Late check-in at 3pm was difficult. We had to wait in a lounge for about 1 1/2 hours. There were a lot of people doing the same thing.

We stayed there the night before we left on a cruise. The close proximity to Circular Quay cruise terminal, lots of restaurants and shops was fabulous.

Stayed in August 2025

Location, staff, cleanliness

Stayed in August 2025

Room could do with a refresh

Location and parking

Stayed in August 2025

Spacious room.

Location was perfect. So close to everything. The Rocks area is delightful.

Stayed in August 2025

Did not have wheelchair access

Close to facilities - value for money

Stayed in August 2025

The Bed was terrible and split apart during the night as a king bed double it was 2 singles on wheels and would roll apart during the night . The room was always due to be serviced late in the afternoon having been empty all morning and we were resting after the morning in town so it was never convenient to have the room serviced the bathroom light did not work and the toilet systern would continue to run after flushing

Location is excellent

Stayed in August 2025

Basic and tired. Gave the feeling that nobody cared anymore, and it was just about filling rooms. Missing items, mouldy aircon, generally grubby.

Location

Stayed in July 2025

They didn't vacuum my room during my stay

Location and friendly staff.

Stayed in August 2025

Large room in a wonderful location. Great value for money.

Stayed in August 2025

Nothing

Perfect location to explore the Rocks

Stayed in August 2025

Locations central to the Quay and plenty of restaurant close by. Close to Circular Quay station

Stayed in August 2025

Location, big room, friendly helpful staff, especially Aawej. Arranged a trundle bed for a relative - very good value. Comfortable bed. Clean room.

Stayed in August 2025

We had a back room that over looked the pool would have loved a room at the street side

Location was excellent so close to restaurants and the harbour, a nice small kitchen area ,bathroom was small but functional, car park under hotel did not have to carry bags too far

Stayed in August 2025

Main light switch in bathroom did not turn light on.

Kitchen & lounge were good. Large bed was comfortable.

Stayed in August 2025

Location is excellent, rooms are large.

Stayed in August 2025

The shower. It leaked, water temperature continually fluctuated to extremes, and water pressure was low. The height was fine for me, but a tall person would have trouble. Pretty minor compared to all the positives.

I pretty much liked everything except the shower. Clocktower parking was very convenient, staff were super friendly and helpful, beds were comfortable, size of terrace apartment great, historical element interesting and close to so much from Opera House, Harbour Bridge, the Rocks and more. Highly recommend.

Stayed in August 2025

The gutter over the main door was overflowing with water, flooding the front door into the motel because leaves had not been cleaned out of the gutter. Painting on the exterior of the building was peeling. The carpet in the room was dirty.

It’s location

Stayed in August 2025

NO issues.

Excellent spot close to the Vivid Light Festival. Self contained accomodation though we took advantage of the cafes and restaurants in the area. Reception were helpful though it wasn't clear when I booked that I could get a discounted parking ticket right next door. I was concerned about parking before I arrived so I was put at ease when we found out about this.

Stayed in May 2025

Bathroom shower was poorly designed and dated. Towel rack come away from wall, door stopper at spot where you stepped out of shower and glass door grubby. The bathroom was clean just could do with touch up. No view from our window which was disappointing.

Location was excellent. Bed was super comfy and large. Room large and spacious. Staff put chocolates on my sons room for his 21st.

Stayed in August 2025

Wasn’t very sound proofed against the noise of the city and a lot of dust around the bed and on the furniture.

Amazing location with great view of the iconic Sydney landmarks. Friendly reception staff and comfortable bed.

Stayed in August 2025

Noisy floor, staff came in to clean when we had a do not disturb sign on door

Location, spacious, could cast to TV, staff

Stayed in July 2025

The shower in the converted terrace house (not one of the many more modern rooms) was difficult to adjust - either very hot or very cold - and had only poor flow. In the sunlight, upstairs, I could see that the bedroom carpet needed a vacuum.

The young man on reception was efficient, friendly and helpful: a real star. The daily housekeeping was good (and cooperative re cleaning times). The street outside was surprisingly quiet. The kitchen and bathroom were extremely clean. The location was in every respect fabulous: close to Circular Quay and to the marvellous Renaissance Patisserie (in my view, Sydney's best). Most of the rooms in this hotel are of the modern sort but I had always wanted to stay in one of the converted terrace houses at the front of the property. The stairs in these unique apartments aren't for everyone but I enjoyed the space and really enjoyed the terrace house experience.

Stayed in July 2025

While we did get a twin bed set up, the beds were SO close to each other my friend still claimed I kicked them in their sleep! Plus the beds roll around when you get up, so be mindful of that. The beds themselves were super comfortable with great linen. The rooms could do with a more thorough clean/vacuum (found half a pack of Smarties and a hairy elastic under the chair!)

I booked this location as we were cruising out of Sydney the next morning. Rendezvous was a sensational location for this! Close to great cafes, a chemist, and food outlets. Would absolutely recommend the location for cruisers. We were also able to open the windows so could get a breeze in the room (after turning the heating off). You can feel the history of The Rocks and just imagine how things were bustling there two hunderd years ago!

Stayed in August 2025

Checking wasn’t smooth.

Did not order through hotel. We went to the same breakfast cafe and saved by paying direct to cafe.

Stayed in July 2025