Reviews of The Lyall 5 stars
16 Murphy Street, South Yarra, 3141 Melbourne, Australia
#4 of 213 hotels in Melbourne
Guests' ChoiceReview score
Based on 84 hotel reviews
9.5Score breakdown
-
Cleanliness
9.8
-
Comfort
9.9
-
Location
9.8
-
Facilities
9.4
-
Staff
9.8
-
Value for money
9.2
-
Free WiFi
9.4
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 25 August 2025
Josephine
Australia4 reviews10Exceptional- • Business trip
- • Solo traveller
- • Classic Balcony
- • Stayed 1 night
- • Submitted via mobile
Would love room service or some dinner options in room
Excellent in every aspect
Stayed in June 2025
-
Reviewed: 31 July 2025
Ross
Australia7 reviews10“loved it”- • Leisure trip
- • Solo traveller
- • Executive Room
- • Stayed 3 nights
no Fox sports , melbourne is the sporting capital
Stayed in July 2025
-
Reviewed: 27 June 2025
Lisa
United States16 reviews10“Beautiful hotel in a fun neighborhood. Easy to get a tram into town. The staff was very accommodating.”- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 3 nights
- • Submitted via mobile
Nota thing
Neighborhood, vibe
Stayed in June 2025
-
Reviewed: 26 June 2025
Patricia
Australia5 reviews10Exceptional- • Leisure trip
- • Couple
- • Classic Balcony
- • Stayed 3 nights
- • Submitted via mobile
I loved everything about The Lyall.
Stylish, comfortable, friendly home away from home. Everything about this hotel is perfect. Staff, food and beverage, location and value. Highly recommended.
Stayed in June 2025
-
Reviewed: 8 June 2025
Matt
Australia90 reviews5 helpful votes9.0“A great place to stay. Right in the middle of South Yarra”- • Leisure trip
- • Family with young children
- • Classic Room
- • Stayed 1 night
Nothing really
Beautiful rooms. Very comfortable. Very well maintained
Stayed in May 2025
-
Reviewed: 27 May 2025
Adrian
Australia1 review10“Brilliant. We will be back!”- • Leisure trip
- • Couple
- • Classic Balcony
- • Stayed 1 night
There wasn't anything that we didn't like.
The entire experience was fantastic, from check-in through to check-out. Beautiful rooms, incredibly comfortable with every amenity you could wish for, and very friendly, professional staff. In room dining had a quick turn-around and the food was delicious!
Stayed in May 2025
-
Reviewed: 26 May 2025
Sandra
Australia12 reviews10“Hidden Gem”- • Leisure trip
- • Couple
- • Classic Balcony
- • Stayed 4 nights
- • Submitted via mobile
Everything
The Lyall is superb. Elegant & welcoming. The rooms are next level, comfortable, warm or cool, spacious in warm natural tones. The restaurant is perfect for breakfast and lunch & the staff are friendly and efficient. Location is the best in Melbourne. We will always stay at The Lyall. Thank you Sandy & James
Stayed in May 2025
-
Reviewed: 19 May 2025
Karina
United States6 reviews8.0“Great stay despite the bad weather.”- • Leisure trip
- • Solo traveller
- • Executive Room
- • Stayed 3 nights
- • Submitted via mobile
Lacks charm
Position and size
Stayed in May 2025
-
Reviewed: 19 May 2025
Arlene
New Zealand10 reviews10“The Lyall is a gorgeous boutique Hotel, best location, fantastic customer service, beautiful rooms”- • Leisure trip
- • Couple
- • Classic Balcony
- • Stayed 2 nights
- • Submitted via mobile
Everything
Stayed in May 2025
-
Reviewed: 18 May 2025
Stuart
United States31 reviews11 helpful votes10“A great hotel in a charming residential neighborhood.”- • Leisure trip
- • Couple
- • Executive Room
- • Stayed 5 nights
- • Submitted via mobile
Nothing.
Everything was great. The neighborhood, the room, the peace and quiet, and the staff. This is a top notch hotel!
Stayed in May 2025
-
Reviewed: 12 May 2025
Dominique
Australia24 reviews2 helpful votes10Exceptional- • Solo traveller
- • Classic Room
- • Stayed 2 nights
- • Submitted via mobile
Everything
Stayed in May 2025
-
Reviewed: 16 March 2025
Alicia
Australia5 reviews9.0“Enjoyed it .”- • Leisure trip
- • Solo traveller
- • Executive Room
- • Stayed 4 nights
- • Submitted via mobile
No pool
Small. Rooms were perfectly appointed
Stayed in March 2025
-
Reviewed: 9 March 2025
Carol
United Kingdom79 reviews3 helpful votes10“Beautiful boutique hotel in one of Melbournes smartest suburbs”- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 6 nights
- • Submitted via mobile
Nothing except a longer stay
Our third stay and we loved the refurbished lyall. Quiet classy elegance throughout, quiet rooms and a fantastic location.
Stayed in March 2025
-
Reviewed: 8 March 2025
Lakshmi
India6 reviews9.0“Excellent location,staff n hotel”- • Family with young children
- • Classic Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Staff were excellent Elissa was extremely helpful to me when my son had issues travelling back from uni She went out of her way to help him come back to the hotel She was brilliant
Stayed in March 2025
-
Reviewed: 4 March 2025
Christophe
Australia16 reviews9.0Superb- • Leisure trip
- • Couple
- • Executive Room
- • Stayed 2 nights
The staff were very service oriented and the room was very comfortable
Stayed in March 2025
-
Reviewed: 2 March 2025
Samantha
Australia9 reviews2 helpful votes10“Gorgeous hotel, great service - would stay here again!”- • Leisure trip
- • Couple
- • Classic Balcony
- • Stayed 1 night
- • Submitted via mobile
Loved the aesthetic, the room was stunning/clean & breakfast was super tasty!
Stayed in March 2025
-
Reviewed: 16 February 2025
Yong
Australia2 reviews10“Where sophistication meets soul.”- • Business trip
- • Family with young children
- • Classic Balcony
- • Stayed 1 night
- • Submitted via mobile
From the moment I stepped into The Lyall Hotel, I knew I was in for something truly special. This isn’t just a hotel; it’s an experience—one that blends sophisticated elegance, personalized service, and a warmth that makes you feel instantly at home. Every detail, from the beautifully designed interiors to the thoughtfully curated amenities, speaks to an unparalleled commitment to excellence. The hotel’s interior designer has truly worked magic, creating a space that feels both inviting and effortlessly luxurious. The blend of timeless elegance and modern comfort is evident in every corner—from the rich textures and warm tones to the exquisite furniture and bespoke details that elevate the entire ambiance. My suite was a haven of comfort—luxurious linens, plush furnishings, and a sense of tranquility that’s rare to find in a bustling city. Waking up to the soft morning light filtering through the perfectly draped windows, with a fresh espresso in hand, was pure bliss. What truly sets The Lyall apart is its impeccable service. The staff go above and beyond, not just meeting but anticipating your every need with a genuine warmth that makes you feel like a valued guest rather than just another visitor. Every interaction felt effortless yet deeply thoughtful, from the concierge’s insider recommendations to the seamless turn-down service in the evening. And then there’s the ambiance—intimate yet refined, elegant yet inviting. Whether enjoying a quiet drink at the bar or unwinding in the lounge or the beautiful garden, every space exudes a sense of exclusivity without being pretentious. The stunning interior design enhances every experience, making even the simplest moments—like sipping coffee in the lounge—feel like an indulgence. Leaving The Lyall was the hardest part of my stay. This is not just a place to rest your head; it’s a destination in itself—one that calls you back long after you’ve left.
Stayed in February 2025
-
Reviewed: 15 February 2025
Josephine
Australia6 reviews9.0“we enjoyed 3 days in a very comfortable room. We will be back.”- • Leisure trip
- • Couple
- • Executive Room
- • Stayed 3 nights
My husband was very upset to find he could not access Foxtel on the in room TV. It is very unusual to find a hotel of this class not offering it.
We stayed at the old Lyall many times when working in Melbourne. It is a great location. The renovations we liked , the room was very comfortable.
Stayed in February 2025
-
Reviewed: 13 January 2025
Matt
Australia11 reviews1 helpful vote10Exceptional- • Business trip
- • Group
- • Classic Room
- • Stayed 1 night
Everything
Stayed in January 2025
-
Reviewed: 29 December 2024
Ian
Australia1 review10Exceptional- • Leisure trip
- • Couple
- • Executive Room
- • Stayed 7 nights
Nothing
Comfortable room. Roomy and well laid out.
Stayed in December 2024
-
Reviewed: 14 December 2024
Rachael
Australia2 reviews10“Hidden gem quite and super comfortable”- • Leisure trip
- • Couple
- • Classic Balcony
- • Stayed 1 night
- • Submitted via mobile
I couldn’t say any negative at all
Absolutely beautiful property. Perfect location for our needs. Quiet and beautifully decorated. The staff were exceptional they were all so helpful and personable. They made our stay feel special.
Stayed in December 2024
-
Reviewed: 26 November 2024
Patricia
Australia5 reviews10Exceptional- • Leisure trip
- • Couple
- • Classic Balcony
- • Stayed 3 nights
- • Submitted via mobile
I loved everything about The Lyall.
Everything about The Lyall was as advertised. The perfect getaway hotel. It was luxurious, calm, sophisticated and staffed by caring, helpful and knowledgeable people. The decor in the common areas is sumptuous, as are the rooms with the best bathroom design I have experienced in an hotel. Great cafe/bar and delicious home made pastries for breakfast. Thankyou for a delightful, relaxing stay.
Stayed in November 2024
-
Reviewed: 17 November 2024
John
United Kingdom8 reviews9.0“Well equipped and spacious accommodation maintained to an exceptionally high standard.”- • Leisure trip
- • Couple
- • Classic Balcony
- • Stayed 6 nights
Spacious room and enormous, well equipped bathroom.
Stayed in November 2024
-
Reviewed: 17 November 2024
Kirsten
Australia25 reviews10“Our new favourite place to stay.”- • Leisure trip
- • Couple
- • Executive Room
- • Stayed 1 night
- • Submitted via mobile
Nothing to report. Everything was perfect.
We loved everything about our stay here! The location was amazing, the room was perfection and every member of staff we came in contact with was friendly, courteous and efficient. This is our new go to - we will return!
Stayed in November 2024
Guests also reviewed these properties:
-
Pension Schweizerhaus GarniWeyarn, Germany
-
Suite Artis BarberiniRome, Italy
-
Hostería El LaurelHoz de Anero, Spain
-
Apartments MajicTrogir, Croatia
-
Pension Apartment GranitPrague, Czech Republic
-
Valsolda Vista LagoValsolda, Italy
-
Napolì AffittacamereNaples, Italy
-
Tuckers Cottage OlindaOlinda, Australia
