Reviews of Tessa's on the Beach 5 stars

Great location and staff. Very helpful friendly and accommodating. Being right on the beach is awesome. Definitely good value.

The sound carried quite a bit from people walking past the doors. Mini-bar and normal bar was very expensive

My parents enjoyed their overnight stay. They really enjoyed the ocean view. They loved the fact that they could go out to swim and come back and wash down right beside the outside area of their room before entering. The room was very spacious for the two of them. They also loved the facilities. Very clean.

Not much

Certainly not a 4 star Was fairly basic Too small particularly the bathroom. Mattress hard

Gorgeous decor. Nice and comfortable.

The noise from the airport.

Location

The staff, the happy hour, closeness to beach, the shampoo, conditioner,body soap,

The planes flying over with air traffic noise, the large rain shower needs a handheld as well.

easy access no fuss by staff

nothing

The wallpaper in the rooms are gorgeous! Loved the coffee cups. Also the proximity to beach and public transport is great!

Arrival felt so awkward. Receptionist didn't smile at all and greeted us with what seemed a practised speech. It was really unwelcoming, uncomfortable and weird! The property is obviously really old and despite the renovations, still feels really old and yuk. We had the cheapest room type and it was tiny. It smelt like cheap deodorising spray. Bathroom felt old. Hot water took a long time but thats understandable (old pipes maybe?). The bed was ridiculously uncomfortable making noise every time we moved. We did not get any sleep. When we advised the hotel of this, instead of looking into it or apologising, they said no previous guests had complained. Like we made it up??! Not good customer service! We just felt that the website and photos didn't represent the property correctly. The penthouse/beachfront rooms would be great though. And the pool (and pool fence) is lovely! Another piece of advice for management - We realise you need to have set check in times, however if the hotel is quiet, giving a sightly earlier check in goes a long way. We politely asked if we could arrive slightly earlier and was told they were full and couldn't offer this. It turns out that the hotel was nowhere near full, there were plenty of rooms available. In fact it felt like a ghost town when we were there! We did not see any otger guests! And even if they were full, does it really take 4hrs to get these tiny rooms clean?! Lol! They were just being lazy and difficult. Nearly every time we check into a hotel we get early check in, so its nothing unusual. Something else that could be nice - We advised beforehand that it was our anniversary. Although we expected absolutely nothing - if, for example, there are better rooms available, it would cost the hotel nothing to upgrade and would once again go a long way to making guests happy. At the very least a little chocolate or note on the bed wishing the guests a happy occasion. It's not difficult!

I loved the unique attention to detail on the room furnishings. Access to the beach. Very nice hosts.

Clean and quite quiet (given proximity to Coolangatta airport). Comfortable bed. Good hot shower. Easy check-in and checkout. Easy pedestrian access to beach. Good off-street parking. Great place to stay before catching a morning flight!

Nothing

The helpful and friendly staff, easy check-in . Very good communication with property.

The noise from other units, airport and road

Design and color of environment was great

Bathroom was too small, so as soon as you open shower and while water is still cold you should wait for it to be warm and cope with cold water

Nice and close to the beach and to where we had to go

Stairs, no privacy in each room, no parking for each room

It’s so pretty, very Miami Beach style. Comfortable, toiletries were amazing, if you forget anything don’t worry it’s all there. Mini fridge is stocked up. Free bottles of water. Liam was so lovely. Really wish the weather was better to utilise the pool and front hammocks.

Mini fridge stocked up so much leaves no room for your own stuff. Minibar is quite pricey. Planes are very loud. Ana messaging in the morning before check out time regarding car being gone when it wasn’t. Some confusion around rego.

Easy access to beach, quiet accomodation, close to Gold Coast airport. Stylish room features, comfortable bed and welcoming staff. Option to get a coffee made on site was a bonus.

Happy with all elements of our stay here :)

Beautiful retro styling

Needed blockout blinds - found it very hard to sleep

Location. Cleanliness and beautiful room.

Would have appreciated basic cutlery and a microwave and mugs instead of tea cups.

Amazing location and happy with price for this location. I stayed 1 night and paid around 300 at the time (during winter season) The rooms are clean, and they even have happy hour drinks and pizza.

theres not really anything to complain about but Its a simple room though so there was no cutlery and i wouldnt recommend the coffee from there, but overall its a really great stay and id love to stay again.

On the beach and close to the airport.

It was all lovely

Literally right on the beach phenomenal views hop on the bus for $.50 and drive all through town to restaurants that are right on the ocean