No communication from the staff before arrival and required to call the emergency number to check in.

Excellent place to stay with all the facilities that we need to start the Great Ocean Road trip.

Stayed in August 2025

Great location The staff had prepared well. It was spacious with excellent facilities

Stayed in June 2025

No one was around when we tried to check in. Key safe didn't work, no one answered number provided, and I had to follow cleaner who eventually managed to find a key, almost an hour after we arrived.

Plenty of room, really comfy beds!

Stayed in October 2024

Bed needed more warmth like a heating blanket

Clean and beautiful accommodation

Stayed in May 2024

Limited cooking utensils - pots/pans No tea towels, sponges, etc. to tidy up during an extended stay. A Sun umbrella is needed on the top deck to enable full utilisation of that great space during the day.

Location; layout; comfort

Stayed in January 2024

Very very noisy from apartment above.

Good location, well fitted out /set up and lovely and clean. Staff really helpful in resolving a maintenance issue.

Stayed in January 2024

Very well furnished, spacious spaces and big terraces. Nice view. Comfortable beds. Had a great time.

Stayed in January 2025

No communication/contact from host even upon repeated attempts to get in touch. No hair dryer, no instructions on how to get keys, only found it by chance..i didnt get the Diggs, ended up downstairs at the studio..no ability to dry swimmers as there is no sun nor drying facilities. Room downstairs was not sound proof and could hear footsteps fr tenants upstairs until they went to sleep after midnight..not ideal when you have young kids needing quiet time.

What breakfast?

Stayed in January 2025

This property is not suitable as a holiday let. There are two properties - the apartment upstairs and the studio below. The blurb on booking.com is misleading as the pictures focus on the apartment. However, when we came to book there was no clear warning that we were actually allocated the studio. We felt that this was dishonest at best. But here's why we think the studio should NOT be rented out as a stand alone property. There is ZERO soundproofing between the two properties. We could hear everything - conversations, people moving about, stomping, music....everything. In addition, the groups in the main house were partying and enjoying themselves until 1am / 2am every night and we had to resort to banging on the connecting door to ask them to keep the noise down so we could sleep. The people in the main house had obvously paid a lot of money to enjoy themselves, so it was unfair on all of us that we were put in this position. If it weren't for this, we would be prepared to overlook the other negative aspects (front porch that hasn't been swept in months, dirty windows, no hot plate for cooking in the otherwise large kitchen, TV not working and wifi unreliable). However, the noise issue made the stay the most exhausting and fraught holiday we have had since backpacking as students.

The location wasn't bad, being walking distance from the beach. That was about it.

Stayed in December 2024

Misleading and Deceiving advertising. We booked "The Diggs" as advertised and as an "Entire Family Home". We did not book the "Studio Diggs", which is a Cold, Bare, Garage that has been converted into a simple studio room. There was no option to choose The Diggs, Studio Diggs or entire House - it was only one option - THE Diggs and as the entire house. WHAT WE GOT - a TV that never worked. Barely worked for more than 2-3 minutes without stalling and at times will not connect for hour-a. Wifi never worked. The kitchen is actually a Butlers Pantry - smallest/cheapest bar fridge that turned on/off constantly - so we used our esky with ice. There was no cook top, no sandwich press/grille, nothing to cook with. There were no plates. There was a cheap plastic Salad Bowl. Set with 3 serving Bowls (one was broken). On arrival, the key box would not work and once we called reception and realised what we got, we complained instantly! The Reception is at the Anglesea Riverside Motel and managed by The Great Ocean Road Resort. She checked the Booking App and also agreed it's misleading, however told us, Booking.Com is a 3rd party advertising and not really their problem. However, the resort offered a 3 bedroom 70s style stale unit at the motel or stay one night and find another place - we were about to cancel the holiday. We decided to just stay and put up with the mess. The reception did mentions it's the first time anyone has complained - well checking the reviews, since January 2024, there are 4-5 negative reviews about being mislead. Obviously they are either not reading the reviews or blatant dishonest. NOW THE NOISE - You can hear every footstep, loud bangs from items dropped, toilet flushed or taps running, children screaming etc. We woke up a few times during the nights. Surely there is a compliance requirement for accommodations. No soundproofing!

Misleading and Deceitful Advertising. The beds were comfortable and had a clean modern bathroom.

Stayed in November 2024

Very clean. Easy check in

Stayed in August 2024

Nothing. Would be nice to have a dryer and milk included since coffee was included.

Beautifully designed and so spacious

Stayed in September 2024

It is very deceiving when described as whole house when it was just the bottom floor.. Also some cutlery in the drawer was dirty and sticky.. We quickly rewashed so not a massive deal.. Also water pressure in shower was not great..

Location was perfect! Can walk to beach, restaurants, cafe and Anglesea river! Good, fast response communication with host.. Beds were sooo comfy!

Stayed in January 2024

It's nice for a small getaway but was disappointed that we only had bottom level, it should specify that it's top and bottom level not say house. We could also hear every foot step up stairs while trying to sleep. Other then that it's a cute place and great location

Great location and can use other facilities

Stayed in January 2024

I could hear the people upstairs walking around which is very loud and extremely annoying since there is nothing to deaden the noise of the sub floor. It woke up me and family up quite a few times during the night and day when we tried to get a little snooze in before our next activity.

I liked the open plan but was disappointed that the there was no cooktop.

Stayed in December 2023

not a biggie but a better quality pan for making breakfast would be great.

Spacious, close to restaurants, shops, river, beach

Stayed in December 2023

Nothing

Clean and neat had all that we needed .

Stayed in May 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in October 2024

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Stayed in June 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in December 2024