8.1

Reviews of The Marco Polo 4 stars

46 Nebo Road, 4740 Mackay, Australia

  • Kerry

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Fred

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    The Motel is very well kept . Clean and Tidy

  • Marie

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    “I had a really pleasant stay at this motel. The price was very reasonable for the quality provided, and I was impressed by how clean and comfortable everything was. The staff members were genuinely friendly, welcoming, and always happy to help, which made the experience even better. Excellent value for money — I’ll definitely stay here again!”

    Need to check the noise when switch up the lights in bathroom

  • See the property
  • Melca

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Natasha

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Great customer service comfortable beds clean rooms

  • Naomi

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Immaculate and fresh rooms. Helpful and friendly staff. Convenient location and always feel safe, being a female traveller with a child. Highly recommend for ease and comfort.

  • See the property
  • Kane

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Margaret

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review

    The lady at reception was very friendly and helpful after we caused a problem with the power to the unit.

    There was no wardrobe to hang our clothes so we had to put them on the spare bunk beds.

  • Stacey

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Samantha

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Love the upgrades so far! Have stayed here many times over the years and it is looking very fresh. New beds they were very comfortable and pillows were nice and fluffy! Very clean and tidy.

    Nothing, everything was great

    Property response:

    Thank you so much for your kind words and for being a loyal guest over the years! We’re delighted to hear you enjoyed the new upgrades, especially the fresh look, comfy beds, and fluffy pillows. Your continued support means a lot to us, and we look forward to welcoming you back again soon.

    Thank you so much for your kind words and for being a loyal guest over the years! We’re delighted to hear you enjoyed the new upgrades, especially the fresh look, comfy beds, and fluffy pillows. Your continued support means a lot to us, and… Show more

    The Marco Polo
    24 August 2025
  • Vanessa

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Good location, staff super friendly and accommodating.

    Tired, needs a little freshen up. New hallway carpets, new door on my room.

    Property response:

    Thank you for sharing your feedback and for staying with us. We’re so pleased you enjoyed our convenient location and found our team friendly and accommodating. We also appreciate your comments about areas that could use a refresh—your input helps us continue to improve, and updates are something we’re working on. We hope to welcome you back again soon.

    Thank you for sharing your feedback and for staying with us. We’re so pleased you enjoyed our convenient location and found our team friendly and accommodating. We also appreciate your comments about areas that could use a refresh—your inpu… Show more

    The Marco Polo
    24 August 2025
  • Kellie

    Reviewed: 23 August 2025 · Stayed in May 2025

    Verified review
  • See the property
  • Colin

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Service by staff was excellent.

    Inability to open windows.

  • Joel

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Price

  • Sam

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Brian

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Comfortable traditional motel room on a main road with all the basics.

    Location under the airport flight path make it a bit noisy at time.

    Property response:

    Thank you for your review. We’re glad you found our motel comfortable and good value for money. Being close to the airport does mean the occasional noise, but many guests also find the location very convenient. We appreciate your feedback and hope to welcome you again soon.

    Thank you for your review. We’re glad you found our motel comfortable and good value for money. Being close to the airport does mean the occasional noise, but many guests also find the location very convenient. We appreciate your feedback a… Show more

    The Marco Polo
    19 August 2025
  • Natasha

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Bed was comfortable, staff friendly and location is convenient to the town center.

    Wasn't the room that was advertised but still comfortable

    Property response:

    Thank you for your feedback. We’re glad you enjoyed the comfortable bed, friendly staff, and convenient location. We’re sorry the room was not exactly as advertised but happy to hear it was still comfortable. We appreciate your comments and will work on improving this.

    Thank you for your feedback. We’re glad you enjoyed the comfortable bed, friendly staff, and convenient location. We’re sorry the room was not exactly as advertised but happy to hear it was still comfortable. We appreciate your comments and… Show more

    The Marco Polo
    19 August 2025
  • 7.0 Good
    Deborah

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Peter

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Shower was only Luke warm

  • Kat

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Super comfy bed, convenient location.

    It was noisy.

    Property response:

    Thank you for sharing your feedback. We’re pleased to hear you enjoyed the comfy bed, convenient location, and reasonable pricing. We’re sorry to hear about the noise and will look into ways to improve this for our guests. We hope to welcome you back again.

    Thank you for sharing your feedback. We’re pleased to hear you enjoyed the comfy bed, convenient location, and reasonable pricing. We’re sorry to hear about the noise and will look into ways to improve this for our guests. We hope to welcom… Show more

    The Marco Polo
    19 August 2025
  • Anonymous

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Annemarie

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Very clean, friendly staff. I would stay again

    N/A

    Property response:

    Thank you so much for your kind words! We’re glad you enjoyed your stay and found our team friendly and the rooms clean. It’s wonderful to hear you would stay with us again – we look forward to welcoming you back soon.

    The Marco Polo
    19 August 2025
  • 7.0 Good
    Roger

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Neal

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Deborah

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Bed was super comfortable.

  • Showing 1 - 25

Loading

Guests also reviewed these properties:

Glow Trinity Silom

Bangkok, Thailand

Brooklyn Guesthouses

Pretoria, South Africa

Hotel San Martin

Armenia, Colombia

Amadeus

Bakuriani, Georgia

Niagara's Best Inn

Niagara Falls, Canada

Memory Lane Vacations

Andover, United States

Old Springwell Croft

Onich, United Kingdom

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...