Reviews of Springbrook Mountain Chalets 4 stars
2058 Springbrook Road Springbrook, 4213 Springbrook, Australia
Loading
Guests also reviewed these properties:
Belek, Turkey
Las Vegas, United States
Kirn, Germany
Irapuato, Mexico
Sa Coma, Spain
Niedzica Zamek, Poland
Florence, Italy
Poulton le Fylde, United Kingdom
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewSpa and location
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe setting is fabulous, with birds and night animals visiting as well as being close to numerous walks. The chalet has everything you need to cook and enjoy your time and has an open fire. Check in was easy and Paul was lovely.
We weren't sure of the oven, so we didn't use it.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewnice and quiet, like a little paradise with no car noises, only birds singing in the morning. functional kitchen, all the essentials are provided. cozy fire place.
nothing
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewBeautiful rainforest location, fireplace and spa bath were a real bonus. Visited by dozens of native birds each day, to feed on the seeds provided by the property.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe location and the chalet exceeded both mine ad my partners expectations. The hot tub was huge and was so relaxing. It was also a great experience being able to feed the parrots from our hand. Overall, the experience was 10/10
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewCosy but spacious. Loved the bird feeding. So beautifully nestled between the trees.
We were a bit cold. The firewood probably not dry enough. But still an excellent experience.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat location! The chalets are located among the trees, making it tranquil and relaxing. Paul, the manager, was very friendly and helpful. Our chalet was spotless and well-appointed. Also, for bird lovers, lots of native birds to feed.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewIt was a magical place to unwind and relax, we enjoyed everything about the stay from the privacy to the views of the birds to our lovely cabin we stayed in
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewGreat location & very private. Wildlife birds are gorgeous
Was a bit dark - could do with brighter lighting
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewBeautiful, peaceful property with gorgeous chalets (we had no.1) and so nice to see and feed the local Rosellas, King parrots and a kookaburra. Very comfortable bed and well equipped kitchen. Electric blankets on the bed was nice. Hope to visit again.
I would have preferred some sort of block out curtains in the bedroom, as we were awake early because it was so light outside. We didn’t have a fire the 2nd night because of the rain and it was freezing in the morning. (We should have taken the little oil heater upstairs but didn’t think of it.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewPeaceful spot
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewJust gorgeous! Will definitely be back.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe electric blankets were a lovely and welcoming surprise.
The tank water to drink was a really bad after taste and was hard to drink. That was it.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewRestful, charming place to reset for a few days
Nothing
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewHiper-super friendly host, super nice little surprises, beutiful little experience in the rain-forest. So many birds!!!
Was a little cold, but there was a fireplace, and many ways to make it comfortable.
Reviewed: 9 July 2025 · Stayed in July 2025
Verified review