16 Cook Street, 2317 Salamander Bay, Australia
#34 of 43 hotels in Salamander Bay
Guests' ChoiceBased on 14 hotel reviews
7.9Cleanliness
8.1
Comfort
8.0
Location
8.1
Facilities
8.5
Staff
8.4
Value for money
7.0
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Showing 1 - 14
Reviewed: December 24, 2023
Leanne
AustraliaShort of supplies- ran out of toilet roll, no shampoo/conditioner which I would expect for a property costing that much money. Also, I didn’t love the bedroom that you had to walk through the other bedroom into the lounge room.
Lovely view. Host very accommodating. Good location. Enjoyed use of paddleboard and kayak.
Stayed in November 2023
Reviewed: December 19, 2023
Jazz
Singapore1) As non-locals, we were unaware of the strict requirement for a AUD2k security deposit prior to the stay. This amount significantly impacted my credit card's limit, and despite explaining, they insisted on credit card payment only. Cami, a staff member, was incredibly helpful in assisting with the card payment switch and assured us that the amount is fully refundable should there be no damages found. However, when the amount was credited back, it resulted in an additional $121 due to incurred bank charges and exchange rate variances. For future non-local guest, do be mindful to cater such difference into your hotel budgeting. 2) The property lacked proper cleanliness. As Asians, we adhere to the practice of not wearing shoes indoors out of respect for the property. However, upon discovering our feet turned black, we had to wear shoes inside, and unfortunately, there were no slippers provided on the premises. 3) Trash and litter left by previous guests were not cleared, prompting us to contact Cami (thank you so much) for assistance in getting Helen (wonderful lady) to address the issue. Despite assurances of a next-day cleanup, multiple reminders were needed before the trash was finally cleared. This situation left us with no alternative for disposing of our trash. 4) We were excited to discover a BBQ pit upon booking the property. However, upon opening it, we found the grills charred with leftover food from the previous guest, making it unhygienic for us to use. 5) We experienced a sense of insecurity when we noticed the gates seemingly opening by themselves after using the remote to close them. 6) There was a soaking wet mat right outside the door when we arrived, and it appeared that it hadn't been replaced beforehand. 7) Late Check-in at 3pm and early checkout at 10am. Could have adhered to normal hotel practices. Yet, the property wasn’t well-cleaned.
We stayed at this property from End Nov to Early Dec period. Location is perfect; nearest shopping mall - Salamander Bay square is just few mins drive and has everything ranging from groceries to clothing store and clinics. What we love: 1) Place is near Soldier’s point where few of the recommended restaurants are within walking distance. Anna Bay is 10 mins drive from the place. 2) Accommodation is comfortable throughout the stay, cool and quiet vicinity. Waking up to the breeze and the waves of the sea is pure bliss. Seaview can be directly viewed from our bedroom. This is our dream property. 3) The property has catered meshed to keep insects away from entering the place. 4) Team Port Stephens even catered a complimentary white wine for us (Lovely gesture! We felt really welcomed). 5) Automated dish washing and the complimentary sponge, dishwashing liquid, brush, utensils, plates, bowels, wine glass makes our stay feel like home. 6) Love the convenience of having 2 fridges both upstairs and downstairs, microwave oven, an Oven and Stove for cooking. 7) We appreciate the hangers, extra toiletries, shower cap and extra towels provided for our big family. 8) Washing machine found downstairs makes it convenient to wash our clothes after a day out (but no detergent provided) 9) The pool table proves to be an engaging and recreational centerpiece, providing a source of entertainment and social interaction for our family.
Stayed in December 2023
Reviewed: September 29, 2022
Mary
Australiayou couldn’t have family visitors and they were local people.
it’s was really great for the kids it had everything for them.
Stayed in September 2022
Reviewed: July 13, 2025
Lesley
AustraliaSharing the main bedroom en-suite with the fourth bedroom.
Location, location, location and the size of the and layout of the house - it was perfect for our family get together.
Stayed in July 2025
Reviewed: March 28, 2025
Soofi
IranNo hot water in the morning to take showers Is not 4 bedroom because two bedroom is sharing Neighbours was old people just looking for excuse Swimming Pool heater didn’t work
Property wasn’t that much as advertising
Stayed in March 2025
Reviewed: February 12, 2023
Rahisha
AustraliaNo extra toiletries provided. No extra condiments provided. No milk provided.
Beautiful location, heated pool was fab, very nice and big kitchen and had lots of utensils, bakeware, cutleries. Bbq facilities. The fridge was stocked with loads of ice which was just what we needed on a hot day. Snooker pool in the house was a bonus. Overall we enjoyed our stay.
Stayed in February 2023
Reviewed: July 8, 2025
Anonymous
Hong KongCouple suggestions that we had considered; a permanent standalone heater for back room in winter as that room is much less warm than central heating so we felt too warm in house while trying to heat thay room. And extra single bed sheet and duvet being accessible would have been great, I know we were supposed to establish layout of beds prior to arrival but after actually seeing layout we would have preferred to make twins upstairs, however didn't have this option. We also felt terrible at the pool heater being on full time, and understand this couldn't be switched on and off, but didn't want to waste energy. Would also love a pair of binoculars next time as the dolphins treated us with visits but we didn't travel with any. Would also have loved small sachets for washing machine use, buying a whole box of powder for a short stay was our only option.
Unbelievable views Super modern Kitchen had nothing lacking, enabling us to enjoy great wines on a cheese board or bake a cake. We really appreciated the central heating on device and the ease of electric keypad locks and heating etc. The house is simply stunning and enabled our extended family to have quiet times in different areas The pool toys, outdoor shower and paddle board were such luxuries for our family as we rarely stay by the beach and this made our lives so easy.
Stayed in July 2025
Reviewed: October 6, 2023
Anonymous
AustraliaView
Pool
Stayed in October 2023
Reviewed: October 15, 2023
Anonymous
AustraliaNone that I can think of.
Location on the beachfront was beautiful. Great size house to fit the family plus couple friends. The heated pool for any time of day swimming and space for the entertaining downstairs with the pool table and bar. Plus a great spot on the up stairs balcony for a bbq! Last but not least the morning sun rise is absolutely stunning.
Stayed in October 2023
Reviewed: February 3, 2025
Jessica
AustraliaThere are no comments available for this review
Stayed in February 2025
Reviewed: December 24, 2024
Rifai
AustraliaThere are no comments available for this review
Stayed in December 2024
Reviewed: September 10, 2023
Ellias
AustraliaThere are no comments available for this review
Stayed in September 2023
Reviewed: September 28, 2023
Anonymous
AustraliaThere are no comments available for this review
Stayed in September 2023
Showing 1 - 14
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