Nothing

Great space. Plenty of room for the entire family. Kids also loved the facilities. Very convenient to have the restaurant downstairs to eat dinner etc

Stayed in July 2025

Rotten apple found under bed Pool being closed without warning before arrival

Price, location, late check in

Stayed in August 2025

Loved everything.

Excellent facilities and very clean comfortable room. The staff were very friendly and welcoming. A warm, cosy, light filled room with lovely decor.

Stayed in August 2025

nil

Nice place friendly helpful staff

Stayed in August 2025

Zero notes, loved it all!

It was incredible! So beautiful, so clean, all the staff were so lovely, the food was incredible, the room was spacious and the bed was SO comfy.

Stayed in August 2025

Location nice, scenic, nice rooms, great staff and customer service. nice amenities. good food options. nice golf course.

Stayed in August 2025

The accessible room did not have a good view. I would have preferred a buffet breakfast rather than a la carte. The main dining area was closed during our stay.

The room was nice and spacious with good grab rails in the bathroom for my disabled wife. Good TV.

Stayed in August 2025

Reception staff were amazing upon arrival, very friendly and communicative. I enjoyed the gym and pool, accessible for all hotel guests. gym had new machines. Balcony view of golf course was serene. Room was clean and comfortable. Room had a ~55inch Smart TV.

Stayed in August 2025

The free wifi is not very good, very poor

Very roomy, comfortable, clean, great size tv,

Stayed in July 2025

Nothing

Friendly and clean

Stayed in July 2025

Bed (single) was a little saggy/too soft. View to car park was boring. Too far from beach and town.

Was nice not to wake up to traffic noise.

Stayed in July 2025

Would love to see additional offerings such as a sauna and jacuzzi! Could wipe down the dust from the outdoor seating so I could sit and enjoy the outside without getting dusty. But these are just small things.

The Sands is an unpretentious place to relax and unwind. I was travelling solo and it offered just that. The room facilities are good, the bed comfortable. Smart TV worked well and was good quality. The bistro food was yummy, Italian made pizza and the breakfast too. Staff were polite and helpful. The location is exceptional as well. Stones throw to the beach. I would definitely come again and bring my family too.

Stayed in July 2025

lack of washing machine or dryer but I was only there 1 night

The little things ie plenty of towels , spare blanket, complimentary goodies Julie recommended your restaurant...food and service was great

Stayed in July 2025

Stunning place to stay. Very quiet and tranquil, a peaceful getaway. Super friendly staff - Julie in particular has an infectiously positive nature! The rooms are clean and spacious. I'll be returning!

Stayed in July 2025

We had breakfast at the golf cafe. One breakfast was forgotten although paid for. So particularly poor service. Also, the food was very ordinary - not the sort of food you expect from an upmarket resort. Would recommend going out to Torquay and finding a good cafe.

We had car issues on our journey so arrived very late. The staff were lovely and gave us a complimentary late check out. We only stayed one night but would have loved a longer stay.

Stayed in May 2025

Smoke alarm, which was removed upon request due to loud beeping. Well handled.

Fantastic from easy check-in process to Touchless check-out! Excellent and attentive staff, excellent facilities and very close to the beach for walkers. Great place to stay with the family.

Stayed in July 2025

No room service.

Marcus, Sheena, Ady, Kramer, Cafe staff and beautiful cleaners made my stay extra awesome! I intended to stay a few days, stay a week! Didnt want to leave! The pool is awesome and nice and warm! Great location!!!

Stayed in July 2025

No complaints

Fresh, clean, great water pressure,comfortable bed, comfortable room temperature and great staff Dinner was typical pub quality. Really friendly knowledgeable staff

Stayed in July 2025

Beautiful. Lively room and view of golf course. Great position. Good value

Stayed in April 2025

Would have liked robes and slippers - especially in winter, also would have been good to go to the pool. No lockers in pool area - there but they don’t use them - if I had known would have left my handbag in my room. Didn’t like that the entire pool was divided into swimming lanes. Surprisingly no amenities in the bathroom - shower cap, cotton pads, etc.

The staff - very friendly before and during our stay. Tracey and Marcus at reception, and the staff in the bistro. Rooms were large , clean and comfortable. Onsite bistro. Swimming pool.

Stayed in July 2025

The only feedback I would give is that the Bar was shut for our stay however it was in the advertised photos. That was a little let down. Also being winter, we only had a thin dooner cover on the bed, which was too cold in Winter.

Staff were exceptional, in particular the lady who checked us in and assisted us with our air con, getting additional items for our room and also personally walked us to get a table at the restaurant. The customer service was beyond exceptional.

Stayed in July 2025

The room and view.

Stayed in July 2025

Nothing

The stuff was friendly and the food very good

Stayed in July 2025

Restaurant- went to have dinner but didn’t know where to go no staff to assist so we went else where

Location, pool, great staff

Stayed in June 2025