209-217 Abbott Street, 4870 Cairns, Australia
#45 of 75 hotels in Cairns
Guests' ChoiceBased on 1348 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
8.6
Facilities
7.6
Staff
8.6
Value for money
7.5
Free WiFi
7.6
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End of dialog contentReviewed: 31 August 2025
Scott
AustraliaThe resort is getting tired and could do with some refreshing, especially around the pool and bar areas.
A good quiet location, with comfortable and clean rooms.
Stayed in August 2025
Reviewed: 30 August 2025
Helen
AustraliaThe pillows could have been more comfortable!
Our accommodation was as described and we had a lovely ocean view. The room was clean with sufficient towels, etc. Excellent onsite restaurant. The pool was great with plenty of seating and towels provided. Location was within walking distance of the board walk, swimming lagoon, shops, restaurants, buses, etc.
Stayed in August 2025
Reviewed: 30 August 2025
Timothy
New ZealandIt's a bit tired, and 1km from the main area which is a long way in the heat. Quite expensive for the standard, there seemed to be others closer and cheaper and better
Spacious rooms, good pool and restaurant
Stayed in August 2025
Reviewed: 29 August 2025
Wayne
New ZealandWe arrived at night the Rydges sign was difficult to spot
Breakfast was $70 a couple which wasn’t value for money so after the first day we breakfasted out (much cheaper)
Stayed in August 2025
Reviewed: 28 August 2025
Gary
New ZealandRooms are well used and need a makeover in the near future.
Great location and pool area.
Stayed in August 2025
Reviewed: 25 August 2025
Matthew
AustraliaInstructions on car parking payments
Comfortable sleep
Stayed in August 2025
Reviewed: 25 August 2025
Roger
AustraliaTv was old
Great view great location quiet
Stayed in August 2025
Reviewed: 24 August 2025
Kate
AustraliaParts of the hotel are still quite dated
Very comfortable beds and great location into Cairns, Walking distance to pretty much everywhere
Stayed in August 2025
Reviewed: 23 August 2025
Graeme
AustraliaAll good
Good value
Stayed in August 2025
Reviewed: 22 August 2025
Robyn
AustraliaShower/bath combo.
Great customer service
Stayed in August 2025
Reviewed: 22 August 2025
Keryn
AustraliaThe beds were on wheels which moved all the time.
It was in a good location. The beds were comfortable and good facilities
Stayed in August 2025
Reviewed: 20 August 2025
Mark
AustraliaDecor is dated. The bed did not have a doona - too cold with aircon running & too stuffy without aircon. Pillows were" flat" but we did receive better pillows when we asked for them Couch in disrepair
Friendly staff, Location Able to walk to beachfront, cafe's, shops and restaurants Beautiful pool area Good sized room
Stayed in August 2025
Reviewed: 18 August 2025
Judith
AustraliaA bit dated. Noisy fan in bathroom
Ocean views. Fairly close to cafe and restaurants
Stayed in August 2025
Reviewed: 18 August 2025
Melissa
AustraliaVery tired looking building and rooms very old looking and very basic Hotel doesn’t provide basic amenities anymore. Had to go out and buy a simple shower cap as they no longer provide them??? Only 1 blanket in the room and just a top sheet on the beds.
Good location and parking available.
Stayed in August 2025
Reviewed: 13 August 2025
Erin
AustraliaThe gym, we booked this place based on the gym as we were after a gym, the picture you had when booking is NOT the gym you have. I am not sure you can say you have a fitness centre. It’s a shoe box room, no windows, no air and no equipment. Was very disappointed to see this once we arrived, to make it worse, one staff member said “ what do you want me to do about it” like they didn’t care in the customer.
The staff were helpful
Stayed in August 2025
Reviewed: 13 August 2025
Allan
AustraliaOn leaving I asked for a tax invoice and was told it will be emailed through but nothing. Called next day in afternoon and got woman who told me she could not do anything because it was booked through booking.com and they would have to send the invoice and she then hung up on me. Called late Sunday afternoon and the staff member said not a problem and sent the invoice straight through. I hate being lied to with attitude is just not good for business.
Everything worked out to be just what was needed for the night. Simple yet very comfortable.
Stayed in August 2025
Reviewed: 12 August 2025
Karen
AustraliaShower inside bath. Would like chairs on balcony. Would like complimentary drinking water in fridge. Would like more than 1 pillow each.
Location. Size of room, balcony
Stayed in August 2025
Reviewed: 12 August 2025
Mccarty
AustraliaThe swimming pool wasn't heated and was freezing cold.
Beds comfortable, All in all it was very nice
Stayed in July 2025
Reviewed: 10 August 2025
Jackie
AustraliaAmenities were average.Rooms were dated.
A lovely view of the esplanade.The best breakfast selection I have had at a Cairns Hotel.Room was spacious also.
Stayed in August 2025
Reviewed: 10 August 2025
Clendining
Australianeeded a blanket in the room. Had to ask for one. Also aircon too cool in hallways off rooms, but otherwise all good
Rooms were very comfortable, clean, location was good and pool area looked very inviting. Bar and restuarant service were very good..
Stayed in August 2025
Reviewed: 8 August 2025
Carolyn
New Zealandair con a bit cold
close to waterfront and close to restaurants
Stayed in August 2025
Reviewed: 2 August 2025
Paula
AustraliaHaving to pay for parking then carpark was closed for 2 of the days. Some mould in bathroom.
Check in was easy, price was good but we booked way in advance. Rooms comfortable. Laundry facilities available. Staff were so beautifully helpful always.
Stayed in June 2025
Reviewed: 30 July 2025
Leji
United KingdomThe room looked old and laid back and the bed was moving
The room was clean and staff were helpful
Stayed in July 2025
Reviewed: 30 July 2025
Kelly
United KingdomFood & drinks expensive & then an extra 15% surcharge was added because of an event on in the city. No towels were left after the maid had took our dirty ones. No hair dryer in the room.
Nice view of the mountains from our balcony, evening meal was nice. Pool area is nice with drinks being brought to your sunbed an added bonus
Stayed in July 2025
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