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Reviews of Retro Retreat

9 Smithers Street , 3232 Lorne, Australia

#68 of 81 hotels in Lorne

Guests' Choice

Review score

Based on 15 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    7.7

  • Facilities

    6.5

  • Staff

    5.5

  • Value for money

    6.3

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Showing 1 – 15

  • Reviewed: 16 March 2025

    5.0
    Beautiful views but out dated
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    That we had to supply our own linens and towels. Otherwise it was an added cost the week of. The place felt very dated - considering the cost.

    The views from the property were beautiful!

    Stayed in March 2025

  • Reviewed: 12 November 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Poor customer service from GORH - don't expect any support and response rate is terrible. External hire of linen- most ridiculous prices to hire House didn't contain basic cooking equipment or kitchen pantry items.

    House was good, needs some repairs.

    Stayed in November 2024

  • Reviewed: 28 March 2024

    7.0
    Plenty of room & comfortable but a thorough clean is well overdue
    • Leisure trip
    • People with friends
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Property needs a good clean- fat on wall above stove/ cupboards need a good clean. No linen was supplied - had to hire. We WERE advised prior that there was no linen.

    Plenty of room

    Stayed in March 2024

  • Reviewed: 9 March 2024

    6.0
    Amazing view very dirty house
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    Soooo dirty. I’ve probably stayed in over 100 hotels and air bnbs and never experienced anything like this. Literally hair on all the beds and pillows in every room. Dust and dead moths all over the carpet. Dust on window and kitchen. We literally had to clean the house. The shower was dirty even. Otherwise great location, beautiful view, old hence the name retro. The cheaper price doesn’t mean don’t clean the property that’s unacceptable. No one mentioned once you can’t enter the property from the address and it’s on a complete different street with really hard access. I have a large suv and my car still scrapped getting in and out. Took us an hour to check in with this lack of communication and phone calls. Then to make check out 10am and check in 3pm for cleaners… not sure what they clean but you might need to hire a different cleaning company that house wasn’t cleaned in months. Overall good stay with my family just a shame it couldn’t be clean. Recommend if they decide to clean the house.

    Location and the view!

    Stayed in March 2024

  • Reviewed: 21 February 2024

    7.0
    Comfortable and relaxed
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Parking

    Views

    Stayed in February 2024

  • Reviewed: 13 November 2023

    5.0
    Well priced, comfortable and good views.
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    The house is very retro which is a nice step back in time and it's very comfortable, but lacking a bit of maintenance. It needs a good deep clean, and the fact that there is a permanent Tennant living under the house should have been made clear at the time of booking. Being woken up at 4am from the Tennant doing what sounded like wrestling a buffalo down stairs was a sore point for us. All the info we needed before we arrived from the realestate agent like how to access the property off deans marsh road and the Tennant thing was only given to us after we arrived.

    The location is beautiful, back off the beach a bit but elevated and nice views out the front. And lorne is a beautiful place. The house was obviously very upmarket in its day. TV's in every room, the couches are very comfortable and the place has everything you need like a home away from home.

    Stayed in November 2023

  • Reviewed: 25 October 2023

    7.0
    No wifi
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    No wifi. Furnishings, bathrooms, kitchens and interiors are very dated. Linen is an extra cost (which they tried to charge me for even though we brought our own). Parking is tricky to get to, drive way is a dirt, unsealed path, it is not clearly marked and is a really tight squeeze to get in and out of. No coffee, tea, milk, towels or linen are provided. You need to pack like you are staying at a backpackers (if you can imagine a backpackers with no wifi 🤣)

    It was clean, check in is off site at a real estate agent (about 3km from accommodation) The staff at the real estate were professional, kind and helpful. The view is incredible. It is away from the town centre. Good selection of board and card games.

    Stayed in September 2023

  • Reviewed: 6 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Parking is not that easy No linen Bathroom No Dishwasher

    Location

    Stayed in October 2023

  • Reviewed: 16 September 2024

    8.0
    Beautiful views of the ocean. An old home but comfortable enough with everything we needed.
    • People with friends
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    Parking only for one car

    Beautiful view, very large house

    Stayed in September 2024

  • Reviewed: 25 August 2024

    1.0
    Very poor and the staff was very rude on the phone.
    • Leisure trip
    • Couple
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    The property was in very poor condition and not worth the price. There was dust everywhere, and the strong smell of chemicals was overwhelming. The bed had bedbugs, and I was unable to sleep the entire night, leading to an allergic reaction and severe itching. There was no proper heater, and the bathroom, including the toilet, was not clean. Basic facilities were lacking—there were no toilet rolls, tissues, proper pillows, or even a decent quilt or blanket. To make matters worse, the kettle had mud and green substances inside, which was extremely concerning. Overall, the property was far below expectations.

    I was disappointed with the condition of the property. The space was in poor condition, with everything appearing dusty and unclean. The basic facilities were lacking—there were no proper pillows, and the bathroom was not clean. Overall, the property did not meet my expectations for cleanliness and comfort.

    Stayed in August 2024

  • Reviewed: 21 May 2024

    8.0
    Relaxing time with great views
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    Needed better directions on where to park car at the back of property , keys didn’t open door but office was very efficient in sending maintenance person. Needed extra bowls in kitchen.

    Great view, comfortable couches, spacious kitchen, beds comfortable

    Stayed in May 2024

  • Reviewed: 10 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 2 September 2024

    9.0
    The stay was great, it was a work trip and we loved our time at the house
    • Business trip
    • Group
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 10 October 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2022

Showing 1 – 15

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