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  5. Reviews of Sydney Harbour Marriott Hotel at Circular Quay

Reviews of Sydney Harbour Marriott Hotel at Circular Quay This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

30 Pitt Street, Sydney Central Business District, 2000 Sydney, Australia

#119 of 325 hotels in Sydney

Guests' Choice

Review Score

Based on 3181 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.5

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    7.7

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe City View King, Guest room, 1 King
    • Stayed 8 nights
    • Submitted from a mobile device

    Front desk staff was not so friendly when I checked in. Put my name wrong twice, and showed very unhappy when I drew his attention in this respect. Even though now, they still call me 'Chi Leung'

    Stayed in May 2024

  • Reviewed: May 7, 2024

    7.0
    Basic rooms with a great location
    • Leisure trip
    • Family with young children
    • Deluxe City View King, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very basic and not overly attractive. It didn't feel luxurious at all. The bathroom was great though and the bath was a bonus. We asked for a room with a nice outlook, but our room mostly faced a brick wall. The pillows also were not great.

    Location was fantastic as we were cruising out of Circular Quay, so it was a 5min walk to the ship. It was also only a 15min walk into the city. Right next door is a little cafe where we had a fantastic breakfast which was well priced. The light rail is also only a 5 min walk away.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Great stay at the Marriot in Sydney Circular Quay
    • Leisure trip
    • Family with young children
    • Deluxe City View Twin, Guest room, 2 Double
    • Stayed 3 nights

    The lifts were so slow due to maintenance

    The location of the hotel is amazing for those that do not mind a quick tram ride or a walk to the shops. The rooms and beds were comfortable and clean. The staff are so attentive and helpful, throughout the entire stay. The buffet breakfast had so many options for all the family.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe City View King, Guest room, 1 King
    • Stayed 1 night

    Location comfortable room good room service

    Stayed in April 2024

  • Reviewed: May 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe City View King, Guest room, 1 King
    • Stayed 1 night

    That I was only there for 1 night but will be back in the future

    That there was a table I could use for writing

    Stayed in May 2024

  • Reviewed: May 4, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe City View King, Guest room, 1 King
    • Stayed 4 nights
    • Submitted from a mobile device

    Way too crowded for us. There were always masses of people in the foyer making it less than relaxing

    Location

    Stayed in April 2024

  • Reviewed: May 4, 2024

    8.0
    A great location
    • Leisure trip
    • Family with young children
    • Deluxe City View Twin, Guest room, 2 Double
    • Stayed 5 nights
    • Submitted from a mobile device

    We stayed 5 nights and had our room cleaned twice eventhough we were out most days until 2pm We had to ask for coffee water and towels most days When we paid almost $2000 for 5 nights I expected better

    A great location very handy for the light rail

    Stayed in April 2024

  • Reviewed: May 4, 2024

    9.0
    Relaxing
    • Leisure trip
    • Family with young children
    • Deluxe City View King, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Not the best view

    Breakfast

    Stayed in April 2024

  • Reviewed: May 4, 2024

    9.0
    Great and value for money
    • Leisure trip
    • Travelers with friends
    • Deluxe City View Twin, Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Close to the harbour

    Stayed in March 2024

  • Reviewed: May 4, 2024

    8.0
    Overnight stay
    • Leisure trip
    • Family with young children
    • Deluxe City View Twin, Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom wasn't overly clean Pillows were very high and firm and were more like bolster cushions which made them uncomfortable to sleep on.

    Location to the harbour and tram / train lines is excellent Friendly, efficient & helpful concierge staff Hotel facilities including dining options are excellent Lighting options in the room.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe City View King, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Room

    Stayed in March 2024

  • Reviewed: May 2, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe City View King, Guest room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    Did not like the elevator situation. Waiting 15 mins on the floor to catch one that is not already full. Wasted a lot of waiting time.

    Staff friendly and location perfect.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Opera House View King, Guest room, 1 King, Opera House view
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom a bit old.

    Loaction and room with Opera House view. Amazing view!

    Stayed in April 2024

  • Reviewed: May 1, 2024

    9.0
    Will stay again
    • Leisure trip
    • Group
    • Opera House View King, Guest room, 1 King, Opera House view
    • Stayed 3 nights
    • Submitted from a mobile device

    Great staff, very nice rooms, very good gym facilities.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe City View King, Guest room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    I loved receiving a choc mudcake with white chocolate and fruit topping for my birthday. Thank you

    Stayed in April 2024

  • Reviewed: April 30, 2024

    9.0
    Excellent location, great amenities and friendly staff
    • Leisure trip
    • Family with young children
    • Deluxe City View Twin, Guest room, 2 Double
    • Stayed 4 nights

    A window that opened to let in fresh air would be a bonus

    Only 2 minutes walk to trains, ferries, trams, cafes. Kids loved the pool and being able to use the pool from 6.00am to 11.00pm is far more accessible than most places we've stayed. Staff were super friendly

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe City View Twin, Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    Our bed for 2 seemed small!

    Lovely breakfast and ex decor.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Opera House View King, Guest room, 1 King, Opera House view
    • Stayed 2 nights

    Other than that. The rooms are very dated and are in need of renovation. Staff mixed me up with another guest with the same last name and took me to the spa suite room which looked like a hostel. After almost an hour of sorting it out, I was finally taken to my room with the opera house view, which is slightly better than the spa suite room. The bathroom doors, tiles, facilities are looking tired and dated. If the rooms could be renovated to as nice as the lobby, that would be great.

    Location is fantastic. A short walk to circular quay and opera house.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe City View King, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom facilities were no better than staying at a budget motel

    Location to cruise terminal

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe City View King, Guest room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    Lifts were being serviced so lengthy wait at peak times

    Location was convenient

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe City View King, Guest room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    The water pressure and temperature in the shower was not good. The pressure was low and it was far too hot and temperamental

    The location, the bed, the welcome drink on arrival

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Excellent location- very close to station, ferry, light rail and restaurants.
    • Leisure trip
    • Family with young children
    • Deluxe City View Twin, Guest room, 2 Double
    • Stayed 2 nights
    • Submitted from a mobile device

    The customer service was pretty slow and standard, though the front desk was full of staff. I called about 20 mins prior to get my car ready and still wasn’t ready when I reached the lobby. The valet parking was pretty pricey, but paid for convenience and hence service was slow. The bathroom was dated, no fan, needed drawers/cupboard at the vanity. I was expecting more from a 5 star hotel.

    The pool was nice and not cold. I really liked the portable cot, my baby slept well. The beds were comfy. The buffet breakfast was great

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Enjoyed our stay however disappointed in the hotel this stay compared to a previous stay.
    • Leisure trip
    • Couple
    • Deluxe City View King, Guest room, 1 King
    • Stayed 2 nights

    Price for breakfast meant we went elsewhere Shower - force/flow of water was slow, certainly not power shower standards or what I would expect from a 5 star hotel.

    Location, friendly staff, room available for an early arrival

    Stayed in April 2024

  • Reviewed: April 27, 2024

    9.0
    Great location
    • Leisure trip
    • Couple
    • Deluxe City View King, Guest room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    No fan in the bathroom No espresso coffee

    Location was amazing

    Stayed in April 2024

Showing 1 - 25

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