Reviews of The Island Gold Coast 4 stars
3128 Surfers Paradise Boulevard, Surfers Paradise, 4217 Gold Coast, Australia
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewNice decor and a comfortable bed. The room was pretty quiet and cozy, all the more impressive given the hotel’s location by a busy intersection. I would stay again there. And the rain shower in the bathroom was a big plus. Overall good design.
The room I was in seem to have enough space for a reading chair, but then didn’t have one. Also, the power outlets were a bit far from the bed, as if it had been a twin room before. It seems that breakfast is available in the hotel restaurant only on weekends at this time of year (however the location has a lot just steps away on that score, so it’s not a really big issue).
Hi Sean, Thank you for your review! We love to hear that you found the room cozy, and rain shower impressive! We appreciate the feedback on the room configuration and breakfast. We hope to see you again one day! Kind regards, The Island Team
Hi Sean, Thank you for your review! We love to hear that you found the room cozy, and rain shower impressive! We appreciate the feedback on the room configuration and breakfast. We hope to see you again one day! Kind regards, The Island Tea… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewClose to the food shops and beach. Pleasant view from the balcony, morning and night. Adequate room size and fully refurbished.
Elevator is functional but needs to re-modelled
Hi Wilma, Thank you for taking the time to write this review. We are glad you enjoyed the balcony view and room size :) We appreciate the feedback on the elevator. Kind regards, The Island Team
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewhave stayed at this hotel regularly. Excellent value for money!
Hi Peter, Thanks for taking the time to write this review! We appreciate you. Kind regards, The Island Team
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe snacks were great
Hard bed. The spa was dirty and the bathroom had no extraction or opening windows so became very condensated
Hi Kelsi, We appreciate your feedback and are glad you enjoyed our complimentary snacks! Thank you for letting us know - we will pass it on to the housekeeping and maintenance team. Kind regards, The Island Reception
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation
Thanks for the awesome review, Jason! Kind regards, The Island Team
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThis hotel is in a beautiful location in the heart of Surfers Paradise with a great atmosphere, modern/stylish spaces, comfortable rooms and welcoming service.
I would have felt more comfortable if there was better security presence whilst waiting for my Uber to arrive.
Hi Madeline, Thank you for taking the time to write this lovely review. We are glad you enjoyed our central location and rooms! We hope to see you again sometime. We appreciate the feedback on security - next time, feel free to let our staff know, and they will gladly make arrangements. :) Kind regards, The Island Reception
Hi Madeline, Thank you for taking the time to write this lovely review. We are glad you enjoyed our central location and rooms! We hope to see you again sometime. We appreciate the feedback on security - next time, feel free to let our sta… Show more
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt was comfortable,
On the booking website said that it included private carpark. But it wasn't i have to pay 25$ per day. And not enough spot parking..
Hi Jose Luis, Thank you for your review! We are glad you found your stay comfortable. Kind regards, The Island Team
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewAwesome staff that’s helped with everything, beautiful room where we stayed and very sound proof even with everything happening downstairs.
It was just unfortunate that our shower wasn’t draining properly, pretty much blocked which meant water was going all over the bathroom. Not enough car park had to park at a friends down the road n scooter back but you don’t need to use your car anyways everything was in walking distance.
Hi Codie-Lee, Thank you for your wonderful review. We are glad you enjoyed your stay! We apologise for the inconvenience - we will pass this feedback onto the maintenance team. :) Kind regards, The Island Reception
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewNot much
Filthy lifts, broken room locks, it took 5 trips up and down between the reception and our room and a number of different maintenance workers to get me back into my room after I went to pick something out of my car. Definitely won’t be staying there ever again.
Hi Michele, thank you for taking the time to share your feedback. We're very sorry to hear that there was an issue regarding your door, we completely understand how frustrating it must’ve been to not be able to access your room easily. We will certainly investigate this further with our Maintenance Team. Best Regards, The Island Team
Hi Michele, thank you for taking the time to share your feedback. We're very sorry to hear that there was an issue regarding your door, we completely understand how frustrating it must’ve been to not be able to access your room easily. … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe location, the room
None
Hi Alanie, Thank you for your amazing review, we hope to see you again some time! Kind regards, The Island Team
Reviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewLocation right in the centre
Bit dated in the lifts
Hi Stephen, thank you for taking the time to leave us a review. It's great to hear you found our location convenient for your trip! We appreciate all feedback as it helps us provide better services for the future. Best regards, The Island Team
Hi Stephen, thank you for taking the time to leave us a review. It's great to hear you found our location convenient for your trip! We appreciate all feedback as it helps us provide better services for the future. Best regards, The Isla… Show more
Reviewed: 15 August 2025 · Stayed in June 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewEasy check in, central to everything, comfortable bed. Highly recommend
Hi Mitch, Thank you for your review and feedback. We hope to see you again in the near future! Best regards The Island Team
Reviewed: 12 August 2025 · Stayed in July 2025
Verified review