Reviews of Sirocco 408 by G1 - Two Bedroom Oceanview Unit
408/59 Mooloolaba Esplanade , 4557 Mooloolaba, Australia
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Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewJets in spa bath didn’t work
Thank you for your feeback. We're glad you enjoyed your stay!
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThank you for your feedback Rosemaree. This is the first we have heard of this issue, and we will look into it.
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewThe balcony and swimming pool
Badly managed heating not working for a week had to sit wrapped in blankets in the evenings. Poor management tried to take money from our account.
Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay, particularly with the heating. A new air conditioning unit was installed as soon as possible, and is now working perfectly well. Management did not try to take money from your account. However, as you know, there was a mistake done on the system and this was refunded to you as soon as we found the error.
Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay, particularly with the heating. A new air conditioning unit was installed as soon as possible, and is now working perfectly well. Management… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewLocation
Nothing
Thank you for your review. We're glad you enjoyed the location, and hope to welcome you back soon!
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewPosition & amenities.
Air conditioner in bedroom didn’t work,intake vent for it was choked.Furniture uncomfortable & general cleanliness not great.Wifi not good enough for some streaming services.
Thank you for your feedback! While we're pleased you appreciated the position and amenities, we're sorry to hear about the issues with the air conditioner, furniture, cleanliness, and Wi-Fi. Your comments have been noted and passed on to our team for prompt review and improvement.
Thank you for your feedback! While we're pleased you appreciated the position and amenities, we're sorry to hear about the issues with the air conditioner, furniture, cleanliness, and Wi-Fi. Your comments have been noted and passed … Show more
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewPerfect location. Perfect swimming area in the complex. The receptionists in Sirocco & at G1 real-estate were very understanding, very obliging & understanding.
Apartment 408 Sirocco had cockroaches in my bed over 2 nights & also in the second bedroom between the pillows . Broken bedroom door handle. We could not enter the room. This was fixed by the maintenance man, very promptly on a Saturday night. The sliding door to the front deck kept jamming. At times this took a person inside and outside to open it. A large spider on the bed. The pest man came very promptly to spray the apartment. The glass soap dish in the second bathroom fell onto the floor and smashed. I could not get into the spa to have a shower as the spa wall was too high. So basically we had to share the second shower. The light in the loungeroom was flickering so we were unable to turn this light on. We ran out of toiletries and had to buy toilet paper & hair conditioner. No placemats for the glass top table. One lounge suit was unusable. The apartment was outdated & tired in appearance. Apart from this the location was just what I had imagined, perfect.
Reviewed: 17 March 2025 · Stayed in February 2025
Verified reviewLocation and 408"s aspect is great for summer.
Not keen on the open ensuite system.
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewlocation
Ridiculous amount of paperwork , beds not set up as described, and key expired in the middle of our stay.
Thank you for sharing your experience Jane. We apologize for the inconvenience. Your feedback is important, and we’ll address these concerns to improve our process and ensure a smoother stay for future guests. G1 Property
Reviewed: 26 July 2023 · Stayed in July 2023
Verified reviewReviewed: 12 January 2023 · Stayed in January 2023
Verified review