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Reviews of Sails in the Desert 5 stars

Yulara Drive, Yulara, 0872 Ayers Rock, Australia

#3 of 6 hotels in Ayers Rock

Guests' Choice

Review score

Based on 601 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    8.3

  • Value for money

    7.0

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 31 August 2025

    9.0
    Lovely hotel to stay at in Uluru!
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Quite an expensive stay per night.

    Large hotel with multiple restaurants to choose from, staff were so helpful on arrival providing a map to the area. Free shuttle service (although easy walking distance around the area) and activities picked you up right outside reception. Rooms were clean and comfortable. Our favourite thing was the artist Heather Duff in the lobby painting her gorgeous artwork, which we bought to remember the most amazing place & holiday!

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Good place to stay.
    • Leisure trip
    • Family with young children
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Overpriced buffet. Had to ask multiple times to have safe repaired. Hair wads under one of the beds.

    Location. Food. Resort amenities.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    It was an outstanding few days. I will and have highly recommend it to friends and family.
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    We were lucky on our last night to secure a table at the Poolside restaurant at about 8.20 pm after returning the drone/ light show at twilight. Another couple arriving a few minutes after were tuned away although there were vacant tables. Perhaps they secured a table in the main restaurant but it is buffet only and although excellent is an expensive option for anyone searching for a lighter meal. Maybe an al Le carte option in the main restaurant would be an improvement.

    We enjoyed our whole Uluru experience. A very unique and remote location and a very well organised and comfortable hotel. Food was very good as well.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    We had a great stay with our two small children. The shuttle busses and experiences were perfectly organised. 10/10
    • Leisure trip
    • Family with young children
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful garden and swimming pool.

    Location, spacious and friendly staff

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Enjoyable and convenient , good fresh breakfast
    • Leisure trip
    • Family with young children
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Great place, you need to visit Uluru, Sails was beautiful.
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights

    Food drinks etc was all very expensive, $50pp buffet breakfast, $100pp dinner buffet. It's a long way from everywhere and while there are other options they're all controlled by the same group. Parking is not close to your room, so 3 - 5 minute walk each way to carry everything.

    location was great, so close to Uluru,

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Great
    • Leisure trip
    • Group
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Had a problem with aircon but it was sorted out with a room change

    Everything

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Such an amazing place and the tours were well worth the experience.
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights

    wish there was a hot spa near the pool for after long days walking would have made it a dream.

    loved the food. loved the staff.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Comfortable for a family of 4
    • Leisure trip
    • Family with young children
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Staff could be more welcoming and helpful especially the reception staff.

    Great location to the shopping centre and viewing platform

    Stayed in July 2025

  • Reviewed: 24 July 2025

    9.0
    Very friendly staff. Clean and confortable room. A variety of dining options.
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    I was worried by some reviews but I couldn’t fault the accommodation or staff. The room (114) was exceptionally clean. The bathroom looked new. There was an attention to detail… umbrellas, pool towels, bathrobes etc.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Well, the flies. All your fault. Kidding.

    Helpful staff great location

    Stayed in April 2025

  • Reviewed: 11 July 2025

    7.0
    Great stay and would come back
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Food options, when you didn’t want to eat at standard times were very lacking. The remote in our room was rubbish and hardly Worked.

    Good rooms and great location. Staff were really helpful and happy to accommodate.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    The Staff make it worldclass
    • Leisure trip
    • People with friends
    • Superior Room - Request Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    No mini bar and no light meals served after 5.30pm

    The staff, pool and location

    Stayed in July 2025

  • Reviewed: 1 July 2025

    9.0
    Very enjoyable and happy
    • Leisure trip
    • Family with young children
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Can’t fine any

    Very central and convenient . The Resturtant inside the property has a good food and good service ❤️

    Stayed in June 2025

  • Reviewed: 28 June 2025

    8.0
    Nice stay but left there disappointed with how they can treat people.
    • Leisure trip
    • Family with young children
    • Superior Room - Request Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    That we couldn’t eat at the restaurant. Tried to eat at 6.00pm with our disabled daughter. Restaurant was empty & we were told that it was fully booked & we would have to come back at 8.00pm. Fortunately a person at reception told us the food is better at Mangata Restaurant & you don’t need a booking. Mangata was fantastic. Very accommodating for our family situation. Thank you Mangata, shame on you Sails Restaurant. No care there.

    It was comfortable

    Stayed in May 2025

  • Reviewed: 28 June 2025

    9.0
    Will stay in this hotel again for next holiday
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The pool is not heated.

    Convenient location, spacious and clean room, comfortable bed and friendly and helpful staff.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    9.0
    Great hotel in a fabulous destination
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Accommodation blocs very tired from the outside. Could do with more lifts

    Great location Smooth checkin A fabulous balcony but not much fun sharing it with the flies

    Stayed in May 2025

  • Reviewed: 25 June 2025

    9.0
    Beautiful spot, great staff and facilities shame about the pool
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    If the pool had been heated we could have used it, it was far too cold.

    Pretty much everything

    Stayed in June 2025

  • Reviewed: 22 June 2025

    8.0
    Comfortable & nice
    • Leisure trip
    • Group
    • Superior Room - Request Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Stayed here for 1 night only so didn’t get a chance to explore the area string the hotel much but everything in the hotel was fine. Comfortable, clean & a haven from the flies outside! Also, it is very accessible since most tour buses/coaches do the Ayers Rock resort circuit for all Uluru tours. Staff are polite & attentive - the hotel has a restaurant and is close enough to walk to the small strip of souvenir shops.

    Stayed in May 2025

  • Reviewed: 17 June 2025

    8.0
    VERY SURPRISED ON HOW GOOD THE OVERALL RESORT WAS
    • Leisure trip
    • Group
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights

    HEATED SWIMMING POOL WOULD HAVE BEEN GREAT

    PROFFESIONAL HELICOPTER SERVICE FLIGHT TO OLGAS AND ULARU WAS EXCELLENT

    Stayed in June 2025

  • Reviewed: 10 June 2025

    7.0
    Lovely hotel, extremely expensive for service provided
    • Leisure trip
    • Family with young children
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    No water provided in the rooms Extremely expensive for basic items like breakfast Fresh crockery not provided in rooms No fresh milk once opened No entertainment onsite Late checkout was only 10:30 not 12/2pm like most Pool not heated for winter stays Ran out of drinks like certain wine etc Asked for cot for baby and was told it would be in the room had to call twice to get it brought up.

    Clean and great location with good facilities provided. The food was excellent and there was a good selection of drinks.

    Stayed in June 2025

  • Reviewed: 7 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The service for food was a bit slow and the waiters did not tend to come back to see if you needed more water or anything else to drink.

    The location and shuttle bus were very good and the staff were all friendly and helpful.

    Stayed in June 2025

  • Reviewed: 27 May 2025

    7.0
    Hotel room is lovely, pool area and grass section great. Definitely not worth the price we paid though.
    • Leisure trip
    • Family with young children
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    VERY overpriced for what you get. Nothing included in room price, not even a bottle of water.. We asked to extend our checkout by 1hour to 11am which was accommodated and we appreciated, however we got back to the room at 10:45am and we’d been locked out already. So the extra 15mins we had twas taken up by having to go back to reception and gain access. At 11:05 management were knocking on our door and waited for us to leave. We explained we’d be out in 10minutes as my daughter had a fall and we were trying to clean her up, but felt rushed with them waiting and cleaners waiting outside. Considering the amount of money we paid, I was disappointed.

    Our room was spacious, clean and modern. The restaurant area is lovely and we enjoyed the buffet breakfast. Location is good.

    Stayed in May 2025

  • Reviewed: 18 May 2025

    8.0
    Second visit to Sails - would stay again thank Sails
    • Leisure trip
    • People with friends
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Needs a little updating in bedrooms and bathrooms

    Clean , comfortable, staff really helpful

    Stayed in May 2025

Showing 1 – 25

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