — we take great pride in creating a welcoming and friendly environment for all our guests, and it means a lot to hear that this stood out during your stay. While we understand our property may not be as new as some others in the network, we are always focused on delivering warm, genuine service and a great overall guest experience. We hope to welcome you back again next time you are in Warrnambool. Kind Regards Naomi Slape Franchisee
Dear Sarann Thank you for your feedback and for your continued loyalty to Quest properties around Australia. We are so pleased to hear that our team made a lasting impression — we take great pride in creating a welcoming and friendly enviro… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in May 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewFriendly staff Great location Great size apartment
Dear Scott Thank you for your kind review. We are so pleased that you found the apartment spacious and comfortable, and that our location and friendly team added to your experience. We appreciate your feedback and look forward to welcoming you back again. Kind Regards Naomi Slape Franchisee
Dear Scott Thank you for your kind review. We are so pleased that you found the apartment spacious and comfortable, and that our location and friendly team added to your experience. We appreciate your feedback and look forward to welcomin… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGood location, good beds, clean. Karen was very helpful at reception. Great for family.
Dear Jennifer Thank you for sharing your feedback. We are so happy that you enjoyed our convenient location, comfortable beds and the cleanliness of your apartment. It is wonderful to hear that Karen was able to assist you and help make your stay enjoyable. We have a very dedicated team here, looking after our guests. We are glad that your family found the property a great fit and we hope to welcome you all back again soon. Kind Regards Naomi Slape Franchisee
Dear Jennifer Thank you for sharing your feedback. We are so happy that you enjoyed our convenient location, comfortable beds and the cleanliness of your apartment. It is wonderful to hear that Karen was able to assist you and help make … Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation was great Apartment was clean
would have liked a coffee pod machine in the room
Dear Guest Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our convenient location and found your apartment to be clean and comfortable. We appreciate your suggestion regarding a coffee pod machine and will certainly keep this in mind for future improvements. Until next time, Kind Regards Naomi Slape Franchisee
Dear Guest Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our convenient location and found your apartment to be clean and comfortable. We appreciate your suggestion regarding a coffee pod machine and… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in June 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified review