The lack of amenities, both after hours snacks etc. Staff were friendly.

The size of the room and the location

Stayed in August 2025

Check In staff barely acknowledged us. Barely a "hi " then handed over the key. No other information was given or any communication. I had to ask about check out and breakfast Just felt very cold and unwelcoming. Otherwise it was a lovely stay

Comfortable room, lovely breakfast and friendly staff serving breakfast

Stayed in August 2025

There was no toilet brush in bathroom to clean after you crap in toilet matresses to soft Restaurants closed sat /sunday very poor the cleanliness of the corridors was poor as was not vacuumed the whole time we were there and lots of rubbish around carpet araeas

The Room size was great and we had a good rear view , Room service excellent staff friendliness excellent Beds mattress were softer than other Hotels and even our last Stay in Rydge's Surry hills Restaurant was closed over the week end so no breakfast possible lunch or dinner possible this poor

Stayed in August 2025

Nothing to mention.

Good location and easy to get to. Simple access to Sydney C.B.D and R.P.A. Variety of dining options within walking distance along with in house dining. Quiet location for city motel.

Stayed in July 2025

Wish the buffet breakfast had more options, and also the room floor needed a vacuum.

It was a great location and tidy.

Stayed in August 2025

Breakfast buffet was ok but not great. Aircon emitted noise and light near bed. Curtains didn’t fully close. Coffee was mediocre, as expected at hotels.

Convenient for professional development at the same venue. Staff were helpful. Access to nearby gym was great. Bed was comfortable. Bathroom was clean and new. Room service meal was good.

Stayed in August 2025

Floors in bathroom not very clean,

Room clean, beds very comfortable, good location.

Stayed in August 2025

It was affordable but really clean and comfortable

Stayed in August 2025

Nothing - all good

Great location, room size and price

Stayed in August 2025

This is the first time in my 7 stays that I didn’t get any housekeeping? Not by choice. I just came back to my room to no bed made, no fresh towels, or anything. It was very confusing as I had been out all day in seminars and there was plenty of opportunity to refresh my room. I had to go to the front desk to get my own towels so I could shower that evening. Both mornings there was a mixup with breakfast which was supposed to be included in my stay (Genius perk), but it showed as not included on their end. They did give me two drink vouchers for the bar/lounge, but the bar and restaurant is not open on weekends so the opportunity to use them is limited.

I’ve stayed at this hotel about 7 times this past year when I come down for Law seminars at the university. Location is great for me as I can just walk to the uni and there’s a small grocery store, restaurants, and bars nearby. Rooms are spacious and beds are comfortable. They do a good breakfast spread and have barista coffee.

Stayed in August 2025

Beds were uncomfortable way to soft no support and sagged in many places, They felt like we were sinking. We had breakfast included in our booking, which was a buffet, It was very disappointing there was hardly any food we had to wait for them to bring out food twice and over 30 mins wait with a two and four year old was not ideal.

Great service friendly staff clean room

Stayed in August 2025

Refused to provide an invoice at the property when requested Busy due to school group but clean table not available at peak meal time 2 occasions when staff suggested that I had not followed requested procedure (check in for breakfast and pay for parking) when these had both been done ahead of time

Rooms spacious and very comfortable room facilities. Parking available for a cost

Stayed in July 2025

Shower gel pump never got fixed even after reporting it numerous times.

Location - perfect! We wanted a place close to University of Sydney & this place was 5 minutes walk away. Saga, front desk, was a wonderful resource - where to go & how to get there via the bus system! He even loaned us his own umbrella on a rainy day!

Stayed in August 2025

Needed a microwave. I became unwell and would have liked to heat some soup and porridge in the microwave but it did not exist.

Close to uni and supermarket for fresh fruit and veggies. Bed was very very comfortable

Stayed in June 2025

Quiet, comfotable bed, good curtains for keeping room dark, good location

Stayed in July 2025

Our aircon was not heating and the receptionist came to have a look. When she realised it was not able to be fixed she room moved us immediately.

Stayed in June 2025

The room rate increased on the second night because of the Rugby League State of Origin, this was unfair, I asked for a discount, which I got but it was still more than the first night.

The dinner from the restaurant was excellent.

Stayed in July 2025

Online said that there was room service during the day but when I tried to order some at 3pm the restaurant wasnt open

Comfortable beds

Stayed in July 2025

Staff were great. I particularly appreciated the male staff member present during breakfast. Very professional and pleasant.

Stayed in July 2025

We stayed for 5 nights i had to ask for our bed sheets to be changed and beds were shockingly made in the morning. The car park was very tight and every night it was a struggle to find a park. We left early on the last day boom gates did not open i had to pay again to open boom gate i had payed the 5 day cark park fee when i paid for the accommodation. I rang the hotel at 7am explaining all this lovely girl said sorry and refunded the extra parking i had paid.

The location

Stayed in April 2025

Front staff didn't complete check-in properly which led to confusion between staff. Floor stunk of cigarette smoke each night.

Room was large and clean

Stayed in July 2025

The carpark was very difficult to manoeuvre.

The hotel was clean and quiet. While close to a selection of eateries, it was a good dinner in the hotel restaurant during a terrible storm in Sydney.

Stayed in July 2025

Noisy occupants in room next door

Buffet breakfast was delicious. Very large clean room. Very convenient to RPA. Bus stop right out front.

Stayed in July 2025

N/a

Breakfast was ample and delicious, gentleman who made my coffee was very lovely.

Stayed in June 2025