Reviews of Sun, Surf, and Sand at Parkyn!
4557 Mooloolaba, Australia
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Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewLocation was great
There were some cockroaches in the kitchen area
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewJust let the owner of the unit know there seems to be a water leak from the airconditioner in the wall between the main bedroom and the room beside it. The carpet gets damp in both rooms and you can see a water stain.
Reviewed: 28 January 2025 · Stayed in January 2025
Verified reviewThe unit is spacious and in a great location, I was just expecting more for the price paid
Overpriced
Reviewed: 4 November 2024 · Stayed in November 2024
Verified reviewCollection and drop off the keys on site at reception would have been much more convenient. Also the name of the apartment block “Newport” would have been clearer than Sun surf … on Parkyn
Hi Jenene, The name ""Newport"" is clearly mentioned in the very first sentence of both your confirmation and check-in emails. If this was overlooked, that’s unfortunately on your end. As for key collection, the onsite service charges an exorbitant fee for key drop-offs, making it impractical for us to offer. We aim to balance convenience with affordability for our guests.
Hi Jenene, The name ""Newport"" is clearly mentioned in the very first sentence of both your confirmation and check-in emails. If this was overlooked, that’s unfortunately on your end. As for key collection, the onsite… Show more
Reviewed: 27 October 2024 · Stayed in October 2024
Verified reviewHad to collect keys from a convenience store 5 mins drive away - keys were not ready when went to collect so had to come back. Rather inconvenient about having to leave location on arrival and drop off. Would not book again.
Costing for what the apartment was.
Hi Lauren, Thank you for your feedback. However, check-in time is clearly advertised as 3pm, and expecting keys to be ready at 11am is entirely unreasonable. Our process is designed to align with standard check-in times, and arriving significantly earlier without prior arrangement is beyond our control.
Hi Lauren, Thank you for your feedback. However, check-in time is clearly advertised as 3pm, and expecting keys to be ready at 11am is entirely unreasonable. Our process is designed to align with standard check-in times, and arriving signi… Show more
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewReviewed: 16 July 2024 · Stayed in July 2024
Verified reviewReviewed: 15 July 2024 · Stayed in July 2024
Verified reviewReviewed: 17 June 2024 · Stayed in June 2024
Verified reviewGreat location
Key pick up & drop off is inconvenient
Reviewed: 7 June 2024 · Stayed in May 2024
Verified reviewReviewed: 30 May 2024 · Stayed in May 2024
Verified reviewIt was clean and convenient.
It was excessively overpriced. The cleaning policy was aggressive as was the language used to inform customers about it. It was also very inconvenient to travel all the way to Alexander Headlands to pick up a key and then do the same to drop it off. I’m the one that paid all the money. Why am I doing all the running around…
Reviewed: 2 May 2024 · Stayed in April 2024
Verified reviewReviewed: 22 April 2024 · Stayed in April 2024
Verified reviewReviewed: 3 March 2024 · Stayed in March 2024
Verified review