We arrived at our planned check in time, to find the staff had let another person into our room earlier in the day, and given them some of my personal details (name and phone number), without confirming her identity. This resulted in almost an hour process of being checked in, as staff had left for the day on the assumption they'd already checked us in, and had to return, and the evict the wrong guest from our apartment and car park, and then clean it. It wasn't a great start to the week long stay. We were offered an apology and a bottle of wine.

Spacious, well located close to cafes/restaurants and the beach, modern, good building amenities with spa, pool and sauna on site. 3 bathrooms to 3 bedrooms was an excellent ratio. Kitchen was well equipped with plenty of cookware, crockery etc. Ample linen with beach and bath towels were provided.

Stayed in July 2025

Noise from the street woke us at night but was party reveler's leaving bars in the township center so not much can be done about that. Bunk beds could do with an upgrade to single beds as not really suitable for teenagers or grown-ups, as a bit wobbly and not sturdy enough for grown teens to get up on, so suitable for smaller ages.

Lovely spacious 3-bedroom apartment with 3 bathrooms awesome for families and friends traveling! Great location only a few minutes from Sunshine Plaza, shops, restaurants and with cafes just a few steps from apartment, to get your early morning coffee. Myra and her team are fantastic, very helpful and make you feel at home. Nice lap pool with small spa adjacent which everyone enjoyed, and refreshingly plenty of towels and conveniences provided.

Stayed in January 2025

Behind the couch was very dirty and was visible as you walked past it.

Stayed in December 2024

Everything was lovely

The property was spacious and modern. Enjoyed showing both ‘adults’ room away from each other and our bathrooms

Stayed in November 2024

Myra was awesome with helping me select the right room size for our group and was always so helpful. She was able to grant us our wish for an early check in so we could get ready for our special event in plenty of time.

Stayed in September 2024

It wasn't the exact apartment we booked, however, we were very fairly reimbursed for that inconvenience. But that had nothing to do with the apartment we were given - it was lovely, it was just one bed short for our needs!

Beautiful and quiet with an amazing outlook over the water, and a fantastic and safe location.

Stayed in August 2024

Third bedroom beds lacked a donation, but we made do.

Location and security of the building. Very helpful staff. Left my phone inside after checking out and Myra came in on a Sunday to retrieve it and deliver it to me at a restaurant. This was above and beyond and really appreciated.

Stayed in August 2024

could have been serviced, not enough toilet paper provided, no replacement rubbish bags,

the location, the unit was perfect for our needs

Stayed in October 2023

The unit was clean but a few little things were missed. Crumbs in the cutlery drawer, some stains on bedroom cushions etc.

Cotton Tree has everything you need within walking distance. The apartment was modern & comfortable with a lovely view.

Stayed in September 2023

Only being picky - the carpets could do with a clean.

Excellent location. Very spacious and modern with three bedrooms and three bathrooms. Definitely would stay again.

Stayed in July 2023

Nothing!

Spacious apartment with great amenities. Location was great.

Stayed in July 2023

Myra at reception was lovely and very helpful with everything.

Stayed in June 2023

Only 1 key.

OMG what an amazing unit. Views, location, price all of it was amazing!

Stayed in October 2022

apartment was lovely and modern and very clean and well presented. fantastic location too!

Stayed in October 2022

Get charged a $250 cleaning fee on top of the fee to stay there so be careful before booking. I wouldn’t have booked this accomodation if I had of seen the cleaning fee as well. It’s not stated anywhere that there is a cleaning fee when booking this room. Also when we left in the morning it looked like someone had been stabbed in front of our car. Lots of blood clots everywhere on the ground with foot prints walking off into the apartment block. Not sure exactly what happened but hopefully they didn’t try to get into our car.

Good location, and nice apartment

Stayed in June 2024

The apartment was very dirty, hair and dust everywhere. The sheets on the top bunk bed haven't been changed for a long time, they were dusty with lots of hair. The carpets had lots of stains and not even properly vacumed. Barbecue was very dirty as well with food scarps left and no gas.

The location and the view are amazing. The apartment is big enough with modern furniture.

Stayed in December 2023

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in January 2023

There are no comments available for this review

Stayed in December 2022