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Reviews of Oaks Port Douglas Resort 4 stars

87-107 Port Douglas Road, 4877 Port Douglas, Australia

#196 of 243 hotels in Port Douglas

Guests' Choice

Review score

Based on 2000 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    8.2

  • Facilities

    7.7

  • Staff

    8.4

  • Value for money

    7.6

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 1 September 2025

    6.0
    Nice enough resort, pretty basic.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Pool View - No Housekeeping
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom was mouldy, cockroaches in the bedroom.

    Pool area was great

    Stayed in September 2025

  • Reviewed: 1 September 2025

    8.0
    Ok stay but not sure if I would come back
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Garden View
    • Stayed 1 night

    We tried to have dinner in the city (without reservation) but it was saturday night so it was super busy that we didn´t manage. Then, we had to try the hotels restaurant. Food was very pricey and not so great, I think they forgot our order and it took a long time to arrive, only arrived when we asked about it. When we tried to pay, our cards (that we have been using the whole trip) didn´t work, so we had to use the cash that we had for other purposes. Breakfast was not included and it was kind of pricey for what they offered in my opinion. Even though room was big and comfortable, it looked quite outdated. The same for whole the hotel. Looks more like a family resort.

    It was a very big apartment, quite comfortable. It seems like a good place to stay if you have kids that want to enjoy the huge swimming pool that they have in the middle of the resort (not our case). It was convenient to have a restaurant available and free parking. Good location if you have a car. I booked it last minute, it was one of the better priced options in Port Douglas (which seems to be a very posh area). Had paid breakfast which was good but nothing out of the ordinary.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Pool View
    • Stayed 6 nights
    • Submitted via mobile

    No variety at breakfast

    The pool and view

    Stayed in August 2025

  • Reviewed: 31 August 2025

    9.0
    Great overnight spot
    • Leisure trip
    • Family with young children
    • King Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Wasn't able to get wifi in our room, abit disappointing being from overseas and having limited data

    Really nice family vibe, great facilities and excellent and friendly staff

    Stayed in August 2025

  • Reviewed: 30 August 2025

    8.0
    Beautiful room and more family oriented.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Pool View - No Housekeeping
    • Stayed 3 nights
    • Submitted via mobile

    People vaping next to us at pool and kids 🤭 screaming and the parents talking loud. More for families not couples.

    The room was really good.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    7.0
    Great
    • Leisure trip
    • Couple
    • King Room with Pool View - No Housekeeping
    • Stayed 2 nights
    • Submitted via mobile

    There are no charging stations or usb ports to charge devices

    Amenities pool and restaurant

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Location is amazing great pool and staff
    • Leisure trip
    • Couple
    • King Room with Garden View - No Housekeeping
    • Stayed 2 nights
    • Submitted via mobile

    Carpet seemed old and dirty, no fly screens on doors so couldn’t let cool breeze in at night, pillows tooooo thick

    Great location.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    7.0
    Good
    • Couple
    • King Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    The long walk

    Stayed in August 2025

  • Reviewed: 21 August 2025

    6.0
    Accommodation was reasonable and ample parking available
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Pool View - No Housekeeping
    • Stayed 10 nights
    • Submitted via mobile

    We didn't have breakfast but had dinner on one night and it was terrible. Pizza was cold and tasteless. Had obviously been frozen. Chicken Parmagiana was over cooked and dry and couldn't have looked less appetising.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Garden View - No Housekeeping
    • Stayed 3 nights
    • Submitted via mobile

    Room was abit damp/ musty smelling

    Loved location, pool was great little cold not heated but chairs and swim up bar awesome! Loved our buffet breakfast lots great start to the day and reception staff helpful

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Garden View - No Housekeeping
    • Stayed 3 nights
    • Submitted via mobile

    The wifi didn’t reach our rooms, so we had to buy data - heard from others they had the same issue.

    Great location, staff and pool/facilities. Very clean, loved the layout and the resort/tropical vibe. Buffet breakfast was great too.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Garden View - No Housekeeping
    • Stayed 7 nights
    • Submitted via mobile

    The kitchenette could have been better,

    Very clean and tidy

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Good value and nice facilities. No wifi makes working near on impossible.
    • Business trip
    • Couple
    • One-Bedroom Apartment with Pool View - No Housekeeping
    • Stayed 3 nights
    • Submitted via mobile

    There was no toaster in the kitchenette. Also we didn’t get a bath towel or a hand towel. Apparently the hotel was experiencing a towel shortage. There is no wifi which makes it hard when you are on a work trip.

    The 1 bedroom apartment was very spacious. Staff were friendly. The pool area is well appointed and the pool bar has a good menu of drinks and food.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    Fabulous place to stay in fabulous place.
    • Leisure trip
    • Couple
    • King Room with Garden View - No Housekeeping
    • Stayed 6 nights
    • Submitted via mobile

    Not much although toilet paper and tissues were bizarrely thin.

    The pool. The breakfast for $25. The super friendly staff. The proximity to the beach. The shuttle around town.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    Great acco.modation
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Pool View - No Housekeeping
    • Stayed 4 nights
    • Submitted via mobile

    Poor wifi and cleaning was not good. Mould in bathroom and cooktop dirty

    The facilities were great, room was well decorated and furnished. Internet poor, couldn't connect to wifi

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    Good location
    • Leisure trip
    • Family with young children
    • King or twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The room and linen were clean, but bed linen stained. Great room and spacious though

    Great location, helpful staff at check in/out

    Stayed in August 2025

  • Reviewed: 13 August 2025

    9.0
    Good
    • Leisure trip
    • Couple
    • King Room with Garden View - No Housekeeping
    • Stayed 3 nights

    We ate a meal one evening. Ordered chicken schnitzel - it was like burnt cardboard.

    Staff very pleasant and helpful.

    Stayed in July 2025

  • Reviewed: 11 August 2025

    8.0
    Overall we enjoyed our stays
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Garden View
    • Stayed 2 nights

    We stayed in multiple rooms. this trip and found them to be clean and comfortable. We ate breakfast in the dining room twice and had a nice meal. We enjoyed the pizzas also

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Beds were a bit too soft for my liking.

    Great facilities, friendly staff.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Great overall
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Garden View - No Housekeeping
    • Stayed 4 nights
    • Submitted via mobile

    Super uncomfortable mattress

    Spacious room, resort area is well maintained and not tired. Has, landscaping, etc

    Stayed in August 2025

  • Reviewed: 8 August 2025

    7.0
    Overall it was a great experience
    • Leisure trip
    • People with friends
    • King or twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The room smelt musty and was much smaller than I expected. House keeping were very slow, not turning up until the afternoons. There was no live music from Friday to Sunday which was disappointing

    The live music was great and the food was great

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Pool View - No Housekeeping
    • Stayed 3 nights
    • Submitted via mobile

    No phone in the room to call reception. No check in to see if we needed any amenities. Not being able to order room service due to app issues.

    Reception staff were friendly and helpful. Beautiful location and facilities. Very clean and asthletically pleasing to the eye. Decent stay price. Food was fresh and tasty. Swim up bar and comfortable sun loungers. Beautiful tiered pool. Enterering reception was warm and welcoming and beautiful to walk into. We very much enjoyed our stay and would recommend. Close to everything you need including adventures and activities.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Garden View - No Housekeeping
    • Stayed 2 nights
    • Submitted via mobile

    The beds were too soft

    Lovely location and facilities

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Some issues with the aircon and TV in our room - nothing major though!

    Good size room and great pool with swim up bar! Would definitely stay here again!

    Stayed in August 2025

Showing 1 – 25

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