Reviews of Sunbird Motel
37159 Bruce Highway, Julago Via Townsville, 4816 Townsville, Australia

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Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewWe gave a lively meal cooked for us, they were generous portions, also it was close to the main road but was not noisy
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewClean and comfortable. Friendly host. It is great for an overnight stay right on the A1 highway.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewWe liked everything
It was too good to dislike
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewHad everything you needed for a motel stop over. Great gardens and ideal location to visit the Billabong Sanctuary!
Nothing!
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewIt was quiet and the staff member was very pleasant.
There was no place to eat and we had to drive 15 minutes to the nearest food outlet. The bathroom was a bit dated.
Reviewed: 11 July 2025 · Stayed in May 2025
Verified reviewPretty surrounding
Entrance is hard getting off highway.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewGreat spot and lovely little motel. Spotlessly clean and everything you need. And lovely staff of you need anything extra. Would definitely come back
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThe room was clean and the bed was comfortable. The towels were soft and fluffy. Despite being situated next to the main highway it was fairly quiet.
I didn't like that I had to go to reception to ask for things that are usually in your room at other motels, ie: soap, crockery (including coffee cups), cutlery, iron, hairdryer, blanket and extra pillows. Having said that, I'm sure if you asked these things would be provided. The air-conditioning was preset and couldn't be adjusted - it wasn't cool enough for my partner. There are no fans. There are no soaps or other toiletries provided. The basin was outside of the bathroom.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in May 2025
Verified reviewStaff was very friendly and accommodating. Room was clean and comfortable.
Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewWas right on the highway yet fairly quiet. Easy to find. Facilities were great and fitted my needs
Carpark not particularly well lit
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewFriendly staff, clean, quiet and comfortable. For a quick stay it was perfect!
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewThe Host is a beautiful lady
Thank you for taking the time to provide feedback. It is appreciated. Happy and safe travels.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewOld building, but clean. Great to finally see someone have a large TV, instead of a computer size screen, large fridge quite comfortable stay. Very friendly reception on arrival. I would stay there again.
Lack of some toiletries and some plates and cutlery, would have been nice.
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewThe room was spacious and comfortable. Although it's on the highway, it's set back far enough with lots of trees around to nearly mute the road noise. The best thing about it though was Leanne. She was so friendly and has frozen, home-made meals for the hungry traveller, just bring cash with you. I can recommend the chicken and roast vegies. Amazing service, I'll definitely be back.
Parking was tight for my 14t truck but I now know what size truck I can get in there. haha There's no food close by but Leanne's frozen meals make up for it.
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewVery clean and very friendly staff
Needs a better turn in lane being on a major highway
Good morning John, thankyou to completing the Motel review. We agree motel would benefit from turning lane unfortunately after years of complaints to Main Roads very little has been done. Hope you enjoyed your time in Townsville. Kind regards the Staff at Sunbird Motel
Good morning John, thankyou to completing the Motel review. We agree motel would benefit from turning lane unfortunately after years of complaints to Main Roads very little has been done. Hope you enjoyed your time in Townsville. Kind re… Show more