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Reviews of SunPalms Motel

160 Gladstone Road, 4700 Rockhampton, Australia

#32 of 63 hotels in Rockhampton

Guests' Choice

Review score

Based on 330 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 16 July 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Had an issue with something in the room. Maintenance were straight onto it and it was fixed before I returned in the afternoon... New towels each day. Comfy beds. Our room looked like it has been renovated recently. Parking outside room on site. Restaurant on site. Close by to shops. Friendly staff

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    Booked for a kids sporting weekend. Room was spacious and super clean!
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Very clean

    Stayed in July 2025

  • Reviewed: 12 July 2025

    7.0
    Convenient one night stay
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was an stale ,musky smell in room Need to air rooms out

    Convenient, meals were fantastic very large

    Stayed in July 2025

  • Reviewed: 8 July 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was absolutely perfect especially the service at a late hour, except for the pillows!!! All three of us, had to use folded up towels as pillows as all those provided were far too thick /large. This was not as comfortable and we did not sleep as well as we should have. We are not sure why but every motel (3) we have stayed in so far on our trip to Cairns and back seems to think we all love sleeping with our spines completely out of alignment. After sitting in a car all day we long for a stretch in a flat bed with a thin to medium thin pillow. ‘We’ are two tall and well built athletic males and one female. Thank-you for your consideration.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    8.0
    Will definitely stay again. Great value for money
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    A little out of town

    Big clean room, quiet, friendly, helpful staff

    Stayed in July 2025

  • Reviewed: 18 May 2025

    7.0
    Value for money.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited washing facilities. I ended up handwashing though and using the dryer, so not too bad. Paper thin walls. Could hear neighbour snoring.

    Staff were beyond lovely and helpful - in reception and the kitchen in restaurant area.

    Stayed in May 2025

  • Reviewed: 16 May 2025

    9.0
    Thanks for the upgrade good spot for a stay Was quiet and clean
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Big room and an up grade to boot

    Stayed in May 2025

  • Reviewed: 19 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location and everything within the reach

    Stayed in April 2025

  • Reviewed: 17 March 2025

    8.0
    Very good
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great customer service. Very obliging staff.

    Stayed in March 2025

  • Reviewed: 15 March 2025

    9.0
    Easy
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Convenance and flex y

    Stayed in March 2025

  • Reviewed: 8 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bed could be more comfortable, the TV could be larger, I would like some milk in the fridge for coffe/tea.

    Great location, no road noise at night, clean room, aircon works well, great lighting and powerpoint access, shower in the bathroom works well, loved the toiletries, soft towels, complimentary water, drink coupon, had a nice meal at the restaurant, friendly staff, great value for money.

    Stayed in March 2025

  • Reviewed: 12 February 2025

    7.0
    Good
    • Business trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed needs replacing.

    Stayed in February 2025

  • Reviewed: 16 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No blankets

    Easy access

    Stayed in December 2024

  • Reviewed: 7 January 2025

    8.0
    Comfortable and convenient. Ample wardrobe space and large bathroom.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No blankets that I could find, just the bedspread

    Easy access, ample PowerPoints for recharging our devices

    Stayed in January 2025

  • Reviewed: 29 December 2024

    7.0
    Great for a short stay
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    The pool is need of upkeep but on one of the hottest days it did the job and was quite good to swim in , one of the beds would nearly sink to the floor when we got in it and the shower door doesn’t shut properly

    It was conveniently located , we were put in one of the last rooms so we’re away from any road noise , we asked could we check in any earlier then 2 and they let us in at 12 which was awesome as we had my 2yo with us and he was tired by then , the bathroom and closet were huge and so was the room , would definitely stay here again

    Stayed in December 2024

  • Reviewed: 29 December 2024

    8.0
    Very good
    • People with friends
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    The single beds weren't very comfortable pretty hard actually I woke with a very sore back. The mini fridge freezer had iced over so the fridge wasn't cold. Had to defrost it so the fridge would work.

    It was lovely, clean and roomy, we had no neighbours so was very quiet. The shower had shampoo/conditioner all in one and a shower soap too, the sink has hand soap, they all smelt great! The pool was great and has a lip the whole way round the pool so if little ones go to deep they can hold onto the lip until you reach them. The parking is amazing!

    Stayed in December 2024

  • Reviewed: 24 November 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Not much...but the fridge ice compartment was blocked up and the fridge door open when i got to the room. Took a while to cool down the temperature in the fridge.

    Not many accommodations locations provide a washer towel in the bathroom anymore. It may be a little thing, but it is an added extra when you don't want to use a hand towel to wash yourself in the shower.

    Stayed in November 2024

  • Reviewed: 20 October 2024

    9.0
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 20 October 2024

    8.0
    It was great to stay in a comfortable bed after a long day driving and kids loved the pool.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    Excellent facilities in room kids enjoyed the pool after a long day driving and very comfortable beds so we slept in the next morning we woke up refreshed for another day of travelling will definately stay again in the future.

    Stayed in October 2024

  • Reviewed: 15 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Only minor thing we could fault, was no netflix or anything (for our son early in the morning)

    Comfy beds, spacious room, shower was nice.

    Stayed in September 2024

  • Reviewed: 8 October 2024

    9.0
    A surprise package in Rockhampton. Great rooms great staff
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Didn’t have to go anywhere for food or drinks

    Stayed in September 2024

  • Reviewed: 5 October 2024

    8.0
    The staff were very accommodating m
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There were a few minor broken tiles in the bathroom aside from that nothing to make comment about

    Did not attend breakfast

    Stayed in October 2024

  • Reviewed: 3 October 2024

    9.0
    Enjoyable, comfortable stay. Accommodation very much met expectations.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    N/A

    Rooms located way from busy road and very quiet. Spacious rooms with sofa for in room relaxation as well as microwave and toaster for in room dining. Rooms all have allocated parking, High level of cleanliness.

    Stayed in October 2024

  • Reviewed: 28 September 2024

    8.0
    Great location and comfort for a rest half way between Townsville and Brisbane.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We could of contacted reception how ever we didn’t, the people next door didn’t seem to consider the others around them with noisey children in the room and running around the car park as they smoked out the front. We were also super tired and I am guessing the kids too were stuck in a car all day as well. So I am going with thin walls

    Couldn’t fault check in nor the room, direct parking out the front of the room. My daughter loved the pool. Food at the restraint was amazing, the roasted pumpkin mash devine. The shower pressure and temp control was highly appreciated after a 10 hour drive.

    Stayed in September 2024

  • Reviewed: 28 September 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Windows are old and dirty. Beds are uncomfortable

    Room size and clan linen

    Stayed in September 2024

Showing 1 – 25

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