35 Macrossan Street, 4877 Port Douglas, Australia
#119 of 243 hotels in Port Douglas
Guests' ChoiceBased on 495 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
9.6
Facilities
8.0
Staff
9.3
Value for money
8.4
Free Wifi
8.5
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End of dialog contentReviewed: August 30, 2025
Brian
New ZealandWould have preferred walk in shower
N/A
Stayed in August 2025
Reviewed: August 26, 2025
Jack
AustraliaThe bathrooms were a bit old. A few things were broken or on their way to being broken. The car park was also a little tight
Nice central location in the town. The staff and pool were lovely
Stayed in August 2025
Reviewed: August 26, 2025
Paula
AustraliaService and check-in, very friendly and professional.
Stayed in August 2025
Reviewed: August 23, 2025
Maureen
AustraliaNot the fault of the property or staff, and we were pre informed, but building works going on next door - literally feet away from, and overlooking balcony.
Great location. Fantastic staff ( Irish girls) Off street parking
Stayed in August 2025
Reviewed: August 22, 2025
Steve
AustraliaPool was a little small, and not enough loungers.
The location is great. Everything within walking distance.
Stayed in August 2025
Reviewed: August 12, 2025
Haselroither
AustraliaDon't have any negative comments.
Central location was perfect, the staff were friendly and helpful. Will be returning next year because of these factors.
Stayed in July 2025
Reviewed: August 10, 2025
Kathryn
New ZealandCan’t think of anything
Great location, friendly, helpful staff, good facility for price, had everything we needed, quiet and relaxed
Stayed in August 2025
Reviewed: August 8, 2025
Waynecj
AustraliaConstruction as the view. Often had to close curtains to avoid worker views.
Well located with easy parking. Apartment room was spacious and clean. Kitchen area very useful.
Stayed in August 2025
Reviewed: August 8, 2025
Alfred
AustraliaLocation was great, room very spacious and comfortable
Stayed in August 2025
Reviewed: August 4, 2025
Peter
AustraliaNothing.
Love the weather the beach what more can you say it's a perfect holiday spot.
Stayed in August 2025
Reviewed: August 4, 2025
Peter
AustraliaConstruction noise next door. Unit was a bit tired, done Robb's needed attention
Brilliant staff, location excellent
Stayed in August 2025
Reviewed: July 23, 2025
Warrengday
AustraliaBalcony view was of concrete: big apartment building being built next door. Didn't use balcony as just had the view of a couple of big palm trees. Stayed here two years ago and view was of a whole mini forest of palm trees, but now a new building is going on up right next door.
Young Irish Lady on reception was amazing: welcoming, helpful, great service booking return coach and not charging any money until booking confirmed. Room/suite was great: huge living room with kitchen in corner, separate bedroom with ensuite. Wi-Fi worked flawlessly. Balcony with view of a few trees.
Stayed in July 2025
Reviewed: July 21, 2025
Wright
AustraliaThe pillows were too high & uncomfortable, I should have asked to have them changed so I take responsibility for that
Location, in the midst of shops, restaurants, bars & near the marina. Niamh (hope I spelled that correctly) on reception was lovely she was helpful & friendly. I was pleased with the room, it was enough for a few nights, overlooking the pool & glimpses to the shops.
Stayed in July 2025
Reviewed: July 18, 2025
Sean
AustraliaConstruction work backing on to our balcony (of which we were told before arriving) but could sit on balcony during the day
Location was brilliant
Stayed in July 2025
Reviewed: July 18, 2025
Angela
AustraliaThe small studio doesn’t have a kitchen sink. Would be good to have a dish. Bathroom isn’t really suitable. Shower over spa is a bit difficult to get in and out of. No safety rail. Water pressure was poor.
The location is perfect if you want to be close to restaurants and shops. Short walk to the beach. Neve at reception was friendly and accommodating. We had a studio room which was very small but comfortable. Bed was very comfortable.
Stayed in July 2025
Reviewed: July 6, 2025
Kelly
AustraliaThere was only 1 bottle of hand/body wash. Needs to be 1 in the shower and 1 at the handbasin. We were on ground level, which you had to walk downstairs to get to, which didn't bother us but may someone else. There is construction happening, which we were advised about, but the little patio will now look onto another building. The Shower could do with some maintenance, new shower head and somewhere to put soap etc.
Location was fantastic. The girl at reception was very helpful and friendly. The apartment was great and I loved the spa bath
Stayed in July 2025
Reviewed: June 25, 2025
Mick
Australiathe balcony was spacious but the view was mainly of another apartment block 20 feet away; the neighboring apartment block was under construction and radiated noise from workers' machine tools and music from their boom boxes, which meant that using the balcony during working hours wasn't really an option, but to be fair, we'd been warned about this from Silkhari before we made the booking; off-street parking, (in the basement carpark), was very limited
great location on the main drag, Macrossan Street, where all the restaurant and bar action happens; the apartment was very spacious, with an open-planned living area and a good kitchen
Stayed in June 2025
Reviewed: June 14, 2025
William
AustraliaLower ground floor, unable to dry clothes, even on outside deck. Bed on wheels moves, we found putting the complement slippers under the wheels worked a treat.
Central location, lovely pool, good size apartment. Kitchenette. Proximity to supermarket and restaurants.
Stayed in June 2025
Reviewed: June 14, 2025
Andrew
AustraliaLooking at a building site from the porch.
The space and location
Stayed in June 2025
Reviewed: January 19, 2025
Jennifer
AustraliaThe pool needs a good clean
The location was excellent, walking distance to everything
Stayed in January 2025
Reviewed: October 28, 2024
Glenda
AustraliaA little out dated, but very clean and comfortable
Great location
Stayed in October 2024
Reviewed: October 13, 2024
Christine
AustraliaCarpark was very unkept and smelt awful.
Location, Cleanliness, Staff
Stayed in October 2024
Reviewed: September 16, 2024
Nik
AustraliaGreat location, right in the main street, nice and quiet.
Stayed in September 2024
Reviewed: September 12, 2024
Rina
AustraliaWe booked the studio room. Overall, we would have preferred a slightly larger room for the length of our stay, which was 10 nights. Other issues included- no separate washbasin for plates, glasses, etc - we had to use the bathroom sink. There was no exhaust fan in the bathroom. Also, with the shower located in the spa bath, we had to step in and out without access to hand rails, which was a bit difficult.
The location was excellent - it was right on the doorstep of the main street and easy access to the main attractions. The reception staff, especially Sarah and Shannon were very helpful at all times.
Stayed in September 2024
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