74 The Esplanade , 4810 Townsville, Australia
#25 of 41 hotels in Townsville
Guests' ChoiceBased on 1031 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
8.4
Facilities
8.0
Staff
8.4
Value for money
8.2
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 August 2025
Vickie
AustraliaOur room wasn't cleaned properly. There was a cooked chicken in the fridge from the previous guests. Also, I needed to use the microwave and it wasn't turned on. We had to pull it off the shelf to put it in and turn it on which wasn't easy. It was pretty dusty on top.
Have stayed there before and location is good and rooms are nice, though some things look a little tired like the bathroom.
Stayed in August 2025
Reviewed: 31 August 2025
Vicki
AustraliaNice quiet location. Lovely gerdens & pool, really has the resort feel ! Love the updated rooms.
Stayed in August 2025
Reviewed: 30 August 2025
Curtis
AustraliaThe room I had was right at the entrance/carpark. Was noisy at times
Nice room furnishings with pod machine, comfortable bed, reastraunt on site. enjoyed the continental buffet included with our room.
Stayed in August 2025
Reviewed: 30 August 2025
Danny
Australiano smart tv for streaming Netflix. It had all the buttons but did not work
room, bed, pool and gardens. Also very quiet.
Stayed in August 2025
Reviewed: 28 August 2025
Pamela
AustraliaThe pool, bar and garden setting are relaxing and inviting.
Stayed in August 2025
Reviewed: 26 August 2025
Gregory
AustraliaThe motel is in a peaceful area of town and my room was very quiet and comfortable.
Stayed in August 2025
Reviewed: 25 August 2025
Louise
AustraliaUnfortunately for us we were badly bitten by sandflies from the nearby mangroves and needed anti-histamines when topical creams failed to relieve the itch. We're not fans of the rain-shower style showers, prefer handheld.
We appreciated the lovely breakfast buffet featuring yogurt with blueberries and a variety of fresh fruit. The coffee maker was a delight for lattes and there was an assortment of teas. Croissants, toast, cereals and more. Many people ate indoors but we preferred either outdoors near the pool or on the deck. It was a pleasure to walk along the palm-lined path to the dining area every morning. There are meals available Tuesday through Saturday nights. We enjoyed calamari and chips, beef tacos and chicken schnitzel burgers. The room featured a king bed with an amazing mattress, two bunks which we didn't use and a table with four chairs so very handy. The bar fridge was adequate, the usual cutlery and plates, and microwave. Air con helped from time to time. Housekeeping was wonderful, providing daily anything we needed. There are two pools, one for children and another deeper one for adults. In winter it was mid-20s and the water was cool so we enjoyed a couple of dips. Pool towels were available at reception. Before we had a rented wheeler, they even found a wheelchair to help with mobility! Lots of tourist brochures on display.
Stayed in August 2025
Reviewed: 25 August 2025
Kellie
AustraliaBathroom was dirty. It needed a good scrub. In particular the floor tiles & shower. Shower had mould & needed new grout & tiles were dirty. If a good scrub doesn’t work then they need to redo the bathroom because the rest of the room looked updated but the bathroom was not. Resort was probably fabulous in its hey day but now it needs major maintenance & upkeep. Everything is looking worn out. For 1 or 2 night stay it’s fine.
Location was good & you have access to walking paths on the water. Off street parking which is great. Accommodation was quiet & comfortable. Motel room was updated & spacious for 2A & 1C. Complimentary breakfast was great.
Stayed in August 2025
Reviewed: 24 August 2025
Colin
AustraliaTrying to figure how to turn the halgon down lights off. The shutters did not close up completely to block out the light. Was quite bright in the room at night.
Having breakfast as part of the room costs suited us very well. The breakfast was just what we needed each day - nothing too heavy but a good variety.
Stayed in August 2025
Reviewed: 24 August 2025
Scott
Australian/a
breakfast
Stayed in August 2025
Reviewed: 23 August 2025
Tracey
AustraliaRestaurant not open. Needed a blind on the kitchen window.
The 2 bedroom unit had plenty of room. The beds were comfortable.
Stayed in August 2025
Reviewed: 21 August 2025
Gary
AustraliaGoogle Maps takes you to the back of the property....oops :-)
Newly renovated room was nice and well appointed. TV actually received Netflix and other streaming services without having to use my accounts.
Stayed in August 2025
Reviewed: 21 August 2025
Dave
AustraliaThe beds were too soft
The continental breakfast was great and included in the room rate
Stayed in August 2025
Reviewed: 20 August 2025
Glenn
AustraliaThe pool to be slightly heated, bbq area to have lighting, walkways needed attention to make them safer for walking , the bed needs replacing, so soft we had to roll out of it., Lacked adequate parking.
The staff were great, the breakfast included was great
Stayed in August 2025
Reviewed: 20 August 2025
Margaret
CanadaThe shower had quite a bit of mold. I know it is difficult to keep mold under control in warmer, humid climates, but this one needed a good scrub.
The pool at Seahaven is great - great surroundings. The location is a little away from the centre of Townsville, but on a quick and well served bus line. The included breakfast was good. Having a laundry on site was a bonus.
Stayed in August 2025
Reviewed: 19 August 2025
Milissa
AustraliaCoffee pod machine didn’t work.
Location to the strand
Stayed in August 2025
Reviewed: 19 August 2025
Nicole
AustraliaThe pillows aren’t comfortable
The set up of the rooms was great for a family with kids. The breakfast was great too and staff are friendly.
Stayed in August 2025
Reviewed: 17 August 2025
Louise
AustraliaAt the beginning, the property gave us a family room with bunk bed which we complained. So they sorted it out and moved us.
Once we had checked in we found the place easy, relaxed and comfortable. The staff were efficient & helpful.
Stayed in August 2025
Reviewed: 16 August 2025
Johno
AustraliaNothing
Very enjoyable stay. It had a very relaxed feel to the place.
Stayed in August 2025
Reviewed: 15 August 2025
Leigh
AustraliaMould in shower Iced up freezer
Larger rooms Comfortable beds Continental breakfast Quiet Position Sweet staff Late arrival key in security box
Stayed in August 2025
Reviewed: 13 August 2025
Eithne
IrelandRestaurant closed on site for dinner so had to head out to shops - there weren't many eating options nearby
v comfortable room and great location
Stayed in July 2025
Reviewed: 11 August 2025
Janet
AustraliaEasy walk to the bay. Lovely garden. Easy breakfast. Close to airport.
Stayed in August 2025
Reviewed: 10 August 2025
Caroline
New ZealandShould have put on the website, gym was out of action. That is why we booked this resort
Room was great, off road parking
Stayed in August 2025
Reviewed: 4 August 2025
Patricia
AustraliaClean and friendly
Convenient to what we won’t
Stayed in August 2025
Interlaken, Switzerland
Platis Yialos Mykonos, Greece
Madonna di Campiglio, Italy
Hong Kong, Hong Kong
Almogía, Spain
Pacific City, USA
Ghiffa, Italy
Sigiriya, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content