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  5. Reviews of The Capsule Hotel

Reviews of The Capsule Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

640 George Street, Sydney Central Business District, 2000 Sydney, Australia

#195 of 344 hotels in Sydney

Guests' Choice

Review Score

Based on 158 hostel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.5

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: September 1, 2025

    9.0
    Really good and fun!
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 2 nights
    • Submitted from a mobile device

    Was not expecting the street noise to be so intense. I understand from location it wouldn’t be quiet but maybe some window isolation would be a good improvement.

    The bed, facilities and staff were great. Im really thankful to people at front desk.

    Stayed in September 2025

  • Reviewed: September 1, 2025

    7.0
    Good value for accommodation in Central Sydney.
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 3 nights
    • Submitted from a mobile device

    Mattresses are a little firm, even for someone who generally prefers that. Be aware Sydney is a city that doesn't really sleep and because you're so central, you will hear everyone out on the town. I'd recommend taking ear plugs.

    As far as capsule hotels go, these are pretty good: minimal noise from the other occupants; not too hot (I was there in Winter so that probably helped). Super centrally located & opposite a supermarket which was great. If you're a tourist, it ticks the boxes of having somewhere to sleep so you can spend your time & money actually exploring Sydney.

    Stayed in September 2025

  • Reviewed: August 31, 2025

    8.0
    Fantastic location, comfy beds with screen for privacy. Towel is included in the price.
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 2 nights
    • Submitted from a mobile device

    It could be brighter. The lift is slow, could be due to the old building.

    The location is just opposite World Plaza. From the airport, just take the train to the Museum station and walk 400m to the hotel. It’s also very close to the Town Hall station where all the connections are.

    Stayed in August 2025

  • Reviewed: August 21, 2025

    9.0
    You’re paying for convenience and comfort.
    • Leisure trip
    • Solo traveler
    • Female Capsule
    • Stayed 2 nights
    • Submitted from a mobile device

    The privacy screen is loud and can disturb others (even making an effort to be quiet, the pull screen is still awkward and noisy to use). A curtain would be better, I think. It is pricy for a capsule hotel. I’ve stayed in similar quality capsules in Singapore and Seoul for a third of the price.

    It’s well-located, with many restaurants and cafés nearby. The area is super walkable, making this a convenient stay. Staff gave great instructions to find and enter the property (especially for late arrivals). The beds are comfortable and the shared bathrooms were clean.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Female Capsule
    • Stayed 5 nights
    • Submitted from a mobile device

    No cooking facilities.

    Very central, close to opera house, botanic garden, trains, metro and ferry. Loads of restaurant options around. Very clean and private.

    Stayed in July 2025

  • Reviewed: July 26, 2025

    9.0
    Good place .. for a solo female traveler who has a budget , close to train and shopping
    • Solo traveler
    • Female Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Good area

    Stayed in July 2025

  • Reviewed: July 20, 2025

    8.0
    Great Value
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    Great price for a great location in the heart of Sydney. Pleasant staff, clean and comfortable

    Stayed in July 2025

  • Reviewed: July 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect central position!

    Stayed in June 2025

  • Reviewed: July 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    Trams, and KTV pub next door, people.on George Street is noisy all night.

    Stayed in June 2025

  • Reviewed: July 11, 2025

    8.0
    Grate place to stay
    • Business trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 7 nights
    • Submitted from a mobile device

    Couldn't find anything for the price you paid to be central to everything dat the city had to offer you can't complain !!!!!

    How clean bath rooms and kitchen were

    Stayed in July 2025

  • Reviewed: July 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 3 nights
    • Submitted from a mobile device

    Friendly, helpful staff; close to plenty of shops, restaurants, sites, and local transportation; clean, well maintained rooms, capsules, and bathrooms; wifi worked well; awesome high flow shower heads

    Stayed in July 2025

  • Reviewed: July 1, 2025

    7.0
    The Capsule Hotel is an upgrade on sleeping and privacy from a backpackers and worth the extra money, if that’s importan
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 9 nights
    • Submitted from a mobile device

    Unfortunately the lift was broken during one of my stays and the reception level is three and majority of capsules are on levels four and five. Impossible for accessibility impaired people. Made check in and check out with baggage very very difficult. Zero flexibility on moving bookings and staff are not lenient at all, very strict on policy and lacking compassion. Kitchen only has toaster, kettle and microwave so not suitable for making any meals.

    The capsules are a decent size, private and mattresses are comfortable. Multiple unisex showers and toilets available on each level. Locker size in A and C rooms are very decent. Good allocation of fridges and freezers for supplies.

    Stayed in May 2025

  • Reviewed: June 10, 2025

    8.0
    Overall, I enjoyed my stay and will almost certainly stay there again when in Sydney.
    • Business trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 3 nights

    I feel that the toilets need some improvement. They were a bit run down, lighting was very poor for shaving or putting on makeup, and they didn't feel as clean as the rest of the facilities. Also, tea towels in the kitchen would be useful.

    The location of the Capsule Hotel is exceptional, as is the value for money. I wouldn't rate the sleeping capsule itself quite as highly as my first visit, but I did spend three comfortable nights there.

    Stayed in June 2025

  • Reviewed: June 10, 2025

    8.0
    Very Good
    • Solo traveler
    • Mixed Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    No tv

    Peace and quiet

    Stayed in June 2025

  • Reviewed: June 8, 2025

    9.0
    Well recommended and will stay again.
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 3 nights

    Noise blind, rubber mat along the wood frame would help reduce noise when guest open or close the curtain.

    Prime location. Great renovated room. and super clean.

    Stayed in June 2025

  • Reviewed: May 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathrooms could do with a little work, they appear very dated but functional.

    Perfect location, right in the CBD. Beds were spacious and very comfy! Also really warm in the capsules too

    Stayed in May 2025

  • Reviewed: May 23, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 3 nights
    • Submitted from a mobile device

    There's a weird smell in the corridors. The hand soap in the bathroom smells awful

    Pods are super cosy and comfortable. The place was very nice and clean. It was very quiet and peaceful to sleep overnight. It had some great views out the windows. Some very fancy looking stairs and chairs in waiting rooms. Showers have plenty of space and nice water pressure. Nice looking tiles. Overall a very well kept building with nothing that makes it look run down

    Stayed in May 2025

  • Reviewed: May 20, 2025

    8.0
    Good place to stay for a lay over
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    Only 2 showers on my floor and it was a bit crammed. Can be a bit loud being close to street level.

    Location was prime, bedding was fine, staff were super friendly

    Stayed in May 2025

  • Reviewed: May 19, 2025

    8.0
    Pleasant in winter, Uncomfortable in summer.
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 2 nights
    • Submitted from a mobile device

    The pod fan doesn’t work / isn’t efficient. Luckily it isn’t warm this time of year otherwise I would’ve had an unpleasant and uncomfortable experience. You need to bring your own locks (x2) to secure your items while you’re gone.

    Excellent location, very convenient, new pod design looks good.

    Stayed in May 2025

  • Reviewed: May 18, 2025

    8.0
    Clean , comfortable , private
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    The location is very central a little loud which is expected due too location

    The bedding is very clean nice pillows and duvet blanket the blind makes it very private

    Stayed in May 2025

  • Reviewed: May 15, 2025

    8.0
    Great location, Great price and would recommend
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 2 nights

    Great location and clean

    Stayed in May 2025

  • Reviewed: May 11, 2025

    7.0
    Best budget stay during vacations or travelling.
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 4 nights

    Bathrooms were kind of dirty but the rooms were pretty good.

    The privacy in the rooms are really nice.

    Stayed in May 2025

  • Reviewed: May 11, 2025

    8.0
    Great price and location overall great this is the 3rd time ive stayed and ill stay more often
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    The beds that are up high

    Beds and pillows are nice n clean and comfortable and the blind is perfect for that privacy

    Stayed in May 2025

  • Reviewed: May 6, 2025

    7.0
    I only stayed there for work and rest .
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    In the heart of the Sydney City .

    Stayed in May 2025

Showing 1 - 25

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