87-107 Port Douglas Road, 4877 Port Douglas, Australia
#196 of 243 hotels in Port Douglas
Guests' ChoiceBased on 2000 hotel reviews
7.5Cleanliness
8.0
Comfort
7.9
Location
8.2
Facilities
7.7
Staff
8.4
Value for money
7.6
Free WiFi
6.5
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End of dialog contentReviewed: 1 September 2025
Kali
AustraliaBathroom was mouldy, cockroaches in the bedroom.
Pool area was great
Stayed in September 2025
Reviewed: 1 September 2025
Kenzo
NorwayWe tried to have dinner in the city (without reservation) but it was saturday night so it was super busy that we didn´t manage. Then, we had to try the hotels restaurant. Food was very pricey and not so great, I think they forgot our order and it took a long time to arrive, only arrived when we asked about it. When we tried to pay, our cards (that we have been using the whole trip) didn´t work, so we had to use the cash that we had for other purposes. Breakfast was not included and it was kind of pricey for what they offered in my opinion. Even though room was big and comfortable, it looked quite outdated. The same for whole the hotel. Looks more like a family resort.
It was a very big apartment, quite comfortable. It seems like a good place to stay if you have kids that want to enjoy the huge swimming pool that they have in the middle of the resort (not our case). It was convenient to have a restaurant available and free parking. Good location if you have a car. I booked it last minute, it was one of the better priced options in Port Douglas (which seems to be a very posh area). Had paid breakfast which was good but nothing out of the ordinary.
Stayed in August 2025
Reviewed: 31 August 2025
Jill
AustraliaNo variety at breakfast
The pool and view
Stayed in August 2025
Reviewed: 31 August 2025
Jasmine
New ZealandWasn't able to get wifi in our room, abit disappointing being from overseas and having limited data
Really nice family vibe, great facilities and excellent and friendly staff
Stayed in August 2025
Reviewed: 30 August 2025
Carmen
AustraliaPeople vaping next to us at pool and kids 🤭 screaming and the parents talking loud. More for families not couples.
The room was really good.
Stayed in August 2025
Reviewed: 26 August 2025
Kane
AustraliaThere are no charging stations or usb ports to charge devices
Amenities pool and restaurant
Stayed in August 2025
Reviewed: 22 August 2025
Richard
AustraliaCarpet seemed old and dirty, no fly screens on doors so couldn’t let cool breeze in at night, pillows tooooo thick
Great location.
Stayed in August 2025
Reviewed: 22 August 2025
Vince
AustraliaThe long walk
Stayed in August 2025
Reviewed: 21 August 2025
Robert
AustraliaWe didn't have breakfast but had dinner on one night and it was terrible. Pizza was cold and tasteless. Had obviously been frozen. Chicken Parmagiana was over cooked and dry and couldn't have looked less appetising.
Stayed in August 2025
Reviewed: 21 August 2025
Jenny
New ZealandRoom was abit damp/ musty smelling
Loved location, pool was great little cold not heated but chairs and swim up bar awesome! Loved our buffet breakfast lots great start to the day and reception staff helpful
Stayed in August 2025
Reviewed: 20 August 2025
Maddison
New ZealandThe wifi didn’t reach our rooms, so we had to buy data - heard from others they had the same issue.
Great location, staff and pool/facilities. Very clean, loved the layout and the resort/tropical vibe. Buffet breakfast was great too.
Stayed in August 2025
Reviewed: 18 August 2025
Eric
AustraliaThe kitchenette could have been better,
Very clean and tidy
Stayed in August 2025
Reviewed: 17 August 2025
Miia
AustraliaThere was no toaster in the kitchenette. Also we didn’t get a bath towel or a hand towel. Apparently the hotel was experiencing a towel shortage. There is no wifi which makes it hard when you are on a work trip.
The 1 bedroom apartment was very spacious. Staff were friendly. The pool area is well appointed and the pool bar has a good menu of drinks and food.
Stayed in August 2025
Reviewed: 16 August 2025
Russell
AustraliaNot much although toilet paper and tissues were bizarrely thin.
The pool. The breakfast for $25. The super friendly staff. The proximity to the beach. The shuttle around town.
Stayed in August 2025
Reviewed: 15 August 2025
Mark
AustraliaPoor wifi and cleaning was not good. Mould in bathroom and cooktop dirty
The facilities were great, room was well decorated and furnished. Internet poor, couldn't connect to wifi
Stayed in August 2025
Reviewed: 14 August 2025
Laura
United KingdomThe room and linen were clean, but bed linen stained. Great room and spacious though
Great location, helpful staff at check in/out
Stayed in August 2025
Reviewed: 13 August 2025
Michael
AustraliaWe ate a meal one evening. Ordered chicken schnitzel - it was like burnt cardboard.
Staff very pleasant and helpful.
Stayed in July 2025
Reviewed: 11 August 2025
Carmel
AustraliaWe stayed in multiple rooms. this trip and found them to be clean and comfortable. We ate breakfast in the dining room twice and had a nice meal. We enjoyed the pizzas also
Stayed in August 2025
Reviewed: 10 August 2025
Jahmara
AustraliaBeds were a bit too soft for my liking.
Great facilities, friendly staff.
Stayed in August 2025
Reviewed: 10 August 2025
Alexey
AustraliaSuper uncomfortable mattress
Spacious room, resort area is well maintained and not tired. Has, landscaping, etc
Stayed in August 2025
Reviewed: 8 August 2025
Amanda
AustraliaThe room smelt musty and was much smaller than I expected. House keeping were very slow, not turning up until the afternoons. There was no live music from Friday to Sunday which was disappointing
The live music was great and the food was great
Stayed in August 2025
Reviewed: 7 August 2025
Melissa
AustraliaNo phone in the room to call reception. No check in to see if we needed any amenities. Not being able to order room service due to app issues.
Reception staff were friendly and helpful. Beautiful location and facilities. Very clean and asthletically pleasing to the eye. Decent stay price. Food was fresh and tasty. Swim up bar and comfortable sun loungers. Beautiful tiered pool. Enterering reception was warm and welcoming and beautiful to walk into. We very much enjoyed our stay and would recommend. Close to everything you need including adventures and activities.
Stayed in August 2025
Reviewed: 6 August 2025
Matalena
AustraliaThe beds were too soft
Lovely location and facilities
Stayed in August 2025
Reviewed: 5 August 2025
Caitlin
AustraliaSome issues with the aircon and TV in our room - nothing major though!
Good size room and great pool with swim up bar! Would definitely stay here again!
Stayed in August 2025
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